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Macdonald Burlington Hotel

4.0 star property
4-star hotel near Utilita Arena Birmingham

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Photo gallery for Macdonald Burlington Hotel

Front of property - evening/night
Breakfast, lunch, dinner served; local cuisine
Interior entrance
Property entrance
Suite, 1 Double Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Place, Bullring & Grand Central
    ‪5 min walk‬
  • Place, The Mailbox
    ‪6 min walk‬
  • Place, Broad Street
    ‪9 min walk‬
  • Airport, Birmingham (BHX)
    ‪27 min drive‬

Room options

Single Room

  • Sleeps 1

Suite

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(36 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

View all photos for Super Deluxe Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Super Deluxe Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

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Exterior

Hampton by Hilton Birmingham Broad Street

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  • Breakfast included
  • Free WiFi
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4.2 out of 5, Very good, 2,489 reviews
The price is CA $83
CA $100 total
includes taxes & fees
Apr 9 - Apr 10
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About the area

Birmingham

Central Birmingham getaway .Within a 15-minute walk of this Birmingham City Centre hotel, you'll find Bullring & Grand Central and Broad Street. Shopping District and Victoria Square are also within half a mile (1 km).

What's nearby

  • Victoria Square - 2 min walk - 0.2 km
  • Bullring & Grand Central - 5 min walk - 0.4 km
  • The Mailbox - 6 min walk - 0.5 km
  • Broad Street - 9 min walk - 0.8 km
  • International Convention Centre - 10 min walk - 0.9 km

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The Briar Rose - ‬2 min walk
  • ‪Bella Italia - ‬1 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Bacchus Bar - ‬1 min walk

About this property

Macdonald Burlington Hotel

4-star hotel near Utilita Arena Birmingham
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 15 meeting rooms.

WiFi is free in public spaces. The business-friendly Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

  • 112 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Built in 1872
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, 1,006 reviews
The price is CA $100
CA $120 total
includes taxes & fees
Apr 9 - Apr 10
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Frequently asked questions

How close is Macdonald Burlington Hotel to the airport?

Macdonald Burlington Hotel is 15.5 mi (19-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

How much does it cost to stay at Macdonald Burlington Hotel?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Macdonald Burlington Hotel on Apr 7, 2026 start from CA $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Macdonald Burlington Hotel have an airport shuttle?

Airport shuttle services are not available at Macdonald Burlington Hotel.

Does Macdonald Burlington Hotel offer free breakfast?

Free breakfast isn’t provided at Macdonald Burlington Hotel, but full breakfast is offered for a fee of GBP 24 per person. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Macdonald Burlington Hotel?

No, there is no casino at this hotel.

What time is check-in at Macdonald Burlington Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Macdonald Burlington Hotel?

Free parking is not available at this hotel.

Does Macdonald Burlington Hotel have a pool?

Macdonald Burlington Hotel does not have a pool.

Does Macdonald Burlington Hotel have a restaurant?

Macdonald Burlington Hotel is home to Scottish Steak House, which features local cuisine.

Does Macdonald Burlington Hotel have a spa?

There are no spa services available at this hotel.

How close is Macdonald Burlington Hotel to downtown Birmingham?

Macdonald Burlington Hotel is 0.2 mi away from Birmingham.

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

2/10 Terrible

Natasha

Disliked: Staff & service, amenities
Check in was slow, the room is absolutely freezing, the bathroom is too cold to shower in! The bed is uncomfortable! Wouldn’t return
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Clean and spacious room as was upgraded to suite.staff friendly and beds very comfy.nice and quaint hotel.would defo sty again
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing and staff couldn't be more helpful. Its an old hotel so can be a bit chilly but beds were comfy and cozy
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great service from the front reception Mini and the breakfast staff. Room was lovely although the bed was too soft for us. Toiletries good quality Would definitely go back due to location as well as a lovely hotel
Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL, DARTMOUTH

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Burlington is unique in that it adjoins the Railway Station and also fronts New Street the main shopping street. Built by The Midland Railway and containing the original beautiful Architecture. The bedrooms are large, the breakfast excellent and the staff perfect. We organised an event here via Ella and we booked 6 bedrooms. The most convenient location in Birmingham. Absolutely recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Blane

Liked: Cleanliness, staff & service, amenities
Our overall experience was great so nothing in particular that we'd single out.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anton

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely hotel in a lovely location. Adam and Lyndsey were so so helpful, I dont think Ive met a better reception anywhere else, this is customer service with a smile which is rare now. Rooms are big and spacious, lovely warm and cosy, just a great trip and stay all round.
Stayed 1 night in Dec 2025

10/10 Excellent

Blane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t avail of breakfast in the hotel
Stayed 1 night in Dec 2025

6/10 Okay

Deborah

Business traveller
Liked: Staff & service, amenities
The toilet did not flush properly The shower was to cold There was no milk to make a drink The room was okay staff were lovely just think attention to detail in room's are required especially when you pay over £200 to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

8/10 Good

Philippa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

2/10 Terrible

Neil

Stayed 1 night in Dec 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Excellent breakfast
Stayed 3 nights in Dec 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very welcoming and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

6/10 Okay

Charlie

Stayed 1 night in Nov 2025

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On arrival at the hotel, we were greeted with very polite and friendly staff. The lobby and shared spaces were very clean and tidy, and very welcome after a long day of travelling. Upon entering the room, we found there was only one set of towels for two of us, which was quickly resolved by the front desk. Our stay was quiet, comfortable and very relaxing.
Stayed 2 nights in Nov 2025

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Have stayed here many times in the past due to the great location, quirkiness, design and history of the hotel. All previous stays were great. This one, not so much. Heating wasn’t working in the room and the shower dripped constantly waking us up. McDonald Hotels need to get back to the standard they had before.
Stayed 1 night in Nov 2025

10/10 Excellent

Killian

Stayed 1 night in Nov 2025