Mercure Zürich City

Property class: 4
4-star spa hotel near Swiss National Museum, connected to a rail/subway station

Choose dates to view prices

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Twin Beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms

  • City view
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

You may also like

Ad
Restaurant

Sorell Hotel Sonnental Dübendorf

Duebendorf
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 676 reviews
The price is CA $266
CA $276 total
includes taxes & fees
Apr 12 - Apr 13
Sorell Hotel Sonnental Dübendorf

About the area

Zürich

Zürich Center stay.Your stay at this Zürich Center hotel places you within 3 miles (5 km) of Swiss National Museum and Bahnhofstrasse. University of Zurich and Fraumuenster are also within 6 miles (10 km).

What's nearby

  • Swiss Life Arena - 6 min walk - 0.6 km
  • Hardturm - 19 min walk - 1.6 km
  • Letzigrund Stadium - 3 min drive - 2.0 km
  • SIX Swiss Exchange - 3 min drive - 2.1 km
  • Technopark Business Center - 4 min drive - 3.1 km

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 31 min drive

Restaurants

  • ‪Zett - ‬5 min walk
  • ‪Restaurant Farbhof - ‬8 min walk
  • ‪La Taquería - ‬11 min walk
  • ‪Piratino - ‬10 min walk
  • ‪Peking Garden - ‬6 min walk

About this property

Mercure Zürich City

4-star spa hotel near Swiss National Museum, connected to a rail/subway station
Mercure Zürich City offers its guests a full-service spa, a health club, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and coworking spaces. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Zürich City . Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Zürich hotel is smoke free.

  • 319 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Zürich City offers 319 accommodations with bathrobes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Fitness facility
Crowne Plaza Zürich by IHG
Zürich Center
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,005 reviews
The price is CA $181
CA $200 total
includes taxes & fees
Apr 19 - Apr 20
Crowne Plaza Zürich by IHG

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 29 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

How close is Mercure Zürich City to the airport?

Mercure Zürich City is 13.6 mi (31-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Zürich City ?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Mercure Zürich City on Apr 12, 2026 start from CA $195, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Zürich City have an airport shuttle?

Airport shuttle services are not available at Mercure Zürich City .

How close is Mercure Zürich City to the beach?

This hotel is 4.5 mi (28-min drive) from Mythenquai Beach.

Does Mercure Zürich City offer free breakfast?

Free breakfast isn’t provided at Mercure Zürich City , but buffet breakfast is offered for a fee of CHF 29 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Mercure Zürich City ?

No, there is no casino at this hotel, but Swiss Casinos Zurich (9-min drive) and Grand Casino Baden (17-min drive) are nearby.

What time is check-in at Mercure Zürich City ?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Mercure Zürich City ?

Free parking is not available at this hotel. Self parking is available for CHF 29 per night.

Does Mercure Zürich City have a pool?

Mercure Zürich City does not have a pool.

Does Mercure Zürich City have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Zürich City have a spa?

Yes, this hotel has a spa.

How close is Mercure Zürich City to downtown Zürich?

Mercure Zürich City is 2.9 mi away from Zürich.

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 353 out of 680 reviews
Rating 8 - Good. 201 out of 680 reviews
Rating 6 - Okay. 79 out of 680 reviews
Rating 4 - Poor. 26 out of 680 reviews
Rating 2 - Terrible. 21 out of 680 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

JO-Ann

Stayed 4 nights in Dec 2025

8/10 Good

WAI HON

Stayed 1 night in Dec 2025

10/10 Excellent

Elliot

Stayed 3 nights in Dec 2025

6/10 Okay

Yen

Stayed 4 nights in Dec 2025

10/10 Excellent

Eduard

Stayed 1 night in Dec 2025

10/10 Excellent

Po-Hsun

Liked: Cleanliness, staff & service, amenities
Nice hotel near station
Stayed 1 night in Dec 2025

10/10 Excellent

Wai Yip

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, clean and modern. Though the railtracks are right opposite the hotel you couldn't hear trains going past from your room. Train station 100m from hotel & very convenient to get to old town/ lake/ airport. Good breakfast and gym & sauna nice too.
Stayed 1 night in Dec 2025

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel is located out of the city but is very well connected by public transport. We had a larger room with a great view over the train tracks, but the lack of housekeeping lets this hotel down. Unless you request it, the rooms are not cleaned.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

6/10 Okay

Jacqueline

Liked: Cleanliness
Room was nice, very big unlike the bath towels!! We had no hot water on the final day, we went to reception to ask for help and was told theres a problem, nothing we can do you just have to wait. Not good customer service.
Stayed 3 nights in Nov 2025

8/10 Good

Kim

Stayed 1 night in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Sadia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was very slow and inconvenient. It took us almost a hour in the lobby because there was a huge group of tourists that hadcome before us but even though there were two receptionists they were really slow and inefficient. They were really slow and scanned all our passports even the kids’ not sure why and when they finally gave us the keys to our rooms (we booked two rooms) one pass ended up not even working so we had to come downstairs multiple times to make it work. Also they told us they would arrange a sofa bed but took ages to get someone to our room to set it up. It was raining outside so we asked them for umbrellas for our family and they were rude and refused to give us more than two umbrellas even though we had booked two rooms and were a family of 5 people with little kids!
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. convenient fitness center and market nearby
Stayed 3 nights in Nov 2025

10/10 Excellent

Kanishkan

Liked: Cleanliness, property conditions & facilities
Excellent staff, great accommodation, easy parking and very cleanly.
Stayed 2 nights in Oct 2025

10/10 Excellent

roderick

Liked: Cleanliness, staff & service, amenities
Room was clean, friendly staff, the buffet breakfast was great! Easy 5 minute walk to the train station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

10/10 Excellent

Avis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

dominique

Stayed 2 nights in Oct 2025

10/10 Excellent

Aman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel construction is very stylish. The front desk people are very nice and helpful. We were upgraded to a premium room. Rooms are very nice and comfortable. Other amenities such as spa and sauna are also very good. Great options in breakfast. Walking from the train station. Would highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff very professional. Great location. Will definitely stay here again
Stayed 2 nights in Oct 2025

8/10 Good

Yvette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Soundproofing im rooms. Staff were friendly and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Staff very helpful. Close to trains for travelling
Stayed 3 nights in Sep 2025

8/10 Good

Erik, LONDON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but limited things to do within the area
Stayed 2 nights in Oct 2025