Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not bad - BRING YOUR TOILETRIES
Publié le 6 févr. 2024 sur HomeAwayThe layout is kind of weird, in order to access the game room and the downstairs area you have to go through the master bathroom, and if someone is using the bathroom you cannot go downstairs unless you go outside the house and walk around it.
NO TOILETTERIES or hair drier, this was a first for us. We have stayed in many properties but never had one without basic toiletries such as soap, shampoo, or conditioner.
This was my first time at Big Bear, so to me, it felt like the house was outside of the main town area which is not bad, BUT if you have a second vehicle, you have to park it at the main office in town, which is about a 10-minute drive. My recommendation is that if you stay at this place, make sure your whole party fits in one vehicle for convenience (this is not a con since it is the city's policy and not management's rule). Other than that, it served its purpose for the weekend : )
par un voyageur
Holiday getaway
Publié le 9 janv. 2024 sur HomeAwayProperty was very nice.
par un voyageur de Lakewood, California
Best Location!
Publié le 8 août 2023 sur HomeAwayThis property was situated in the perfect location, a short walk to the lake at Boulder Bay. The deck was high up with a beautiful view of the lake and mountain side. The inside had a nice breeze flowing through it and was very cozy. We will definitely look forward to returning hopefully soon!
par un voyageur
Birthday getaway
Publié le 25 juill. 2023 sur HomeAwayThe place was nice and clean but we couldn’t take a shower first night because there was no shampoo, conditioner or soap in any of the bathrooms.There was no coffee so we could at least make a a cup of coffee in the morning.We travel a lot and stayed in many different air b&b’s over the years and never been in any place where didn’t provide us with this basic stuff ☹️
par un voyageur
Publié le 29 juin 2023 sur Expedia
par un voyageur
Publié le 18 avr. 2023 sur Expedia
Older style cabin - everything we great. Worked well for our family of five.
par un voyageur
Not as expected
Publié le 2 janv. 2023 sur HomeAwayOverall our family had a pleasant time at this house. The house had everything we needed, plenty of games, dishes, utensils, towels, etc., location was not as expected and parking was extremely difficult even with just one vehicle. House was clean, layout was strange. Overall the house was fine and we had a good time, but we would probably not stay here again.
par un voyageur
Ugh
Publié le 28 août 2022 sur HomeAwaySo many things were bad. Just gonna list…
Parking was horrible…1 car spot.
Jacuzzi was super dirty AND jets did not work at all. At least it was hot.
Gate at top was useless. Did not latch or open all the way.
Pots and pans were old and broken. No Teflon left on any.
Shade was locked in the up position. No way to bring it down. Sunset fried thru the livingroom and no way to watch tv with the glare.
The owners need to put some money back into this house. Not worth half of what we paid to rent it.
Commentaires de Gestion de l’hôtel
12 sept. 2022 par VrboOwner, Gestion de l’hôtel
Hello Linda, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. We try to stay as transparent as we can within our descriptions of the property and the listing on our website, which includes the amount of parking each property is able to accommodate. We apologize that the spa was not working. This is an amenity that we can not always guarantee working with the amount of traffic it receives from renters before yourself. Unfortunately if not notified to us during the stay, we can not address this and get a vendor to the property. It is our goal here at Destination Big Bear to make your stay as best as possible. As for the amenities that each house provides for the kitchen, if you had reported any of the issues you had with the cookware we would have gladly tried to resolve that for you during your stay. We apologize again that you felt like the description were misleading. We will definitely clarify misleading information in the description and fix it for future guests. Warm regards, Destination Big Bear
par un voyageur
Was ok- good location
Publié le 14 juin 2021 sur HomeAwayThe property was a good location, but there needs to be some updates. The hot tub was dirty and water levels were low, so the water was not high enough to go through the filters. There were also a lot of ants when we got there and mouse droppings. The property served its purpose, but there were some cleanliness issues.
Commentaires de Gestion de l’hôtel
19 mai 2022 par VrboOwner, Gestion de l’hôtel
Thank you for your review Steven, I'm sorry to hear about the cleanliness issues. We don't show that you reached out to us during your stay regarding these issues that could have been solved by us prior to this review. Unfortunately, it is ant seasons and we are experiencing sightings in some of our homes. We appreciate you notifying us of this issue and will do our best to control and prevent them. Sadly this is what we see in living in the mountain. We hope that this didn't spoil your stay too much and we hope to see you again soon!
par un voyageur
Big bear getaway with family
Publié le 15 avr. 2021 sur HomeAwayHome had everything we needed. close to hiking and was a relaxing spot. Kids loved the games.
Commentaires de Gestion de l’hôtel
16 avr. 2021 par VrboOwner, Gestion de l’hôtel
Hello, Anne Thank you for taking the time to write us a review. We are happy to hear that this cabin Mary's Lake Cabin was able to fulfill your needs and having fun with your loved ones is a wonderful moment. We hope next time you will have great joy with us. Hope to see you again very soon. Destination Big Bear
