Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2024 sur Hotels
The price is good for being able to walk outside & enjoy the Fells Point Scene. The rooms are nice, not the cleanest but a place to lay your head after a night out. Staff is friendly & helpful. I dont know what a "Full Breakfast" is supposed to be but some donut holes, bagels, & bananas is not what i was expecting. Eggs & sausage wouldve been nice. Honestly not worth the price but worth not getting a dui after a nice night out.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback. I would like to sincerely apologize for failing to meet your expectations on your recent visit. We will be using your feedback to make necessary improvements for our future guests. Thank you again, and we hope to be able to properly host you in the future.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Disappointing
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback. We're sorry we failed to meet your expectations this time around.
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Kelsey J., Gestion de l’hôtel
Dear Renata,Thank you for taking the time to complete our online survey regarding your recent stay at Admiral Fell Inn Baltimore Harbor, Ascend Hotel Collection.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Kelsey JacksonAdmiral Fell Inn Baltimore Harbor, Ascend Hotel Collection
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback, Dawn. We apologize for failing to meet your expectations and hope that you will give us another chance to wow you in the future.
par un voyageur de Newnan
Publié le 9 févr. 2024 sur Expedia
I have stayed here at least a dozen times and have enjoyed it in the past.
This was not a great stay, though. The bath water came out brown. There was no bottled water in my room like there usually is - it’s actually part of the extra $10 a day you pay the hotel.. When I asked the front desk for water she said there’s a 7-Eleven down the street if I wanted to go buy some. A day or two later, I checked with a different person at the front desk about no hot water in the shower. She said to give an hour or so. It did get hot later that night, but my shower this morning was just on the cold side of lukewarm. Invigorating.
I really like the hotel’s location and character, but I think i just completed my last stay.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Kelsey J., Gestion de l’hôtel
Dear Justin,Thank you for taking the time to complete our online survey regarding your recent stay at Admiral Fell Inn Baltimore Harbor, Ascend Hotel Collection.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our General Manager to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.Sincerely,Kelsey JacksonAdmiral Fell Inn Baltimore Harbor, Ascend Hotel Collection
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Marisa, Gestion de l’hôtel
Hello Yama,I'm glad you had a great stay with us and we hope to see you again soon.
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback. We're sorry we failed to meet your expectations. If you would like to discuss your stay with us, please reach out to us at the hotel.
par un voyageur
Publié le 1 févr. 2024 sur Expedia
Sweet little historic hotel in a lovely neighborhood. Will be back next time I'm in Baltimore
Commentaires de Gestion de l’hôtel
2 févr. 2024 par Marisa, Gestion de l’hôtel
Hi Robert,I'm glad to hear you enjoyed your stay with us. Looking forward to welcoming you back soon!
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Very old and dirty
No hot water in room,noisy
Complete dump !
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback. We're sorry we didn't meet your expectations. We are working hard to rectify the issues you experienced.
par un voyageur
Publié le 30 janv. 2024
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback Amy. We hope to see you again soon.
