Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Adeline
Publié le 23 juill. 2017 sur Hotels
par bastien de France, Paris
Excellent rapport qualité/prix
Publié le 3 sept. 2015 sur HotelsUn hôtel qui possède un excellent rapport qualité/prix. Si vous devez vous arrêter à big Rapids, je vous le conseille.
par un voyageur de CHEBOYGAN
Publié le 25 avr. 2024
Commentaires de Gestion de l’hôtel
28 avr. 2024 par Manager, Gestion de l’hôtel
Hello samuel,We're delighted to hear that you had a pleasant experience at our hotel. It was a pleasure hosting you, and we hope to welcome you back in the future for another enjoyable stay!
par un voyageur
Great staff
Publié le 18 mars 2024 sur HotelsWe chose a room that was smaller and less $$$. This wing of the hotel was older and was in need of some improvements. There was a gap between the entry door and the floor. We just but a bath towel in the gap, no more breeze blowing in. The cabinet that covered the mini fridge was in bad shape also. We've been here many times in the past 6 years and the rooms are always clean and stocked. The staff are always friendly and helpful. Breakfast buffet was almost worth eating.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Manager, Gestion de l’hôtel
Hello Paul, We appreciate your detailed feedback on your recent stay with us. We're glad to hear you found our staff friendly and helpful, and the room clean. Your comments on the room condition have been noted for future improvements. We hope to welcome you back on your next visit for an even better experience.
par un voyageur
Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Manager, Gestion de l’hôtel
Hello Michelle,We're thrilled to hear you had such a wonderful experience during your stay with us! If you ever find yourself in the area again, we'd love to welcome you back for another fantastic stay.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Manager, Gestion de l’hôtel
Hello Michelle, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us with any feedback from your experience so we can ensure a better stay next time.
par un voyageur
Publié le 11 mars 2024 sur Expedia
No elevator
Commentaires de Gestion de l’hôtel
13 mars 2024 par Manager, Gestion de l’hôtel
Hello Tara, We apologize for any inconvenience the lack of an elevator may have caused during your stay. We appreciate all feedback and will share your comments with our team for future improvements. If you have any further concerns, please feel free to contact our management for assistance. Thank you for choosing our hotel for your recent visit.
par un voyageur
Publié le 11 mars 2024 sur Expedia
All staff members seemed very friendly. Had a minor problem with the television in our room they replaced it very quickly. Was able to park my car right outside the hotel room door loading and unloading was very convenient overall very happy with my stay.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Darren,We appreciate your kind words about our friendly staff and efficient service. We are pleased that we could promptly assist you with the television concern. It's great to hear that you found the parking convenient and had an enjoyable stay.
par un voyageur
Publié le 2 mars 2024
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Anthony,We are thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Tommy, We're sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have so that we can address them accordingly. Your comfort and satisfaction are important to us.
