Note fondée sur 82 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Austin girls trip
Publié le 4 févr. 2024 sur HotelsComfortable, spacious apartment in a great location.Even though the complex is located on Congress Ave, the apartment complex is peaceful and quiet. Plates, silverware and basic kitchen items are provided. We did have to buy vegetable oil to do some light cooking. Spacious balcony, big bedrooms, sleeper couch. Pool area has a hot tub which we enjoyed. 10/10 recommend
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Excellent location on South Congress, quiet and large appartment with a nice view. Only thing to improve is the check-in process that Sonder requires you to go through - it is buggy and inconvenient.
par un voyageur
Publié le 1 déc. 2023 sur Expedia
Let me preface this by saying I have never left a negative review, ever. However, I booked at Sonder South Congress on purpose - to be within a very close proximity of an early morning business meeting during my stay. Mid-afternoon the day I was checking in for my trip, I was randomly texted and told I’d been moved to the East Austin property, which is not nearly as convenient as South Congress. In fact, I specifically chose South Congress for the convenient parking. East Austin is a nightmare. The unit smelled, the bathroom was barely clean. The silverware drawer would barely open. The upstairs neighbors were extremely loud. The front door of the Residences of Plaza Saltillo was not secure when I arrived - no key code necessary. The complex elevator sounded like nothing I’ve ever heard before, based on the sounds, someone’s going to get stuck in at some point. I was graciously provided a complementary parking pass which was logistically horrible; especially, with the added travel time I had to account for to be on time for my early meeting due to the last minute property change. After I returned the pass to the unit and moved my car, I STILL had to pay $35 just to leave the parking garage. I will likely never stay with Sonder again after this experience.
par un voyageur
Publié le 4 nov. 2023 sur Expedia
There were 17 steep steps to go down in the apartment. We thought "ground floor" would mean no stairs. Husband handicapped & uses a cane. It was a challenge for us. The apartment was very nice, near lots of night life to walk to. Parking garage was great. Everything tech - driven: gates, door, tv & more. Kind of cool!
par un voyageur
Publié le 18 oct. 2023 sur Expedia
Great spot right it the heart of Austin's South Congress District. East walk to all of the clubs, restaurants and shopping. Nicely furnished and comfortable. The only thing we did not like was that Sonder has no on site employees. We got back to our apartment and there was a malfunction on the electronic door lock so we could not get in. We had to rely on a phone call to Sonder to solve our problem. The customer service rep couldn't immediately solve it but called back with a solution for us in 10 or 15 minutes. In the meantime we were waiting in a hallway wondering if we were going to be able to get back into our room.
par un voyageur
Publié le 18 oct. 2023 sur Expedia
Comfortable accommodations right in the heart of the Austin's South Congress district. Quick walk to the Continental Club.
par un voyageur
Publié le 3 oct. 2023 sur Expedia
Location was fantastic . Restaurants, shopping and downtown all walkable. The apartment was spacious & styled very well. Coffee, tea and toiletries provided a nice touch . Beds were extremely firm/uncomfortable and late night street noise was a bit challenging for us . Noise machines and ear plugs were provided. Check in/check out was easy & efficient.
par un voyageur
Publié le 3 oct. 2023 sur Hotels
par un voyageur
Publié le 20 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Sonder, Gestion de l’hôtel
Hi Matthew, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.
par un voyageur de chappaqua
Publié le 17 sept. 2023 sur Expedia
Great location.
