Note fondée sur 40 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
82 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ismael and the team méritent Bien leur note de 9

Publié le 23 sept. 2020 sur Hotels
Séjour magnifique en famille dans cet établissement. Belle infrastructure. Bien entretenu. Très bon service en général . Room service peu réactif par moment. Équipe dynamique à l écoute malgré des difficultés d’anglais. Ismael grace à son écoute client essaye d’améliorer les prestations de l’hôtel. Très fort potentiel pour cet hôtel. Et peut encore mieux faire dans l avenir à mon avis.
Commentaires de Gestion de l’hôtel
23 sept. 2020 par Elena DÜDEN, crm_ichotels.com.tr, Gestion de l’hôtel
Cher Anas, Tout d'abord, au nom d'IC ​​Hotels, nous vous remercions beaucoup de votre séjour et de vos précieux commentaires. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour. Nous ferons de notre mieux pour améliorer notre room service. Nous sommes impatients de vous accueillir à nouveau dans IC Hotels.
5 sur 5
par un voyageur

Fantastisk hotel

Publié le 8 oct. 2023 sur Hotels
Bedre hotel findes ikke. Kort sagt
Commentaires de Gestion de l’hôtel
9 oct. 2023 par İrina Yılmaz, Gestion de l’hôtel
Dear Süleyman,First all thank you for choosing IC Hotels Residence and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
3 sur 5
par un voyageur

great but noisy

Publié le 28 juin 2023 sur Hotels
clean and nice hotel , the room was great , had the pool villa , great pool , good food . the only bad things is the noise - parties until late hours of the night that you can hear in the room very loud ( a 8 year old kid should be able to go to sleep at 12 am... )
Commentaires de Gestion de l’hôtel
28 juin 2023 par İrina Yılmaz, Gestion de l’hôtel
Dear Yaron,It has been a pleasure to have you with us in IC Hotels Residence. We would like to thank you for taking the time to wriht your feedback about our hotel. However, in order to improve the quality of the service provided, we want to inform you that all your comments have been passed on to the responsible departments and senior management. Thank you for your review and for choosing our hotel. Best Regards, IC Hotels CRM Department
5 sur 5
par un voyageur de Antelias

Publié le 28 juin 2023 sur Expedia
One if the beat luxurious Hotel. Best stuff, best service, best food, best everything. Highly recommended, book the beach villa with pool and you will get the great experience
Commentaires de Gestion de l’hôtel
28 juin 2023 par İrina Yılmaz, Gestion de l’hôtel
Dear Elie Bou,Thank you for your valuable review regarding your holiday at the IC Hotels Residence. We are very thankful for your very nice words and pleased that we were able to offer you a wonderful stay. We would be happy to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
5 sur 5
par un voyageur

Publié le 5 juin 2023 sur Expedia
Family stay with wife and 3 kids aged 2,6, and 8. Lakeside villa. Thoroughly enjoyed by all.
Commentaires de Gestion de l’hôtel
5 juin 2023 par İrina Yılmaz, Gestion de l’hôtel
Dear Khalid,First all thank you for choosing IC Hotels Residence and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels experience.Best Regards,IC HotelsCRM Department
5 sur 5
par un voyageur

Publié le 12 avr. 2023 sur Expedia
Booked for Bali Villa and it was perfect in all aspects. The hospitality and service second to none. We enjoyed the stay and would recommend highly for other and would also plan for next year of our holiday.
Commentaires de Gestion de l’hôtel
12 avr. 2023 par IC Hotels CRM Department, Gestion de l’hôtel
Dear Arun Kumar,We are glad that you stayed satisfied in our hotel and would like to thank you very much for your kind review on Expedia.It is a great pleasure for us to read that efforts of our team members were able to make your holiday comfotable and pleasant. We will be always happy to welcome and serve you at IC Hotels Residence. Please, do not hesitate to contact us for your future questions and requests. Best Regards,IC HotelsCRM Department
5 sur 5
par un voyageur

Publié le 10 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2022 par İrina Yılmaz, Gestion de l’hôtel
Dear Keren Sofan,First all thank you for choosing IC Hotels Green Palace and for taking the time to wright a comment about our hotel. We are so happy that we were able to offer you a wonderful stay.We would be glade to welcome you again soon for another great IC Hotels Green Palace experience.Best Regards,IC HotelsCRM Department
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 6 août 2022 sur Expedia
5 sur 5
par un voyageur

outstanding

Publié le 1 juin 2022 sur Hotels
Service and accommodation were five star will be returning this year
Commentaires de Gestion de l’hôtel
11 juin 2022 par IC Hotels CRM Departmanı, Gestion de l’hôtel
Dear Reginald, We would like to thank you for choosing IC Hotels Residence for your holiday and for your nice comments. We are very glad to know that you enjoyed your stay with us. It will be a big pleasure for us to welcome you at IC Hotels Residence in future. Please, always feel free to contact us for your questions and concerns. Kindest Regards, IC Hotels CRM Department
5 sur 5
par un voyageur

Publié le 27 févr. 2022 sur Expedia
Every thing was great
Commentaires de Gestion de l’hôtel
28 févr. 2022 par Leyla KARA, CRM Department, Gestion de l’hôtel
Dear Ahmed, Thank you very much for choosing our hotel and sharing your feedback. It is always a pleasure to host and serve you at IC Hotels. We are looking forward to see you again. Best Regards,