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Mercure Zürich City

4.0 star property
4-star spa hotel near Swiss National Museum, connected to a shopping center

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Photo gallery for Mercure Zürich City

Daily buffet breakfast (CHF 29 per person)
Rooftop terrace
Exterior
Superior Room, 1 Double Bed with Sofa bed
Reception
Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Vulkanstrasse 108b, Zürich, 8048
  • Popular LocationLetzigrund Stadium5 min drive
  • Popular LocationSwiss National Museum8 min drive
  • Popular LocationETH Zurich10 min drive
  • AirportZürich (ZRH)21 min drive

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room
H+ Hotel Zürich
Spa
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is CA $350
per night
CA $373 total
includes taxes & fees
18 May - 19 May
H+ Hotel Zürich

About the area

Zürich

Zürich Center stay.Your stay at this Zürich Center hotel places you within 3 miles (5 km) of Swiss National Museum and Bahnhofstrasse. University of Zurich and Fraumuenster are also within 6 miles (10 km).

What's nearby

  • Letzigrund Stadium - 5 min drive
  • Swiss National Museum - 8 min drive
  • Bahnhofstrasse - 8 min drive
  • ETH Zurich - 10 min drive
  • Zoo Zurich - 16 min drive

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 24 min drive

Restaurants

  • Kesslers Club Social - 8 min walk
  • Piratino - 10 min walk
  • Restaurant Peking Garden - 6 min walk
  • Kibar Lounge - 7 min walk
  • Scent of Bamboo - 6 min walk

About this property

Mercure Zürich City

4-star spa hotel near Swiss National Museum, connected to a shopping center
Mercure Zürich City offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Zürich City . Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Zürich hotel is smoke free.

  • 319 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Zürich City offers 319 accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 25 per night)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 29 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Office
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 214 out of 417 reviews" "
Rating 8 - Good. 134 out of 417 reviews" "
Rating 6 - Okay. 41 out of 417 reviews" "
Rating 4 - Poor. 14 out of 417 reviews" "
Rating 2 - Terrible. 14 out of 417 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Elosen

Travelled with group
Disliked: Amenities, property conditions & facilities
the hotel rooms are right across offices so it’s limited to privacy and the hotel is limited to facilities such as kettle , no fridge , barely anything it just was not a pleasant stay and there’s no room service and we wasn’t offered any clean towels
Stayed 2 nights in Nov 2023

10/10 Excellent

Syed

Business traveller
Amazing hotel. Very friendly staff, excellent facilities.
Stayed 2 nights in Oct 2023

8/10 Good

Gyanendra N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Meiyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Sophia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 days at the Aja Hotel and we very happy with the amenities and on-site restaurant. As we are Expedia VIP members, we happily accepted a room upgrade and complimentary parking. The only missing item (as we’re traveling with 2 kids) was a kids play area within the hotel. That would have been perfect.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close proximity to train station!
Close proximity to Altstetten train station (just 5min ride to the main Zurich HB station). Love that there are two sets of blankets in the room! Bed and pillows were comfy. Tap water didn’t taste weird at al (Switzerland has one of the safest drinking tap water).
Stayed 7 nights in Aug 2023

10/10 Excellent

Mazhar

Stayed 3 nights in Sep 2023

10/10 Excellent

Manish

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Mohammed

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a basic business hotel. We were charged 65 CHF for early check in . Room is very tiny towels are not full size . Its away from the city yet listed in citycenter .
Stayed 2 nights in Aug 2023

6/10 Okay

Maedean

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
What was unique about the property was it's description as being like a resort or spa within the city. This marketing elevated my expectations so I was left disappointed. First, upon arrival at approximately 2pm with the check in time being 3pm, I was informed that there would be a fee should we wish to check in at this time. I have never in my days of travel been told that there would a fee for checking in a bit earlier than the exact check in time. In my opinion a higher level of customer service would have been to say something like, "we are doing our best to have your room ready for you, let me check if a room is ready now." I was immediately put off. My disappointment increased as the room I found to be modern but lacking in any feeling of spa or resort like comfort. The bathroom is glass, with a curtain on the outside, the shower cubicle's door drags water across the floor, the simple soaps provided are not Nivea, representing a missed opportunity to market their onsite Nivea spa services, no phone in the room to contact the front desk (which I had to do to figure out how to turn off one of the lights), not even a book with a basic map, listing of local dining and transportation options, hotel menu or amenities. I looked forward to the rooftop to meditate in the morning, but learned it only opened later in the day when we'd be out exploring. For me, the room or service did not support that idea of the hotel being a spa or resortlike experience.