Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
4,6 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 17 janv. 2024 sur Hotels
4 sur 5
par un voyageur

Publié le 27 déc. 2023 sur Expedia
On the highway. Proximity to railway stn is super which is on opp side of the highway. Hotel rooms, bathrooms are well equipped and well designed, clean, maintained. Service is super quick in both housekeeping and restaurant. Although the market area is just 7-10 mins walk but the area between the hotel and market is not good due to garages and tyre repair shops which are in hotels neighbourhood. The area looks very unsafe and no autorickshaw are available outside the hotel. We had to depend on hotel car to drop us till station which is just 5 mins distance from hotel and they take rs 100 per person to drop whereas a 3 seater rikshaw will take just rs 50 for 3 people baggage if you are lucky to find one outside the hotel. Dinner and breakfast buffet had a variety of spread but taste was below average like the sambhar was sour, the pakoda were very dry & hard to bite, the parathas were chewy, veg biryani was very dry. Puri bhaji was good in breakfast and bhindi sabzi and hakka noodles were good in dinner. There was a strong & strange and unpleasant odour on the ground floor all the time. Our washroom neither had an exhaust fan nor a window for gases and steam to escape and they accumulated inside after every use and so we had to keep the door open.
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Chandrakant , Gestion de l’hôtel
Dear Mr. Amit,Greetings from The Neemaya, Gandhidham!I trust this message finds you well. Thank you for taking the time to share your detailed feedback on your recent stay at our hotel. We greatly value your insights, as they allow us to continually enhance the quality of our services.I am delighted to learn that you found our location convenient, with the proximity to the railway station being a significant advantage. It's heartening to know that you appreciated the well-equipped and well-designed rooms and bathrooms, as well as the prompt service provided by our housekeeping and restaurant teams.Your observations regarding the area between the hotel and the market are duly noted. We understand the concerns about the garages and tire repair shops, and we will explore options to improve the overall safety perception of the neighborhood. I apologize for any inconvenience you faced in finding autorickshaws outside the hotel. We are actively working on improving transportation options for our guests.Regarding your feedback on the dining experience, I regret that some aspects did not meet your expectations. Your comments about the taste and quality of certain dishes are taken seriously, and I assure you that we will address these culinary concerns with our kitchen team to ensure a more delightful dining experience for our guests in the future.I am sorry to hear about the unpleasant odour on the ground floor. Rest assured, we will investigate and take immediate action to rectify this matter. Additionally, I appreciate your comments about the washroom, and as we already have exhaust in all washroom, I assure you that we will explore options to improve ventilation in the mentioned areas.Once again, I appreciate your valuable feedback, and I want to assure you that we are committed to making the necessary improvements. I would be grateful for another opportunity to host you and showcase the positive changes we have implemented.Warm regards,ChandrakantGeneral Manager
5 sur 5
par un voyageur

Publié le 24 déc. 2023 sur Hotels
Stay at the hotel was very comfortable , morning breakfast was very good , this was our second stay at the hotel .
Commentaires de Gestion de l’hôtel
28 déc. 2023 par Chandrakant, Gestion de l’hôtel
Dear Mr. Vijay,Greetings from The Neemaya, Gandhidham!I trust this message finds you well. Thank you very much for taking the time to share your thoughts on your recent stay with us. We greatly appreciate your feedback.It brings us immense joy to learn that your stay at our hotel was very comfortable and that you enjoyed the morning breakfast. We strive to create an environment where our guests feel at home, and it's incredibly rewarding to know that we succeeded in making your experience memorable.Your loyalty, as evidenced by this being your second stay with us, is truly appreciated. We value guests like you, and we're thrilled to be your chosen accommodation. Your satisfaction is our priority, and we are delighted that we could meet your expectations.We look forward to the pleasure of welcoming you back for your third stay and making it even more exceptional. Once again, thank you for choosing our hotel. We appreciate your trust and confidence in us.Warm regards,Chandrakant General Manager
5 sur 5
par un voyageur

Publié le 16 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Chandrakant, Gestion de l’hôtel
Dear Mr. Deepak,Greetings from The Neemaya, Gandhidham!Thank you for patronizing us and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit.Looking forward to welcoming you back.Warm RegardsChandrakantGeneral Manager
4 sur 5
par un voyageur

Publié le 27 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 mai 2023 par Chandrakant, Gestion de l’hôtel
Dear Mr. Rohan,Greetings from The Neemaya, Gandhidham!Thank you for patronizing us and taking time out to share your experience on this social platform. Looking forward to welcoming you back.Warm RegardsChandrakantGeneral Manager