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Springhill Suites by Marriott Winston-Salem Hanes Mall

3.0 star property
3-star hotel near Hanes Mall

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Photo gallery for Springhill Suites by Marriott Winston-Salem Hanes Mall

A modern hotel lobby with a central reception desk, multiple seating areas, and a large flat-screen TV mounted on the wall.
A modern hotel with a covered entrance, multiple floors, and a parking area with SUVs.
A breakfast buffet with various food items and a sign indicating 'Fresh Spinach'.
A modern lobby with a curved ceiling, a reception desk, a sofa with cushions, a small table with a lamp, and a patterned carpet.
A hotel room with a bed, desk, chair, sofa, ottoman, and artwork on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1015 Marriott Crossing Way, Winston-Salem, NC, 27103
  • Place, Adventure Landing Winston-Salem
    ‪3 min drive‬
  • Place, Hanes Mall
    ‪3 min drive‬
  • Place, Wake Forest University
    ‪12 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Studio, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower & Transfer Shower)

A hotel room with a large bed, a TV, a desk with a lamp, and a sofa in the background.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower & Transfer Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a TV, a desk, and a sofa.

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with two beds, a TV, a desk, and a sofa.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with two beds, a TV, a desk, and a sofa.

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower & Transfer Shower)

A hotel room with two beds, a TV, a desk, and a sofa.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower & Transfer Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

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Pillowtop beds, desk, laptop workspace, blackout drapes

Comfort Suites Hanes Mall

Winston-Salem
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,010 reviews
The price is CA $126
CA $145 total
includes taxes & fees
Sep 8 - Sep 9
Comfort Suites Hanes Mall

About the area

Winston-Salem

In Winston-Salem .Within 2 miles (3 km) of this Winston-Salem hotel, you'll find Hanes Mall and Adventure Landing Winston-Salem. Wilkes Regional and Bowlero Winston-Salem are also within 2 miles (3 km).

What's nearby

  • Adventure Landing Winston-Salem - 3 min drive - 3.0 km
  • Hanes Mall - 3 min drive - 3.4 km
  • Winston Salem State University - 9 min drive - 13.1 km
  • Benton Convention Center - 9 min drive - 11.5 km
  • Wake Forest University - 12 min drive - 13.0 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 88 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬6 min walk

About this property

Springhill Suites by Marriott Winston-Salem Hanes Mall

3-star hotel near Hanes Mall
Springhill Suites by Marriott Winston-Salem Hanes Mall offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. The business-friendly Springhill Suites by Marriott Winston-Salem Hanes Mall also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This 3-star Winston-Salem hotel is smoke free.

  • 95 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Free continental breakfast
Hampton Inn Winston-Salem Hanes Mall
Winston-Salem
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,003 reviews
The price is CA $147
CA $167 total
includes taxes & fees
Aug 23 - Aug 24
Hampton Inn Winston-Salem Hanes Mall

Property amenities

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Netflix

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel

Frequently asked questions

How close is Springhill Suites by Marriott Winston-Salem Hanes Mall to the airport?

Springhill Suites by Marriott Winston-Salem Hanes Mall is 11.5 mi (17-min drive) away from the Winston-Salem, NC (INT-Smith Reynolds) airport, the closest popular airport to the property.

How much does it cost to stay at Springhill Suites by Marriott Winston-Salem Hanes Mall?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Winston-Salem Hanes Mall on Aug 16, 2026 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have an airport shuttle?

Airport shuttle services are not available at Springhill Suites by Marriott Winston-Salem Hanes Mall.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall offer free breakfast?

Springhill Suites by Marriott Winston-Salem Hanes Mall offers free continental breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Springhill Suites by Marriott Winston-Salem Hanes Mall?

No, there is no casino at this hotel.

What time is check-in at Springhill Suites by Marriott Winston-Salem Hanes Mall?

Check-in begins at 3:00 PM.

Is there free parking at Springhill Suites by Marriott Winston-Salem Hanes Mall?

This hotel offers free self parking.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a pool?

Springhill Suites by Marriott Winston-Salem Hanes Mall features an indoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Springhill Suites by Marriott Winston-Salem Hanes Mall have a spa?

There are no spa services available at this hotel.

How close is Springhill Suites by Marriott Winston-Salem Hanes Mall to downtown Winston-Salem?

Springhill Suites by Marriott Winston-Salem Hanes Mall is 4.9 mi away from Winston-Salem.

Springhill Suites by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Alisha A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Keeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, modern, shower pressure was great! Friendly staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Friendly staff, clean property, comfy beds and good selection for breakfast. This will be our go to hotel from now on+
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jaquelyn

Liked: Cleanliness, staff & service, amenities
Staff was friendly and the room was very clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel within walking distance of a few restaurants. Easy parking, everyone was super nice, breakfast was decent. Good value. Also Costco is really close if you need to get your Costco run in.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast staff especially were so wonderful! Clean hotel, good parking, great location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, room, food, water pressure and staff were excellent! Our only complaint were the pillows.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, property conditions & facilities
Check in was quick and easy and the staff was friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing for the price, wonderfully spacious and extremely clean. All the staff I met were very friendly and eager to help. I'll be staying here on all my trips to Winston from now on.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Nice clean quiet stay!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kikia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 3 nights at this property. It's convenient to shopping and dining!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Colleen

Liked: Staff & service, room comfort
Great location near many restaurants, all of the staff were very friendly and attentive
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a large room with a kitchenette and sitting area! Nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and great accommodations
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Doneka

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent very spacious. Breakfast was good. Loved that they had turkey sausage. Pool was very small. However there was no hot tub.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel! Heated pool clean room very nice! Only thing missing was a hair dryer other than that it was great!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities
Everything was excellent. From check to check out everything was top notch. Big spacious clean rooms, nice bed, nice fitness center with a very nice morning breakfast. Hot and cold options.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was delicious and there were a big variety of choices.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Connie

Liked: Cleanliness, staff & service, amenities
Our room was nice however the bathroom floor was dirty (hair and dirt) and the sink barely drained.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Susan

Liked: Staff & service
The room was fine, plenty of room. Bathroom drain was completely clogged. Absolutely the noisiest night I’ve ever had in a hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and comfortable beds. Great shower pressure! Great variety for breakfast buffet
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and spacious
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Joey

Disliked: Cleanliness
Could be great with a better front desk staff- just not pleasant people. Was there for the week. Foyer always smelled like sewer gas. Otherwise a basic hotel. Bright spot was friendly Gladys at the breakfast every morning. She was very sweet
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , spacious , free spring water , friendly and helpful staff and reasonably priced
Stayed 2 nights in Sep 2025