Note fondée sur 861 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2022 par Kelly Boyd, Director of Ops, Gestion de l’hôtel
Thank you.
par un voyageur
Publié le 7 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2019 par Daniel Balschi-Front Office Manager, Gestion de l’hôtel
Thank you for your review
par un voyageur
Publié le 11 mai 2024
Commentaires de Gestion de l’hôtel
2 juin 2024 par Jada Sayles , Gestion de l’hôtel
Thank you for staying with us and leaving for the positive feedback! We are glad to hear that you had a great experience here at Staybridge Suites. We appreciate your kind words and hope to see you again soon.
par un voyageur
Publié le 17 avr. 2024
Commentaires de Gestion de l’hôtel
7 mai 2024 par Shaylene C., Gestion de l’hôtel
Thank you for your feedback, Ms. Keri. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back when you are visiting Atlanta in the near future.
par un voyageur
Publié le 23 mars 2024 sur Expedia
This Hotel is nice . The door to the balcony had cracks so air was let in . It was cracks in the heater, very dusty, king bed is very small . The only great thing is the free breakfast and the staff was amazing and helpful.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Jada Sayles , Gestion de l’hôtel
Dear Elise, Thank you for your feedback about your recent stay. We apologize for the inconvenience you experienced and have taken measures to address the issues. We have implemented new procedures for replenishing linens and reminded our housekeeping team to maintain all rooms. Thank you for bringing this to our attention. We hope to welcome you back soon.
par un voyageur
Publié le 22 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 mars 2024 par Daniel Balschi- Director of Operations, Gestion de l’hôtel
Thank you for your review. I am sorry we fell short of expectations.
par un voyageur
Publié le 19 mars 2024 sur Expedia
Staff - not a great attitude with the guest
Commentaires de Gestion de l’hôtel
19 mars 2024 par Jada Sayles , Gestion de l’hôtel
Dear David, Thank you for sharing your feedback about your recent stay at Staybridge Suites Atlanta Midtown. We apologize for any attitude displayed by our staff and assure you that we have addressed your concerns with our team. Your feedback will help us make the necessary changes to enhance the overall guest experience. We appreciate your patronage and hope to serve you again in the future.
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par Jada Sayles , Gestion de l’hôtel
Dear Felicia, Thank you for sharing this positive review. We appreciate our location here in Atlanta Midtown just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.
par un voyageur
Great stay in ATL
Publié le 17 mars 2024 sur HotelsWe loved the overall experience. Room was very clean and well maintained. Wish i could go on the balcony but i understand there reason for locking the door. Breakfast was really good and the Valet parking was fast. Thank you. Will be staying again in the future the next time were in the ATL.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Jada Sayles , Gestion de l’hôtel
Dear Paul, Thank you for your positive feedback about your recent stay at Staybridge Suites Atlanta Midtown! We are happy to hear that you enjoyed your stay with us, appreciated the cleanliness of the room, and found our breakfast to be delicious. We would like to assure you that our guests' safety and security is our top priority, which is why the balcony doors are locked. We appreciate your intention to stay with us again and look forward to welcoming you back with exceptional service on your next visit to Atlanta!
par un voyageur
Publié le 15 mars 2024 sur Expedia
Hotel was beautiful, room was clean and had an awesome view. The woman who checked us in was very short and rude but we enjoyed our stay. I had little kids with me so I was very grateful the doors to the balcony were bolted shut. The parking was very expensive. Breakfast was great, too, lots of options! The pull-out sofa didn't have a mattress on it so we couldn't use it, and only 2 chairs in the place for 6 people but overall had a great experience
Commentaires de Gestion de l’hôtel
16 mars 2024 par Daniel Balschi- Director of Operations, Gestion de l’hôtel
Thank you so much for your review. I am glad your check in experience did not impact your stay. We will definitely be looking into the issues experienced so we can properly fix them.
