Note fondée sur 10 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
100 % des clients le recommandent
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

New Years Eve Ski Trip

Publié le 1 janv. 2023 sur HomeAway
The property was located 1.5 miles from the Village. Easy check in process. Property is in a quiet area. The property had a few broken items one of which we were informed on our way up to the property. It was missing the keys to the hot tub so we had no access. The balcony could use a little organizing/sweeping to be utilized a little better. Overall the description of what is available and what is needed is completely accurate. Thanks for our stay we had a great New Year!
4 sur 5
par un voyageur

Nice remodel

Publié le 7 juill. 2022 sur HomeAway
Older property with nice upgrades. Hot tub was perfect in the evening. Good location. No towels for the pool/lake and no hair dryer.
4 sur 5
par un voyageur

Easy to work with, needs to be updated, nice neighborhood

Publié le 17 juin 2022 sur HomeAway
Property manager was easy to work with. We had a problem with the shower and they got someone out to fix it quickly. But if the house had some updates done the problem most likely never would have been a problem at all.
Commentaires de Gestion de l’hôtel
24 sept. 2022 par VrboOwner, Gestion de l’hôtel
Hello Gabriela, Thank you for taking the time to leave us a review. We are happy to know that our team was able to assist you quickly during your stay. Kind Regards Destination Big Bear
5 sur 5
par un voyageur

Nice

Publié le 21 mars 2022 sur HomeAway
Place needs more appliances…
Commentaires de Gestion de l’hôtel
2 juill. 2022 par VrboOwner, Gestion de l’hôtel
Thank you for choosing Destination Big Bear Emma, and for taking the time to write a review. We're glad you enjoyed your stay, and we appreciate your feedback. We'll pass along your suggestions to our team. Thank you again for choosing Destination Big Bear!
5 sur 5
par un voyageur

Excellent!!!

Publié le 26 janv. 2022 sur HomeAway
It was a wonderful experience, our stay in the condo was so cozy that we experienced and felt like home . 👍
Commentaires de Gestion de l’hôtel
6 févr. 2022 par VrboOwner, Gestion de l’hôtel
Hi Carlos, thanks for taking the time to review your stay at our property. We are so glad you felt like home and that we were able to provide a cozy experience! We hope to see you soon! Regards, Destination Big Bear
2 sur 5
par un voyageur

Not clean and full of bugs

Publié le 26 avr. 2021 sur HomeAway
Although there were three adults staying at the property, which had one room for each, an entire bedroom and bathroom were unusable due to ants and spiders all over the bed and sink. We had to buy Raid to spray the affected areas, including kitchen, downstairs bathroom and closets. On top of that, we found old chips under the coffee table so the property was clearly not thoroughly cleaned between stays.
Commentaires de Gestion de l’hôtel
30 avr. 2021 par VrboOwner, Gestion de l’hôtel
Hello Fariha, Thank you for taking the time to leave us a review and give us feedback on the home as well as your stay at Big Bear. Unfortunately, it is ant season and we are experiencing sightings in some of our homes. We appreciate you notifying us of this issue and will do our best to control and prevent them. Sadly this is what we see in living in the mountain. We can and will address the issue once notified to us, Unfortunately you didn’t report to us related to improper cleaning in the home as we are having a cleaning staff who goes to the property and fixes the issue. Inconvenience Highly Regretted, Destination Big Bear
5 sur 5
par un voyageur de Riverside, California

Nice Updated Condo

Publié le 18 août 2020 sur HomeAway
WE have stayed in this condo complex in the past, but this unit has been updated and was much nicer than our previous stays. We were originally scheduled for April. but Covid got n the way. Destination Big Bear worked with us to reschedule our weekend.
Commentaires de Gestion de l’hôtel
18 août 2020 par VrboOwner, Gestion de l’hôtel
Hello John, Thank you for taking the time to write us a review. We are so happy to hear that this property Bayshore Condo was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Come back again, Destination Big Bear
5 sur 5
par un voyageur

Quarantine getaway

Publié le 1 juin 2020 sur HomeAway
Very nice property. Don’t use yahoo to book or call PM to get the details on your reservation. We enjoyed our stay Thank You :)
Commentaires de Gestion de l’hôtel
19 juin 2020 par VrboOwner, Gestion de l’hôtel
Thank you for your review! We hope to host you again in the future
3 sur 5
par un voyageur

Property is great, but...

Publié le 24 juin 2019 sur HomeAway
So the property itself is very nice and updated. It would be nice if there was another couch or loveseat in the living room, there’s not quite enough seating for six when lounging. Lights in the upstairs guest bedroom don’t work. I couldn’t find the pool key, and didn’t hear back from the property management company in time to get to use the pool. Ok that note the property management company was pretty slow to respond to everything, and not really organized. While I like the home, I don’t think we’ll come back and that’s mostly due to Problems with management.
Commentaires de Gestion de l’hôtel
6 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you for your review and feedback. We have taken your responses up with management. We apologize if you were less than satisfied with communication with the management.
4 sur 5
par un voyageur

Nice Condo

Publié le 8 mai 2019 sur HomeAway
Up to date Condo, renovated
Commentaires de Gestion de l’hôtel
6 mars 2020 par VrboOwner, Gestion de l’hôtel
Hello Alex, Thank you for taking the time to leave us a kind review! Best Regards, Destination Big Bear
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