Note fondée sur 16 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
100 % des clients le recommandent
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Idaho Falls, ID, USA

GREAT location, lovely property

Publié le 27 mai 2022 sur HomeAway
My husband, our adult kids, their spouses, one grandbaby, and our 17 year old daughter recently stayed here for 8 days. We had a wonderful time. Here's my feedback: The location in Akumal is excellent. Walking distance to restaurants, beach club, convenience stores, atm, and shops. It's just a short drive down the street to the Yal-ku Lagoon. Spending the day at the lagoon is a little spendy for a group unless you bring all your own snorkel stuff. But totally worth it. That place is magic. The seaweed (sargasos, I think it's called) was there the whole time but it wasn't a big deal. The shore behind the house is rocky and has a really cool blowhole that is fun to watch. It was super windy the whole time which I didn't mind because it acts as a natural A/C for the main part of the house. The bedrooms have their own units. The beds were comfy. Eunice cleaned and made the beds every day in addition to cutting up fruit for breakfast every morning. The house manager came and greeted us the first day there and was very responsive to our needs. I guess my only less than stellar feedback would be that the pool needs better servicing. It's smaller than the pictures make it seem, which is fine. But it needs a good deep cleaning. The filter didn't seem to be working at all until we reached out to the manager and they had someone over the next morning to clean it up and get it going. It's just a bit aged. My husband cut his foot on a filter hole on the bottom of the pool that the cover had come off of. That was worrisome and painful but it turned out okay after some hobbling around for a few days. The bathrooms are classic Mexican painted tile and kept clean, but I feel they could use some updating. Some of the showers don't drain super well. Overall, we loved our stay. We were in need of some serious R&R when we arrived and this place fit the bill nicely. There are multiple hammocks, seating areas and places to just chill out. It is a long drive from Cancun, but that has it's plusses as well. If they were to update the bathrooms and better service the pool, we'd probably stay there again. As is, I have no regrets. Eunice and Hugo are wonderful caretakers. The place has a very comfy, welcoming vibe. Hope this helps everyone make an informed decision.
Commentaires de Gestion de l’hôtel
10 juin 2022 par VrboOwner, Gestion de l’hôtel
Hi Melinda! Thank you for taking the time to leave a review! We are thrilled that you and your family had a wonderful stay. We will be sure to address the swimming pool filter and showers straight away and appreciate your feedback. Thank you so much and we hope to host you again. We would love for you to return! Akumal Direct Reservations
5 sur 5
par un voyageur

Casa Dos Palmas

Publié le 13 févr. 2022 sur HomeAway
Just returned home from a week at Akumal. Had a great week at the house. There were 8 of us and the house was perfect for is. Esther and Rico were on site daily to take care of the house and us. We had Esther cook dinner at the house and it was great. It’s a winner all around.
Commentaires de Gestion de l’hôtel
17 mai 2022 par VrboOwner, Gestion de l’hôtel
Thank you, Brad, for taking the time to write such a nice review about your stay in Akumal. We so appreciate your helpful comments! It was a pleasure to host you. We hope to see you back in Akumal again soon. All the best! Akumal Direct Reservations
5 sur 5
par un voyageur

Beautiful House

Publié le 9 août 2021 sur HomeAway
Casa Dos Palmas is a beautiful home, very peaceful and accommodating. Our Family consisted of of 10 family members of different ages... all loved the space and breathtaking ocean views. Akumal is a small town, walking distance from the house with a variety of shops and restaurants. We would definitely return to this beautiful home! Thank you Dos Palmas for the rest excellent hospitality!
Commentaires de Gestion de l’hôtel
27 août 2021 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to review your stay at Casa Dos Palmas, Nereida! We are so pleased that you enjoyed the space and Caribbean views. We appreciate you choosing Akumal as your vacation destination. We will look forward to hosting you again soon. Happy travels always, Akumal Direct Reservations
5 sur 5
par un voyageur

Great Home! Don't Think About It Just Book It!

Publié le 27 juill. 2021 sur HomeAway
Book It! This home is amazing!! The home keepers are incredible they helped us out so much. We really appreciate them helping us out everyday. Perfect home to get away and Really enjoy life! There were 9 of us as you can imagine a bit busy. The home is located in the middle of all activities. Literally close to almost all Cenotes. We truly enjoyed our stay. We thank the manager who was very attentive. Thank you so much for allowing our big family to stay at your Gorgeous home! The Herrera's and The Gonzalez
5 sur 5
par un voyageur

Perfect Family Trip

Publié le 12 juill. 2021 sur HomeAway
This was exactly the place we were looking for. Beautiful, relaxing, clean, and safe. Easy communications with the manager. AMAZING onsite caretaker. Walking distance to great restaurants, swimming, SCUBA, and shops. Walking distance to a general store, but only a 20 minute drive to a full grocery store. This is a great choice for people looking for more of a "neighborhood" than a resort. And did I mention the view? We spent every morning on the patio watching the sunrise with the breeze blowing in from the Gulf. We had a great time and would definitely return.
Commentaires de Gestion de l’hôtel
27 juill. 2021 par VrboOwner, Gestion de l’hôtel
We are so happy to hear you have enjoyed your stay and you are welcome back anytime! :)
5 sur 5
par un voyageur de BARTLETT

Great House

Publié le 3 juin 2021 sur HomeAway
The house is very nice. Everything you need. Close to restaurants, bars, and beaches. The Housekeeping staff are awesome at their jobs and incredibly pleasant.
Commentaires de Gestion de l’hôtel
18 juin 2021 par VrboOwner, Gestion de l’hôtel
Thank you, Shawn, for taking the time to comment about your stay at Casa dos Palmas. We appreciate your kind words about the staff. They are lovely people. It was a pleasure to host you. We hope to see you back in Akumal again soon! Happy travels always, Akumal Direct Reservations
5 sur 5
par un voyageur

Perfecto!

Publié le 12 janv. 2021 sur HomeAway
Great place for friends and/or family! Plenty of room to spread out for our group of 6 friends. Rooftop was a nice gathering spot for sunsets, oceanfront yard/patio perfect for sunning during the day and stargazing at night. Esther and Rigo were pleasant and accommodating, cooked us a fantastic 3-course dinner- We highly recommend taking advantage of this optional service. Be prepared to sleep on extremely firm mattresses which are set atop built in concrete platforms in most of the bedrooms. Otherwise, a perfect place to make your vacation memories!
Commentaires de Gestion de l’hôtel
13 janv. 2021 par VrboOwner, Gestion de l’hôtel
Thank you for your comments about your stay at Casa dos Palmas, Joel! It was a pleasure to host you. We are so pleased that you enjoyed your vacation. We also appreciate you choosing Akumal as your vacation destination. All the best in the new year! Akumal Direct Reservations
5 sur 5
par un voyageur de CALGARY

Wonderful

Publié le 1 févr. 2020 sur HomeAway
All pictures are accurate. Great location, walk to everything. We did rent a golf cart for a couple days but found it not necessary. A small bobble on the first night which was taken care of immediately, excellent customer service. Caretakers on site are wonderful and provided great insight on the area. Would definitely stay again. Thank you for making our vacation so wonderful.
Commentaires de Gestion de l’hôtel
6 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you, Jan, for taking the time to comment about your stay at Casa Dos Palmas. We are so pleased that you enjoyed the villa and the staff. It is wonderful of you to choose Akumal as your vacation destination. Our greatest compliment is that you wish to return. We hope to host you and your family again soon! Akumal Direct Reservations
4 sur 5
par un voyageur

House is very nice

Publié le 7 mai 2019 sur HomeAway
Good location, walking distance to a beach, stores, restaurants, etc. Staff was not around much and did not prepare meals as previously agreed upon, so that was kind of a bummer but the house is nice.
5 sur 5
par un voyageur de Blaine MN USA

Wonderful in every way!

Publié le 2 mars 2019 sur HomeAway
Casa Dos Palmas surpassed our expectations! Esther and Rico were perfect hosts, professional and personal, and the 2 dinners they prepared were memorable. They cleaned everyday, and Esther cut fresh fruit for us in the mornings. The property was comfortable in every way, convenient to town, Yal Ku Cenote, so everything was convenient and accessible. In a word, our week was perfect! Thanks! Glen, Michelle, Dale, Lisa, Sheri, Mike, William, & Lisa.
Commentaires de Gestion de l’hôtel
6 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you so much for your lovely comments. We are overjoyed that you loved your stay at Casa Dos Palmas. We appreciate your kind comments about the staff. Esther and Rigo do their best to please. Their cooking is always memorable. It is nice that you felt the location was convenient to Akumal's services. We will look forward to welcoming you back in the future! Thanks for choosing Mexico as your vacation destination.