Note fondée sur 506 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de PRINCETON
Publié le 27 mai 2024
Commentaires de Gestion de l’hôtel
28 mai 2024 par Front Desk Team, Gestion de l’hôtel
Thank you for taking the time to leave a review. We're glad to hear that you had a positive experience overall! Your feedback is valuable to us, and we’ll use it to continue improving our services. If there's anything specific you think we could enhance to earn that extra star, please let us know. We look forward to welcoming you back in the future!
par un voyageur
Publié le 26 avr. 2024
Commentaires de Gestion de l’hôtel
17 mai 2024 par Front Desk Team, Gestion de l’hôtel
Dear Walter,Thank you for taking the time to leave a review and for choosing to stay with us. We are pleased to hear that you had a positive experience overall and appreciate your feedback.We are always striving to provide the best possible service and accommodations, and your comments help us to identify areas where we can improve. If there were specific aspects of your stay that you feel could have been better, we would love to hear more details so we can address them.Thank you once again for your valuable feedback. We look forward to welcoming you back to Hampton Inn Akron Fairlawn in the future and hope to provide an even better experience during your next visit.Warm regards,
par un voyageur
Publié le 14 mars 2024
Our room was very clean and smelled really good. Lots of dining options nearby.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Front Desk Team, Gestion de l’hôtel
Dear Terry,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your recent stay at our property.It's fantastic to know that you found your room to be exceptionally clean and well-maintained. Providing a comfortable and hygienic environment for our guests is a top priority for us, and we're glad to hear that we met your expectations in this regard.We're also delighted to hear that you appreciated the variety of dining options available nearby. We strive to offer convenience and accessibility to our guests, and it's great to hear that you found our location to be convenient for dining out.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Clean room good breakfast, very nice staff
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Front Desk Team, Gestion de l’hôtel
Thank you for taking the time to share your feedback! We're delighted to hear that you found our room clean, enjoyed our breakfast offerings, and encountered friendly and accommodating staff during your stay. Providing a comfortable and welcoming experience for our guests is always our top priority, and it's rewarding to know that we succeeded in meeting your expectations. We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Front Desk Team, Gestion de l’hôtel
Dear Patricia,Thank you so much for choosing to stay with us and for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience during your time at our hotel.It's always our goal to provide exceptional service and create memorable stays for our guests, so we're delighted that we were able to meet and even exceed your expectations. Your kind words truly mean a lot to us, and we will be sure to share your feedback with our entire team.We hope to have the pleasure of welcoming you back in the near future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Thank you again for your glowing review!
par un voyageur
Publié le 21 févr. 2024
Nice pool
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Front Desk Team, Gestion de l’hôtel
Thank you for providing your feedback. we greatly appreciate your positive review.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Front Desk Team, Gestion de l’hôtel
I'm sorry to hear that you found your experience poor. Your feedback is valuable to us, and we'd like to understand more about what went wrong so we can address any issues and improve our services. Could you please provide more details about your experience? We're committed to ensuring customer satisfaction and would appreciate the opportunity to make things right. Thank you for bringing this to our attention.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Booked a king and got Queen double beds instead.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Front Desk Team, Gestion de l’hôtel
Dear Stephanie,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your room type not matching your booking preference. We understand how important it is to have the accommodations you expect when staying with us.Please know that we take your comments seriously, and we will investigate this matter further to ensure it doesn't happen again in the future.If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to contact us directly.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Very attentive & friendly staff. Very well maintained & super clean.
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Front Desk Team, Gestion de l’hôtel
Dear Alexis,Thank you for your kind words! We are thrilled to hear that you found our staff to be attentive and friendly, and that you appreciated the cleanliness and maintenance of our facilities. Providing a comfortable and welcoming environment for our guests is always our top priority. We hope to welcome you back again soon for another enjoyable stay. If there is anything else we can assist you with, please don't hesitate to let us know.
par un voyageur
Publié le 1 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Front Desk Team, Gestion de l’hôtel
Dear Gary,Thank you so much for taking the time to leave a 10/10 review! We are thrilled to hear that you had such a positive experience with our hotel. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent quality and service.We strive to provide the best possible service and knowing that we have met or exceeded your expectations is truly gratifying. If you have any specific comments or suggestions on what you loved about your experience, we would love to hear more.Once again, thank you for choosing Hampton Inn, and we look forward to serving you again in the future.Best regards,Front desk Team
