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The Grand by SkyCity

5.0 star property
5-star luxury hotel near Sky Tower

Choose dates to view prices

Photo gallery for The Grand by SkyCity

Restaurant
Front of property - evening/night
Reception
Indoor pool
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Accessible Grand Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Accessible Grand Room

  • Sleeps 2

View all photos for Grand Deluxe King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room With Harbour View

  • Sleeps 2

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

  • Sleeps 2

View all photos for Grand Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Twin Room

  • Sleeps 3

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

9.4 out of 10
Exceptional
(94 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | View from room

Grand Harbour View King Room

9.8 out of 10
Exceptional
(18 reviews)
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

  • Sleeps 2

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

  • Sleeps 3

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

  • 56 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite

Grand Opulence Suite

  • 116 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Harbour View King Suite

  • Sleeps 2

View all photos for Grand Opulence Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Opulence Suite

  • Sleeps 2

View all photos for Grand King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room With Harbour View

  • Sleeps 2

View all photos for Grand Deluxe King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Suite

  • Sleeps 2

About the area

Auckland

City center stay.With a stay at this Auckland Central Business District hotel, you'll be steps from SkyCity Casino and Sky Tower. University of Auckland and Princes Wharf are also within half a mile (1 km).

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • University of Auckland - 6 min walk - 0.6 km
  • Princes Wharf - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪Denny's - ‬2 min walk
  • ‪Federal Delicatessen - ‬1 min walk

About this property

The Grand by SkyCity

5-star luxury hotel near Sky Tower
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 312 guestrooms or units
  • 17 levels
  • 11 dining venues
  • 4 bars or lounges
  • Built in 2004
  • Casino
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Horizon Suite | View from room
Horizon by SkyCity
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 693 reviews
The price is CA $163
CA $188 total
includes taxes & fees
Jan 25 - Jan 26
Horizon by SkyCity

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1453 out of 1956 reviews
Rating 8 - Good. 308 out of 1956 reviews
Rating 6 - Okay. 116 out of 1956 reviews
Rating 4 - Poor. 45 out of 1956 reviews
Rating 2 - Terrible. 34 out of 1956 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Moira

Travelled with family
Liked: Amenities
.
Stayed 1 night in Sep 2025

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kaitlyn, Tamborine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel right in the heart of Auckland. We stayed here for 1 night with our family of 4. Very comfortable & tidy room for us all. We even used the heated pool, spa & sauna. A nice treat after our flight in. Staff were friendly & helpful. Wouldn’t stay anywhere else next time we’re in Auckland!
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. As soon as we arrived we felt so welcomed and greeted with a smile. The bar and food was exceptional. Metita was something new for us, what a pacific infusion experience, loved it!!
Stayed 1 night in Oct 2025

10/10 Excellent

Chris, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Sky City for an amazing stay, amazing upgrade and late check out, Taylor you were incredible in reservations you Made our night. We will be back
Stayed 1 night in Oct 2025

10/10 Excellent

James, Droylsden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. We received an upgrade for our Anniversary. Lovely helpful staff. Nice breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

VIBOL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Oct 2025

8/10 Good

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was relaxing, but the water on the pool is a bit cold we thought it’s heated.
Stayed 1 night in Sep 2025

8/10 Good

Samanthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of restaurants and cafes closeby and handy.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel and upgraded us after finding out about our engagement. Lovely team and a great end to our New Zealand trip.
Stayed 2 nights in Oct 2025

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and amenities with the gym sauna and spa facilities.
Stayed 1 night in Oct 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my parents to celebrate their 50th Wedding Anniversary. They were overwhelmed with everything about their stay, from the early room access, the friendly and attentive staff, the beautiful room (and thoughtful gift they received in it), and the food at several of the Sky City restaurants including the buffet breakfast. Thank you for making their stay so memorable.
Stayed 1 night in Oct 2025

6/10 Okay

Kevin

The people in the next room were so noisy, and had been drinking heaps. My elderly wife and myself felt very unsafe at night, as our room had a connecting door to the noisy room I could not hear the TV at times due to the behavior of the next room. Won't be coming back as the stay was for a special occasion for us both.
Stayed 4 nights in Jul 2025

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Oct 2025

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall had a great stay here. Great facilities, clean & tidy. All staff were super friendly & helpful. Valet service was excellent.
Stayed 4 nights in Jul 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Staff & service
Room was great, noisy construction works during the night. Pool area needs a refurbishing. Was dated and indoor pool was cold.
Stayed 1 night in Sep 2025

10/10 Excellent

Wafiehe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna goes off too early. Went to use the sauna at 9pm and it went off instead of the 10pm
Stayed 4 nights in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Leigh, Whakatane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with pretty much everything right at your finger tips. Concierge was really helpful staff great and facilities awesome.
Stayed 1 night in Sep 2025