Note fondée sur 503 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mai 2024
The bed was uncomfortable as heck lumpy and hard. Other than that I loved my room and the hotel very clean staff I interacted with very polite.
Commentaires de Gestion de l’hôtel
31 mai 2024 par Kristina , Gestion de l’hôtel
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your room, found the hotel very clean, and appreciated the polite staff. However, we're sorry to learn that the bed was uncomfortable. We take guest comfort seriously and will look into this issue immediately. We appreciate your feedback and hope to have the opportunity to provide you with a more comfortable stay in the future.
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Kristina , Gestion de l’hôtel
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an enjoyable stay at our hotel.We take great pride in providing a memorable and relaxing experience for all our guests, and we are delighted to hear that we succeeded during your stay.We hope to have the pleasure of welcoming you back on your next visit to Georgetown.
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Kristina , Gestion de l’hôtel
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that your stay exceeded your expectations.We strive to create memorable experiences for each guest, and it's rewarding to hear that we hit the mark during your visit.We can't wait to welcome you back for another wonderful stay.
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Kristina , Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations, and we deeply regret any inconvenience or discomfort this may have caused.Your satisfaction is incredibly important to us, and we would welcome the chance to regain your trust.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Smell so bad,carpet so dirty, my socks get so dark with probably dirt on the floor
Commentaires de Gestion de l’hôtel
4 mars 2024 par Kristina , Gestion de l’hôtel
We are extremely sorry to hear about your recent experience at our hotel. Please accept our sincerest apologies for the numerous issues you encountered during your stay. Your feedback is deeply concerning to us, as providing a comfortable and enjoyable experience for our guests is our top priority.We are truly disappointed to hear about the cleanliness issues you mentioned. This is certainly not the standard of service we aim to deliver, and we are looking into this matter to ensure immediate improvements are made.Once again, we sincerely apologize for the shortcomings you experienced. We hope to have the chance to welcome you back for a much-improved stay.
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Kristina , Gestion de l’hôtel
Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you had an excellent experience during your stay at our hotel.It brings us immense joy to know that our dedicated team members, comfortable accommodations, and amenities all contributed to making your visit exceptional. We look forward to welcoming you back on your next visit
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Kristina , Gestion de l’hôtel
Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a great experience during your recent visit! We strive to provide a comfortable and welcoming environment for all our guests, and we are thrilled that we were able to meet your expectations.Thank you once again for your positive review and for choosing Candlewood Suites. We look forward to having the pleasure of welcoming you back!
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Kristina , Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are glad to hear that your experience was fair overall.We hope you choose to stay with us again in the future, as we would love the opportunity to exceed your expectations.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Kristina , Gestion de l’hôtel
Thank you for sharing your wonderful review with us! We are thrilled to hear that you had a fantastic experience during your recent stay at Candlewood Suites. Providing a comfortable and enjoyable stay for our guests is our top priority, and we are delighted that we succeeded in making your visit memorable.We can't wait to welcome you back for another wonderful stay!
par un voyageur
Georgetown
Publié le 27 janv. 2024 sur HotelsToo much noise all night. Furniture worn, stained, or ripped.
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Kristina , Gestion de l’hôtel
Thank you for taking the time to share your feedback following your recent stay. We sincerely appreciate your honest review, and we apologize for any inconvenience you experienced during your time with us.We are genuinely sorry to hear about the issues with noise and the condition of the furniture in your room.Ensuring our guests have a comfortable and pleasant stay is our top priority, and it's clear that we fell short in this instance. Rest assured, we are taking immediate steps to rectify the situation and enhance the overall quality of our accommodations.Once again, we apologize for the inconvenience you faced, and we hope to have the chance to welcome you back in the future, providing you with a vastly improved experience.
