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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
3-star hotel near Hanes Mall

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Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

Lobby
Bar (on property)
Meeting facility
42-inch LCD TV with cable channels, TV, Netflix
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪2 min drive‬
  • Place, Novant Health Forsyth Medical Center
    ‪3 min drive‬
  • Place, Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(60 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(51 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Winston-Salem

In Winston-Salem .Within 2 miles (3 km) of this Winston-Salem hotel, you'll find Hanes Mall and Bowlero Winston-Salem. Wilkes Regional and Novant Health Medical Park Hospital are also within 3 miles (5 km).

What's nearby

  • Hanes Mall - 2 min drive - 2.1 km
  • Novant Health Forsyth Medical Center - 3 min drive - 3.4 km
  • Wake Forest University Baptist Medical Center - 6 min drive - 7.7 km
  • Benton Convention Center - 8 min drive - 10.1 km
  • Wake Forest University - 14 min drive - 11.7 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 82 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Village Tavern - ‬19 min walk
  • ‪Cook Out - ‬18 min walk

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

3-star hotel near Hanes Mall
Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Standard Room, 1 King Bed with Sofa bed, Non Smoking
Comfort Suites Hanes Mall
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,018 reviews
The price is CA $128
CA $148 total
includes taxes & fees
Nov 2 - Nov 3
Comfort Suites Hanes Mall

Property amenities

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 13 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Reviews

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 640 out of 1008 reviews
Rating 8 - Good. 227 out of 1008 reviews
Rating 6 - Okay. 79 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 22 out of 1008 reviews

Reviews

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and mostly quiet. The mall is nearby with lots of dining around. Room was clean with no signs of bed bugs. Kind and helpful service from staff.
Stayed 4 nights in Sep 2025

6/10 Okay

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
It’s def one of the smaller rooms we ever stayed at. Super small bathroom area- it was cramped in there . Terrible smell in the toilet/ shower area. The bacon at breakfast was everything but crispy. Breakfast just didn’t look very appealing. Even the kids skipped it. The room was clean. And staff was friendly
Stayed 1 night in Jul 2025

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although undergoing renovations, this was very nice. The staff was very friendly and helpful.
Stayed 3 nights in Jul 2025

6/10 Okay

Natasha

Disliked: Cleanliness
The property is going through renovations so it was not a quiet stay. The entrance was a mess often with no one at the front generally. The main issue was multiple sightings of bugs, dirty flooring and showers within the rooms experienced.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pamela

Stayed 1 night in Jun 2025

8/10 Good

Garelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop on our way home to Louisiana from New York! Nice and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

RAMAIYAH, CHANTILLY

Stayed 3 nights in Jun 2025

6/10 Okay

Siobhan

Stayed 2 nights in Jun 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Amenities
Bed was comfy. Staff was very friendly!
Stayed 1 night in Jun 2025

8/10 Good

Isaiah

Stayed 2 nights in Jun 2025

10/10 Excellent

Elizaul

Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a great stop for families. It has the best indoor amenities and healthy breakfast options.
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and great accommodations
Stayed 1 night in Apr 2025

10/10 Excellent

sophia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This location is under construction but still provided quality service. The suite was clean, plenty of room.
Stayed 1 night in May 2025

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and staff was very helpful and accommodating
Stayed 3 nights in May 2025

2/10 Terrible

Michael, San Antonio

Travelled with partner
Disliked: Property conditions & facilities
Property under renovations. Mattress very uncomfortable.
Stayed 1 night in May 2025

10/10 Excellent

Sada De Lara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really Nice!
Stayed 1 night in Mar 2025

10/10 Excellent

Sasha-gay

Travelled with family
Liked: Cleanliness
I wasn't warned about ongoing renovation that's happening
Stayed 1 night in May 2025

4/10 Poor

Edward

T

The lady that checked us in was rude, the breakfast sucked, there was hairs on our pillowcases, the beds are super out dated. However they are in the middle of remodeling. (Which we feel that should have been known to us at time of booking online)
Stayed 1 night in May 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If I was aware of the constitution in the lobby I would not have booked this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025