Note fondée sur 331 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2024 sur Expedia
We arrived at 8:30pm and weren’t sure we were in the right place because no outside lights or signage were on at all. We assumed it must be right because of the map. Then when I went to check in, nobody was there for 10 min or so. No bell or phone or anything. In the morning, all the lights were on. Super weird.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Laura Jackson, Gestion de l’hôtel
Thank you for taking the time to review our property. We appreciate you being candid and honest with your experience. It is our goal to provide the best hospitality experience possible for all of our guests. The front desk had called me due to the lights not coming on due to day lights savings time because they are on a timer, and I was walking him through how to turn them on manually and that's why he was away from the desk. Sorry for any inconvenience this may have caused with your experience at our hotel. Guest feedback is extremely important in our efforts to improve our performance. We will be sure to share your feedback with all relevant departments and leadership to ensure current and future guests walk away satisfied. Again, thank you for taking the time to provide feedback.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Laura Jackson, Gestion de l’hôtel
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Laura Jackson, Gestion de l’hôtel
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Was quiet and room was nice. Close to the Unverisity. Was clean and close to alot of places.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Laura Jackson, Gestion de l’hôtel
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Overall a goid experience
Highly recommend
Commentaires de Gestion de l’hôtel
18 mars 2024 par Laura Jackson, Gestion de l’hôtel
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express & Suites University South.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our brand, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express & Suites University South and we hope you choose to create more memories here whenever your travels bring you back to Ann Arbor.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
par un voyageur
Publié le 16 févr. 2024 sur Hotels
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Staff was great!
par un voyageur
Publié le 4 févr. 2024 sur Hotels
par un voyageur
Publié le 1 févr. 2024 sur Expedia
The bathroom floors were dirty, the walls are thin and we could hear the tv in the other room. We also could hear the toilet above us when the people would use it.
