Note fondée sur 651 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2022 par Customer Care Team, Gestion de l’hôtel
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
par un voyageur de GREENVILLE
Publié le 11 mai 2024
No cold water in bathroom sink. Reported to management. No action taken to fix.
Tub in bathroom had no safety grab bars and no nonslip surface in tub.
Commentaires de Gestion de l’hôtel
14 mai 2024 par Customer Care Team, Gestion de l’hôtel
Dear Stephen, we apologize for the inconvenience you experienced during your stay regarding the lack of cold water in the bathroom sink and the safety features in the bathroom. Ensuring the comfort and safety of our guests is a top priority, and we regret that we fell short of handling these issues promptly. Rest assured, your feedback has been shared with our management team, and we will take immediate action to rectify the situation and ensure that necessary repairs and improvements are made. We appreciate your understanding and patience in this matter. If there's anything else we can do to make your stay more comfortable or if you have any further concerns, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.Best Regards,Guest Experience Team
par un voyageur
Publié le 6 mars 2024 sur Hotels
As with most independently owned Days inn. It's run down, passed its prime, foam mattress sucks, clowns dancing above my room 6 to 6:30 a.m., rednecks loud mufflers zooming by the street 100 yards away & first time I've had a towel not be able to dry me off or my hair! Incredible bit of chemistry to make a piece of cotton not absorb water. He's a miserable night but the price is right so I appreciate it
Commentaires de Gestion de l’hôtel
6 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Mark, we appreciate your candid feedback about your recent stay with us. We apologize for the inconveniences you experienced, including the condition of the property, noise disturbances, and issues with the mattress and towels. This is not the level of comfort and service we aim to provide, and we understand your frustration. Your feedback is valuable, and we will use it to handle and rectify these issues to ensure a more positive experience for our guests in the future. If there's anything specific you'd like to share or if there's anything we can do to make amends, please feel free to reach out to our team directly. We appreciate your understanding and hope to have the opportunity to improve your perception of our hotel on your next visit. Thank you for bringing these matters to our attention. Best Regards,Guest Experience Team
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Gregory, thank you so much for your positive feedback! We're thrilled to know that you enjoyed your stay with us and that everything met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards,Guest Experience Team
par un voyageur
Publié le 4 mars 2024 sur Expedia
Was loud.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Manda, we apologize for the inconvenience caused by the noise during your stay. Your comfort is our priority, and we regret falling short of your expectations in this regard. We take your feedback seriously and will explore ways to handle and minimize noise disturbances in the future. If there are specific details you would like to share or if there's anything we can do to make amends, please feel free to reach out to our team directly. We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful and enjoyable experience on your next visit. Thank you for bringing this matter to our attention.Best Regards,Guest Experience Team
par un voyageur
Publié le 4 mars 2024 sur Expedia
Great property room
308 great room
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Kadarius, thank you for choosing our property, and we're delighted to hear that you enjoyed your stay in room 308! It's fantastic to know that you found it to be a great room, and we appreciate your positive feedback. If there are any specific features or amenities you particularly enjoyed, or if there's anything we can do to make your future stays even better, please feel free to let us know. We look forward to welcoming you back and providing you with excellent experiences.Best Regards,Guest Experience Team
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Gregory, thank you so much for your positive feedback! We're thrilled to know that you enjoyed your stay with us and that everything met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards,Guest Experience Team
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Gregory, thank you so much for your positive feedback! We're thrilled to know that you enjoyed your stay with us and that everything met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards,Guest Experience Team
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
