Note fondée sur 570 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 mars 2024
par un voyageur
Publié le 21 mars 2024
Even for the short while we stayed, it was a very wonderful experience would do it again
Commentaires de Gestion de l’hôtel
25 mars 2024 par General Manager, Gestion de l’hôtel
Dear Gerika, Thank you for staying at Baymont Inn & Suites Augusta West Hotel. Hosting you was a pleasure and we're so happy you appreciated our clean accommodations and friendly atmosphere. Our staff is always there to help you in any way possible. Thank you again for your feedback. We hope to see you soon.
par un voyageur de LOS ANGELES
Publié le 14 mars 2024
I liked the newly rennovated room.
Commentaires de Gestion de l’hôtel
18 mars 2024 par General Manager, Gestion de l’hôtel
Dear guest,Thank you so much for choosing Baymont Inn & Suites Augusta West Hotel. We are thrilled to learn you had a wonderful stay, and we are proud to have earned your five-star review. We're glad our newly renovated rooms left an impact on you. We hope you'll consider joining us again on your next trip to Augusta; it was a genuine pleasure hosting you.
par un voyageur
Publié le 7 mars 2024 sur Expedia
par un voyageur
Horrible ac unit
Publié le 6 mars 2024 sur HotelsThe ac unit sounded like it was gonna jump out the wall in room 316
Commentaires de Gestion de l’hôtel
9 mars 2024 par General Manager, Gestion de l’hôtel
Dear Guest, We are pleased to have had the opportunity to host you, although we are disappointed that we fell short of providing the positive experience you deserve. Your feedback regarding ambient noise will be internally discussed with the respective teams to seek improvements and enhance the overall guest experience. Thank you sincerely for sharing your feedback; we truly value your input.
par un voyageur
Publié le 3 mars 2024 sur Hotels
par un voyageur
Disappointed
Publié le 3 mars 2024 sur HotelsI loved this hotel and enjoyed my stay here, except that I felt I had to cut my stay short. All of the staff was friendly and amazing except for management. The breakfast manager was unfriendly. And at the front desk, when I went to extend my stay from 6 days to 8, I was informed that this is not an extended stay hotel, but they supposed 2 extra days would be alright. I was left wondering whether or not the golf fans would be treated similarly when they are trying to stay for the entire tournament next month. Somehow, I doubt it.
Commentaires de Gestion de l’hôtel
6 mars 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your experience. While we're happy you loved our hotel, we are disappointed you witnessed inconsistencies in our service. While we are always glad to have guests stay with us a little longer than planned, our ability to accommodate is based on availability at that time. We apologize for the response you received when requesting an extension, and we assure you that this will not happen again. Please come back to see us when you return to the area. We would love to make this up to you.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
it was a nice hotel easy access to the interstate and very pleasant
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear guest,It was a pleasure hosting you at Baymont Inn & Suites Augusta West Hotel! We're glad our location was convenient for your trip and that your overall stay was pleasant. The next time you're in the area, please come see us again.
par un voyageur
Publié le 28 févr. 2024 sur Hotels
par un voyageur
Publié le 27 févr. 2024 sur Expedia
