Note fondée sur 553 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
très bon emplacement
Publié le 15 févr. 2024 sur Hotelsséjour très court ,simplement quelques achats au centre commerciale qui se situe a 15 minutes de marche de l'hôtel.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Ramada Suites by Wyndham Manukau Team :), Gestion de l’hôtel
Chère Isabelle,Merci d'avoir partagé votre excellente évaluation avec nous! Nous sommes ravis d'apprendre que vous avez apprécié votre court séjour chez nous et que vous avez trouvé notre emplacement idéal pour vos besoins.Nous sommes heureux d'apprendre que vous avez pu profiter de votre temps à faire des achats au centre commercial situé à seulement 15 minutes de marche de l'hôtel. Nous espérons que vous avez trouvé tout ce que vous recherchiez!Si vous avez d'autres commentaires ou si nous pouvons vous assister d'une manière quelconque, n'hésitez pas à nous contacter. Nous serions ravis de vous accueillir à nouveau au Ramada Suites by Wyndham Manukau pour un autre séjour agréable.Cordialement,Ramada Suites by Wyndham Manukau :)
par un voyageur
Publié le 13 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 avr. 2023 par Ramada Manukau, Gestion de l’hôtel
Thank you for sharing your feedback, we hope to see you soon again
par un voyageur
Tres bon hôtel pour court séjour.
Publié le 1 janv. 2020 sur HotelsSéjour d’une nuit pour un transit. Proximité d’un grand centre commercial et de l’aéroport. Très joli appartement, état neuf, bonne organisation pour une arrivée tardive. Service de garde des bagages très pratique. Nous sommes tout à fait satisfaits et recommandons cet hôtel.
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Jenil Bhakta - Front Office Manager, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We appreciate the recommendation that you have given. Look forward to seeing you again at Ramada Manukau.
par un voyageur
Publié le 16 mars 2024 sur Expedia
We stayed for a night. Stay was pleasant. Washer dryer in the room was useful. But dryer exhaust comes right inside, with all the lint. That was no fun. Next day, I saw the same situation in another new Wyndham property I stayed. Just FYI.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Ramada Suites by Wyndham Manukau Team :), Gestion de l’hôtel
Dear Ravi,Thank you for sharing your feedback with us. We're glad to hear that your stay with us was pleasant and that you found the washer/dryer in the room useful.We apologize for any inconvenience caused by the dryer exhaust bringing lint into the room. Your feedback is valuable to us, and we will address this issue with our maintenance team to ensure it is rectified promptly.We appreciate you bringing this matter to our attention and for sharing your experience with another Wyndham property. Please rest assured that we take guest feedback seriously, and we will use it to improve our services and facilities.We hope to have the opportunity to welcome you back to Ramada Suites by Wyndham Manukau in the future for an even better experience.Warm regards,Ramada Suites by Wyndham Manukau :)
par un voyageur
Publié le 14 mars 2024 sur Expedia
Washer/dryer/heated towel rack ✓
Restaurants nearby
Free parking
Commentaires de Gestion de l’hôtel
16 mars 2024 par Ramada Suites by Wyndham Manukau Team :), Gestion de l’hôtel
Dear Sandra,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a great experience during your stay.It's fantastic to know that you found the washer/dryer and heated towel rack amenities convenient and that you appreciated the nearby restaurants and free parking options.We hope to have the pleasure of welcoming you back to Ramada Suites by Wyndham Manukau in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2024 par Ramada Suites by Wyndham Manukau Team :), Gestion de l’hôtel
Dear Steffen Klaus-Volker,Thank you for sharing your perfect rating with us! We're thrilled to hear that you had a fantastic experience during your stay.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Ramada Suites by Wyndham Manukau in the future for another excellent stay.Warm regards,Ramada Suites by Wyndham Manukau :)
par un voyageur
Publié le 11 mars 2024 sur Expedia
Checked in on Friday and they did not provide room service until Sunday at 5.00 pm.
Breakfast included but you have to pay for coffee.
Deluxe rooms are very small. No hangers, no drawers to put your clothes. Live off your suitcase.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Ramada Suites by Wyndham Manukau Team :), Gestion de l’hôtel
Dear Bertram,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your stay.It's concerning to hear about the delay in room service and the issues with the amenities provided in your room. Your comments have been forwarded to our management team, and we will address these issues with urgency to ensure they are rectified promptly.Regarding breakfast, we apologize for any confusion regarding the coffee charges. We will review our policies to ensure better communication with our guests about any additional charges.We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back to Ramada Suites by Wyndham Manukau in the future for a more enjoyable experience.Warm regards,Ramada Suites by Wyndham Manukau :)
par un voyageur
Publié le 10 mars 2024 sur Expedia
Hotel is located handy to motorways and airport.
Breakfast is a nice touch.
Hotel amenities are great.
Sadly I found various food scraps under the bed from prior guests.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Ramada Suites by Wyndham Manukau Team :), Gestion de l’hôtel
Dear Jeff,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel conveniently located and that you enjoyed the breakfast and amenities during your stay.We apologize for the inconvenience caused by the food scraps found under the bed from prior guests. Please rest assured that we take cleanliness and hygiene very seriously, and we will address this issue promptly with our housekeeping team to ensure it doesn't happen again in the future.Your feedback is valuable to us as we continuously strive to improve our services and facilities. We appreciate your understanding, and we hope to have the opportunity to welcome you back to Ramada Suites by Wyndham Manukau for a more enjoyable experience in the future.Warm regards,Ramada Suites by Wyndham Manukau :)
par un voyageur
Publié le 10 mars 2024 sur Expedia
Buffet breakfast was good, barista coffee great, staff were friendly.
Missing TV remote control but that was offset by the late checkout.
Thanks for a great stay Ramada.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Ramada Suites by Wyndham Manukau Team :), Gestion de l’hôtel
Dear Visitacion,Thank you for sharing your positive feedback with us! We're delighted to hear that you had a great experience during your stay.We're glad you enjoyed the buffet breakfast and the great barista coffee, and we appreciate your kind words about our friendly staff. Your satisfaction is our priority, and we're pleased that we could make your stay enjoyable.We apologize for the missing TV remote control but are happy that the late checkout offset this inconvenience. We will address the remote control issue to ensure it doesn't happen again in the future.Thank you for choosing Ramada Suites by Wyndham Manukau, and we look forward to welcoming you back for another great stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2024 par Ramada Suites by Wyndham Manukau Team :), Gestion de l’hôtel
Dear Yunjian,Thank you for sharing your perfect rating with us! We're thrilled to hear that you had a fantastic experience during your stay.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Ramada Suites by Wyndham Manukau in the future for another excellent stay.Warm regards,Ramada Suites by Wyndham Manukau :)
