Note fondée sur 142 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
86 % des clients le recommandent
4,2 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 11 juin 2022 sur Wotif
The owner would not answer or return calls and was not in attendance when we went to check-in. We had to find alternative accommodation and would like a refund of $196.00 This is the second time this has happened with Wotif
2 sur 5
par un voyageur

Charming, but chaotic!

Publié le 13 avr. 2022 sur Hotels
Sadly, my stay at Albury Cottages was disappointing. When I arrived at dusk, it was not clear where reception was - the owner was not expecting me and was quite flustered that I did arrive and told me she had no-one booked that night, despite my electronic confirmation. Despite the chaos, she is a very charming elderly lady, so it was hard to be too assertive and have too many expectations. In the dark we tried to open several of the cottages from the bunch of keys she had, but no luck doing that! We found one room that had been left open (hurray!) but that was because previous guests had left and it was not made up for any new guests. With some difficulty, the owner had to find new sheets/towels etc (not easy, as she is quite unsteady on her legs). The place is superficially pleasant, but needs a good (professional) clean and I'm sure some outside help for the owner. It would appear that running the business and keeping the cottages clean and ready for incoming visitors is too big a task for her. It would have been wonderful in its day, but now too big a task for her. Her booking system - she uses a paper system that doesn't seem to be connected with any electronic system - is best described as random. I'm very sorry to have to give such negative feedback, but the photographs for this place, while alluring, are misleading.
1 sur 5
par un voyageur

Publié le 7 avr. 2022 sur Wotif
Not clean, free wifi useless, woman harrassed me in the morning for not paying which I clearly had when I booked.
2 sur 5
par un voyageur

Publié le 27 mars 2022 sur Wotif
The property decor was lovely. The cottage was dirty - toilet filthy, bathroom basin had soap scum, sheets were stained and yellow, our bathroom toiletries were two well used cakes of soap and the whole place was dusty and musty. We bought disinfectant wipes and a candle. Would have left if something else was available.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 mars 2022 sur Wotif
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 8 avr. 2021 sur Hotels
4 sur 5
par un voyageur

Publié le 27 janv. 2021 sur Wotif
Perfect stopover for my dog and I. Would definitely come back!
1 sur 5
par un voyageur

Publié le 28 déc. 2020 sur Wotif
Location was good, layout and atmosphere of units was probably good back in its day, but sadly overall condition and cleanliness of our unit has not been maintained for a long time. We had no hot water and shower plumbing badly needs attention. Could not contact owner to rectify. Would never come back to this establishment
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 mars 2020 sur Wotif
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 déc. 2019 sur Wotif