Note fondée sur 18 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Annonce partiellement mensongère

Publié le 3 sept. 2019 sur HomeAway
L’annonce n’est pas conforme avec la réalité pour plusieurs raisons: -ce logement n’est pas un chalet mais un préfabriqué voire un mobile home. - pas de machine à laver ni de sèche linge. -pas de salle jeux notamment avec billard, -pas 2 salles de bain ( 1 seule + 1 avec un WC et un lavabo) -pas de lit King size (2mx2) -Le propriétaire s est permis de rentrer en notre absence sans nous en informer ni avant, ni pendant ni après . -propreté plus que douteuse! Poussière, cheveux, poils, draps non repassés. —Radiateurs rouillés . -Humidité et moisissure importantes: odeur insupportable masquée par des désodorisants en surnombre saturant l air ambiant obligeant à les sortir à l extérieur. En conclusion, malgré la bouteille de vin offerte, celle-ci ne fait pas oublier l ensemble des remarques Ci-dessus. Nous sommes donc très mécontents. Très cordialement.
Commentaires de Gestion de l’hôtel
24 mars 2020 par VrboOwner, Gestion de l’hôtel
Dear Audrey sorry you feel you did not enjoy your stay with us, unfortuanatly your review is in French, however,I have tried my best to translate and understand your complaint. Please note the chalet does have a UK king size bed, Please see the uk bed size chart below ! 4ft UK Small double. 120cm x 190cm / 4' x 6'3" ... 4ft6 UK Double. 135cm x 190cm / 4'6 x 6'3" ... 5ft UK King size. 150cm x 200cm / 5' x 6'6" ... 6ft UK Superking size. 180cm x 200cm / 6' x 6'6" our advert states we have a king size our bed is 150 * 200, anything bigger would be superking I confirm we describe the bathrooms on site as 1.5 1 full bathroom with bath and shower over includes sink and wc, the other room is a wc and wash hand basin no bath or shower. As to your comment that there is no laundry we offer laundry facilities on site with 2 washers and two dryers all of which are free of charge. In addition and contrary to your comments made we do have a games room with a combination pool table /air hockey together with darts tv and playstation, located behind the laundry, sorry if this has been lost in translation on your arrival. Whilst I admit we did enter the chalet while you were out for the day, this was due to the gas engineer arriving unannounced to make a repair to the gas fire ignition circuit which failed while the previous guests were in occupation. I accompanied the engineer and stayed with him for the 20 minute repair and left the bottle of red wine on the table with the view of explaining to you what had happened, however, as you will be aware you were out late that evening and didnt returned until after I had finished at 8.00pm and you departed early on your departure day without dropping by. I admit we do use reed diffusers in the property, I appologise if these are not to your taste ! The chalet is well described on the homes away website with plenty of pictures available on line therefore I cannot understand what differed from your expectations. regards douglas murary
5 sur 5
par un voyageur de Manistee, Michigan

Perfect Location

Publié le 22 mai 2024 sur HomeAway
We could not have been happier with this location. The view from the house is spectacular. You can sit for hours watching over the water and mountains. The house is very cute and had everything we needed. Enjoyed the common fire pit on a rainy night. Doug is very accommodating and made sure we had everything we needed. We most certainly would return.
5 sur 5
par un voyageur

Location perfect

Publié le 25 août 2023 sur HomeAway
We were a group of 3 looking for hiking, waterfalls, good food and relaxation. We had it all! The process from beginning to end was exeptional and the communication from the host, Doug was 1st class. We arrived early and he allowed us to check in early. Always stopped for a chat and was on call if we needed anything. The rooms were very comfortable and spacious and the water front location was something else. The pit area/bar area was decorated nicely and was very comfortable with a huge tv and blankets provided for colder evenings. Ideally located a short drive from the local pub and restaurants. Plenty of activities nearby to keep you busy. All in all, a fantastic stay! Thanks very much Doug
Commentaires de Gestion de l’hôtel
25 août 2023 par VrboOwner, Gestion de l’hôtel
Hi boys! Thank you so much for the great review you left ! Love to have you back anytime! Hope the journey home was fine and the car behaved itself ! Hope to see you all again ! Doug
5 sur 5
par un voyageur

Loch Long Stay

Publié le 4 juin 2022 sur HomeAway
Exactly what it says on the tin and much much more. Doug and Andrea are brilliant hosts, always about for help and advice but never intrusive. Really friendly and great to chat with. The location is fantastic, so good that I almost don’t want to advertise it! It’s worth the walk to sample the food from Cu Mara too! Thanks Doug. See you soon
Commentaires de Gestion de l’hôtel
6 juin 2022 par VrboOwner, Gestion de l’hôtel
Hi Pete thank you for your kind review and thank all so much for leaving the place so tidy on departure. Shame you could not stay on for the Jubilee celebrations / BBQ. I think a good night had by all !! albeit head a little slow on Sunday morning ! l would love to see you all again anytime !! best wishes Doug
5 sur 5
par un voyageur

Perfect Holiday

Publié le 29 août 2021 sur HomeAway
To begin with, the location is perfect. incredible views over the loch from the deck, from the bedroom, from the hot tub.... If the weather hadn't been so good there's the conservatory, the games room and the bar - it's all brilliantly thought-out. We were lucky though and the sun shone, so we made good use of kayaks, paddle boards and row boats all provided free of charge to explore the loch which is so quiet and peaceful compared to others such as Lomond (and look out for porpoises). Our hosts couldn't have been more welcoming; nothing was too much trouble and we really couldn't have hoped for a more unforgettable holiday.
Commentaires de Gestion de l’hôtel
29 août 2021 par VrboOwner, Gestion de l’hôtel
Hi Colin, thanks for such a great review, just glad you all enjoyed youselves, it was our pleasure to host your family just glad the sun shone for you. Hope the kittys didnt anoy you too much ! look forward to a few whiskeys next visit ! keep well and speak soon ! Doug
5 sur 5
par un voyageur

Perfect holiday in Arrochar

Publié le 17 août 2021 sur HomeAway
What a stunning location! Arrochar is a quiet, beautiful little village with all amenities you need. A perfect starting point to explore a little bit of Scotland. A convenient ride by train from Balloch (free parking space) to Glasgow and Edinburgh. Withing 30 miles radius of drive, you can see Falls of Falloch, Kilchurn Castle, breath taking Rest and be Thankful Viewpoint on A83 towards Inveraray, a beautiful town full of art galleries. Loch Lomond and an amazing must visit village Luss. Beautiful Stirling and its castle… all in a reach of an hour drive by car. We styed in the bungalow with conservatory and a hot tub. The property itself provides an amazing view of surrounding mountains, forest and loch. The bungalow has huge windows and is very specious. It has everything you need for a self-catering break away. There is plenty of storage, good supply of books and games, beds were very comfortable and clean. You can use kayaks and rowing boat for free, even go fishing. We were very lucky to be able to use hot tub which was absolutely perfect, with the most stunning view and very clean, well maintained. You can also use the well-equipped games room as well as the outside bar area with gas BBQ, comfortable sofas, fridge for your wine and heating if needed. The property, the bar area as well as games room were very clean and maintained to the high standard which was really important during Covid and made you feel safe and comfortable. Doug and his wife are really friendly and helpful, always happy to advise or just chat with you but giving you all the privacy and space! We really loved our 2 weeks of holiday, plenty to do with 2 young boys. We would certainly recommend it!
Commentaires de Gestion de l’hôtel
29 août 2021 par VrboOwner, Gestion de l’hôtel
Hi Pioter, thanks for the awesome review, just makes my day when folks enjoy the great outdoors that Scotland has to offer ! hopefully we will get the opportunity to host you all again if you ever return to Scotland. Keep in touch, will be selling in the future to retire so you can live thr dream ! Lovely family you have say hi to everyone. see you again, stay safe Doug
5 sur 5
par un voyageur

Fantastic week

Publié le 17 juill. 2021 sur HomeAway
Perfect holiday home. Doug went out of his way to make us feel welcome and supply everything we could possibly need. The holiday home was spacious and very comfortable and set in an amazing location right on the Loch side looking up at the Cobbler. Great fun out on the water or relaxing on the decking or in the hot tub. It was a great week. I would definitely recommend Doug and Ardmay Lettings.
5 sur 5
par un voyageur

Relaxing

Publié le 30 sept. 2019 sur HomeAway
We had a lovely time, comfortable quiet and just the rest we required. Thank you.
5 sur 5
par un voyageur de Langley

Friendly host.

Publié le 14 sept. 2019 sur HomeAway
Weather was wet but enjoyed the stay. Owner very helpful.
5 sur 5
par un voyageur

Enjoyable and comfy.

Publié le 9 sept. 2019 sur HomeAway
We spent three enjoyable nights here. Doug was very accommodating and approachable, gave us some good pointers where we could go sightseeing. The chalet was clean and comfortable. Would happily have stayed longer and would be happy to stay here again. Stunning location.
Retour aux détails de l'hôtel Affichage des évaluations 1 - 10 sur 18 Suivant