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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
3-star hotel near Hanes Mall

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Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Lobby lounge
Exterior
Indoor pool, open 8 AM to 10 PM, pool umbrellas
Bar (on property)
42-inch LCD TV with cable channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪2 min drive‬
  • Novant Health Forsyth Medical Center
    ‪3 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 5
  • 2 Queen Beds

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  • Breakfast included
  • Pet-friendly
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CA $157 total
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About the area

Winston-Salem

In Winston-Salem .Within 2 miles (3 km) of this Winston-Salem hotel, you'll find Hanes Mall and Bowlero Winston-Salem. Wilkes Regional and Novant Health Medical Park Hospital are also within 3 miles (5 km).

What's nearby

  • Hanes Mall - 2 min drive - 2.1 km
  • Novant Health Forsyth Medical Center - 3 min drive - 3.4 km
  • Wake Forest University Baptist Medical Center - 6 min drive - 7.7 km
  • Benton Convention Center - 8 min drive - 10.1 km
  • Wake Forest University - 14 min drive - 11.7 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 82 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Golden Corral - ‬2 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Olive Garden - ‬2 min drive

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

3-star hotel near Hanes Mall
Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Exterior

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $126
CA $145 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 13 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LIZA, LAWRENCEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and comfortable room. Very professional and courteous front desk staff.

8/10 Good

Lyndi

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked amenities Disliked phone didn’t work & thin walls. Heard neighbors conversation through walls.
Stayed 1 night in Mar 2025

10/10 Excellent

ebony

Stayed 2 nights in Mar 2025

10/10 Excellent

Josh

Stayed 1 night in Feb 2025

8/10 Good

Miranda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check-in was slow. I had to find someone after 5 minutes of waiting. Everything else was fine. Loved the hotel. will stay here every time I'm in W-S.
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe and comfortable. Only thing i had to ask for more towels as our room slept 4 but only had towels for 3
Stayed 3 nights in Feb 2025

10/10 Excellent

samet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was perfect.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bridgette, Lockport

Stayed 1 night in Feb 2025

10/10 Excellent

Shanae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent from check in to check out.
Stayed 1 night in Feb 2025

6/10 Okay

Frank

Travelled with family
Liked: Staff & service

Not consistent with Marriott standards

Overall, it was ok. Quiet, rooms were spacious. However, breakfast and amenities just not what I would expect from Marriott. I will not waste my money on Spring Hill Suites in the future. The breakfast was anemic and lacking. These criticisms aren’t specific for this location. We stayed in one in Chattanooga and, unfortunately, had very similar experience
Stayed 3 nights in Feb 2025

6/10 Okay

Julie

Liked: Staff & service
A bit run down
Stayed 2 nights in Feb 2025

10/10 Excellent

Nancee

Travelled with partner
Liked: Amenities
The hotel and room are very clean. The beds and pillows were wonderful. We were not able to enjoy the continental breakfast because we had to leave by 5am. It would have been nice to grab a coffee on the way out but it was not prepared yet.
Stayed 1 night in Feb 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

LaKisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very helpful and courteous staff, and very convenient to food and shopping. Will definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I like to stay when visiting Winston Salem. It's close to everything and the hospital when visiting a family friend.
Stayed 1 night in Feb 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Amanda

Disliked: Property conditions & facilities, room comfort
Room was ok but there was no hot water in the morning or night so ended up having to deal with a cold shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Rana

Stayed 1 night in Feb 2025