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del Lago Resort & Casino

Property class: 4
Enjoy 7 restaurants at this 4-star Waterloo hotel

Choose dates to view prices

Photo gallery for del Lago Resort & Casino

A modern hotel with a prominent entrance, multiple windows, and a well-lit facade.
A bar area with a marble countertop, multiple bottles, and a variety of seating options.
A room with a wooden door, a glass table with a lamp, and four sofas arranged in a semi-circle facing a large window with a view of the ocean.
A sign for the Lago Resort Casino with a stone archway and a flower bed in front.
A dessert display case in a restaurant with various pastries and desserts.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1133 Route 414, Waterloo, NY, 13165
  • Place, del Lago Resort & Casino
    ‪1 min walk‬
  • Place, Waterloo Premium Outlets
    ‪6 min drive‬
  • Place, Montezuma National Wildlife Refuge
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

A hotel room with a large bed, a desk with a chair, a small table, and a bench.

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(189 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(116 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

A hotel room with a sofa, a bed, a TV, and a coffee machine.

Deluxe Suite, 1 Bedroom, 2 Bathrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

A hotel room with a bed, a desk, a chair, a TV, and a window.

Junior Studio Suite, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Refrigerator

A hotel room with a large bed, a sitting area with a chair and a small table, a wooden bench, and a painting on the wall.

Premium Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(38 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Premium Room, 2 Queen Beds, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the area

Waterloo

Waterloo retreat .Within 6 miles (10 km) of this hotel, you'll find Montezuma Winery and National Memorial Day Museum. Also within 9 miles (15 km) are Women's Rights National Historical Park and Montezuma National Wildlife Refuge.

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 km
  • Waterloo Premium Outlets - 6 min drive - 9.4 km
  • It's A Wonderful Life Museum - 8 min drive - 12.2 km
  • Montezuma National Wildlife Refuge - 10 min drive - 12.6 km
  • Cayuga Lake State Park - 12 min drive - 16.1 km

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Circle K - ‬8 min drive
  • ‪Sauder's - ‬8 min drive
  • ‪Circle K - ‬15 min walk
  • ‪Connie's Diner - ‬8 min drive

About this property

del Lago Resort & Casino

Enjoy 7 restaurants at this 4-star Waterloo hotel
Del Lago Resort & Casino offers its guests a full-service spa and a health club. There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges.

A casino, a vending machine, and multilingual staff are also featured at the business-friendly del Lago Resort & Casino. Self parking is free.

This 4-star Waterloo hotel is smoke free.

  • 205 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Casino
  • Karaoke
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

The Lux Hotel & Conference Center, an Ascend Collection Hotel
Waterloo
  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
4.3 out of 5, Excellent, 668 reviews
The price is CA $154
CA $171 total
includes taxes & fees
Sep 20 - Sep 21
The Lux Hotel & Conference Center, an Ascend Collection Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite premium channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Pets cannot be left unattended
  • An off-leash area is available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Does del Lago Resort & Casino have an airport shuttle?

Airport shuttle services are not available at del Lago Resort & Casino.

How much does it cost to stay at del Lago Resort & Casino?

As of Sept 10, 2026, prices found for a 1-night stay for 2 adults at del Lago Resort & Casino on Sept 23, 2026 start from CA $154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does del Lago Resort & Casino offer free breakfast?

Free breakfast isn’t offered at del Lago Resort & Casino, but continental breakfast is offered for a fee of between USD 10 and 20 for adults, USD 10 and 20 for children. It's available every day from 8:00 AM to 1:00 PM.

Is there a casino at del Lago Resort & Casino?

During your stay you can enjoy the onsite casino, featuring 1700 slot machines, 66 gaming tables, and a sportsbook.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Early check-in costs USD 50.00 (subject to availability).

Is there free parking at del Lago Resort & Casino?

This hotel offers free self parking.

Does del Lago Resort & Casino have a pool?

Del Lago Resort & Casino does not have a pool.

Does del Lago Resort & Casino have a restaurant?

There are 7 onsite restaurants, offering options like brunch and light fare.

Does del Lago Resort & Casino have a spa?

This hotel has a spa, which features prenatal massages, body wraps, and mani/pedis.

How close is del Lago Resort & Casino to downtown Waterloo?

Del Lago Resort & Casino is 4.6 mi away from Waterloo.

del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1398 out of 1944 reviews
Rating 8 - Good. 354 out of 1944 reviews
Rating 6 - Okay. 107 out of 1944 reviews
Rating 4 - Poor. 54 out of 1944 reviews
Rating 2 - Terrible. 31 out of 1944 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great- staff is very helpful, casinos is clean
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with how well kept the whole resort is and the staff were pleasant. Will stay again if I travel through the area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased with my stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable rooms
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beuatiful and clean room, we enjoyed our one night stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were immaculate Beautiful shower with amenities Comfortable beds and a very reasonable price Have stayed there before and will stay there again
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort to relax with good food options and gaming fun!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Everything was clean and nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JOEL

Excellent hotel, highly recomended
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the atmosphere and the people are wonderful and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, bed was not that comfortable but everything else was good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious. We had a wonderful stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was great!!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Del Lago rooms are very clean and comfortable.staff are all friendly. I'll be back to stay for sure.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean room nice staff only thing missing is a pool and jacuzzi.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cafe for breakfast friendly staff...will go again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well-maintained facilities. Staff was very helpful. Room is absolutely gorgeous. Would definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options and entertainment on site
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and beds were comfortable. Enjoyed having the casino right downstairs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the concert we went to and the hotel was clean and tiny
Stayed 1 night in May 2026

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