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The Grand by SkyCity

5.0 star property
5-star luxury hotel near Sky Tower

Choose dates to view prices

Photo gallery for The Grand by SkyCity

Restaurant
Reception
Grand Opulence Suite
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Accessible Grand Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Accessible Grand Room

  • Sleeps 2

View all photos for Grand Deluxe King Room With Harbour View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room With Harbour View

  • Sleeps 2

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

  • Sleeps 2

View all photos for Grand Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 3

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

9.4 out of 10
Exceptional
(87 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room

Grand Harbour View King Room

9.8 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

9.6 out of 10
Exceptional
(21 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

  • Sleeps 2

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

  • Sleeps 3

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

  • 56 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite

Grand Opulence Suite

  • 116 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Harbour View King Suite

  • Sleeps 2

View all photos for Grand Opulence Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Opulence Suite

  • Sleeps 2

View all photos for Grand King Room With Harbour View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room With Harbour View

  • Sleeps 2

View all photos for Grand Deluxe King Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Suite

  • Sleeps 2

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About the area

Auckland

City center stay.With a stay at this Auckland Central Business District hotel, you'll be steps from SkyCity Casino and Sky Tower. University of Auckland and Princes Wharf are also within half a mile (1 km).

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • University of Auckland - 6 min walk - 0.6 km
  • Princes Wharf - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪United Coffee Nation - ‬1 min walk
  • ‪Denny's - ‬2 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪Federal Delicatessen - ‬1 min walk

About this property

The Grand by SkyCity

5-star luxury hotel near Sky Tower
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 312 guestrooms or units
  • 17 levels
  • 11 dining venues
  • 4 bars or lounges
  • Built in 2004
  • Casino
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Horizon by SkyCity
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
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The price is CA $187
CA $218 total
includes taxes & fees
Dec 14 - Dec 15
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1395 out of 1900 reviews
Rating 8 - Good. 315 out of 1900 reviews
Rating 6 - Okay. 112 out of 1900 reviews
Rating 4 - Poor. 45 out of 1900 reviews
Rating 2 - Terrible. 33 out of 1900 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jhana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Aug 2025

10/10 Excellent

EDITH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice place walkable right in a center nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Simarjeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Stayed 2 nights in Aug 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 1 night in Aug 2025

8/10 Good

Andy

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Conveniently located to restaurants shopping etc Checkin was made difficult by girl who didnt quite understand how hold on room payment works. Other than that not a bad spot.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!
Stayed 2 nights in Aug 2025

8/10 Good

Donalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Si

Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Greet staff and beautiful facilities. A really great city experience!!
Stayed 1 night in Aug 2025

4/10 Poor

Cian

Liked: Cleanliness
Disliked: Staff & service
The attitude from the grand staff has been increasingly disappointing. As a returning customer and a regular, I’m disappointed each time that details of my booking have been declined. Also- my partner was denied entry to my room even though I specifically told them to valet park my car and to have a key ready for him. He had to call me while I was in the middle of a conference and I had to step out and remind the staff that we both had access to the room. We were charged incorrectly for breakfast, and had to have it all removed from the bill. It was… very frustrating to say the least. I’ve complained before and received an apology by the manager but it’s all lip service at this point- I need to see a change in behaviour. I am a regular but I’m not sure I’ll be back to be honest. Service is important to me and the service at the grand is below average.
Stayed 1 night in Aug 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 1 night in Aug 2025

10/10 Excellent

Dylan

Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 5 nights in Aug 2025

8/10 Good

Peter, Waihi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ratri

Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Fast check in and friendly staff. Clean and comfortable room
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean
Stayed 4 nights in Aug 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you understand the parking deal for this hotel. You can save considerably if you park your car up for the duration and not do multiple entries and exits.
Stayed 3 nights in Apr 2025

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Very Friendly staff. A nice and clean hotel that’s well maintained . Central to everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Jul 2025

10/10 Excellent

Sok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff members. The amenities was also great!
Stayed 1 night in Aug 2025