Ratings based on 42 Guest Reviews
Hear it directly from our travellers
2.2 Room cleanliness
2.8 Service & staff
2.6 Room comfort
2.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 13, 2022 on Hotels
Booked my stay on line and when I check in but the rooms was booked. The guy at the desk didn’t even offer the resided got my room
Comment from Hotel Management
Feb. 15, 2022 by Brian, Hotel Management
Hi Yvonne, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Brian
by A traveller
Posted Dec. 27, 2021 on Expedia
I need a refund!! Wasnt even able to stay at this property because when i got there they say they arent the hotel taking online reservations
Comment from Hotel Management
Dec. 28, 2021 by John, Hotel Management
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, John
by A traveller
Posted Nov. 5, 2021 on Expedia
They double booked my room so therefore I didn’t get to stay and the customer service has been no help with getting me my refund.
Comment from Hotel Management
Nov. 6, 2021 by Ammy, Hotel Management
We are sorry to know this, Sebastian! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.
by A traveller
Disappointed
Posted Oct. 19, 2021 on HotelsThe front entrance was locked and no one to be found.
There was a phone number on the door to call but it went to a voice mail with no options to talk to a person. Had to ask other visitors where the managers office room was.
The room was horrible and in desperate need of up grading. No hot water, No coffee pot but had coffee, No batteries for the TV remote.
You get what you pay for here but even that rate is too high.
Comment from Hotel Management
Oct. 20, 2021 by Cheshta, Hotel Management
Sorry for the trouble you faced. We have duly noted your feedback and ensure you an amazing stay with proper facilities next time. Have a nice day ahead. Regards, Ivy
by A traveller
DONT STAY HERE!
Posted Oct. 13, 2021 on HotelsFront door was locked and had a note on the front door to call a number. Called the number MULITIPLE TIMES and no answer. Still had to pay cause there was “NO CANCELLATION”
Comment from Hotel Management
Oct. 14, 2021 by Jane, Hotel Management
Hi, Joshua! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Jane!
by A traveller
Posted Oct. 11, 2021 on Hotels
Comment from Hotel Management
Oct. 12, 2021 by Cheshta, Hotel Management
Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy
by A traveller
Posted Aug. 2, 2021 on Expedia
no hot water
Comment from Hotel Management
Aug. 3, 2021 by Noah, Hotel Management
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.
by A traveller
Posted Aug. 1, 2021 on Expedia
It was nice
Comment from Hotel Management
Aug. 2, 2021 by Cheshta, Hotel Management
Thank you for your appreciation. We hope to give you a consistent service every time. Regards, Ivy
by A traveller
Posted Jul. 29, 2021 on Hotels
Comment from Hotel Management
Sep. 17, 2021 by Cheshta, Hotel Management
Thanks for the positive rating, Kylie! Hope to welcome you again soon. Regards, Ivy
by A traveller
Posted Jul. 10, 2021 on Hotels
