Note fondée sur 459 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel
Publié le 25 janv. 2024 sur HotelsWe arrived on the Fri could not get in,phoned no answer, then someone let us in, then the room was freezing was told boiler wasn't working,, lady said she would give us another heating, that we didn't receive, there wasn't a radiator in room, it was windy and curtains were moving because of window, we stayed 3 night, not once was it cleaned or new towels, or top up for tea. Coffee etc, so I went and bought my own, when leaving the hotel again no one was there, and there was rubbish lying about for the Sunday night, it made my weekend horrible
par un voyageur
Publié le 22 janv. 2024 sur Expedia
par un voyageur
Arncliff Hotel, Blackpool-one to miss
Publié le 22 janv. 2024 sur HotelsI have being going to Blackpool to visit the Winter gardens for more than 25 years. and this was the worst hotel experience. The price charged was verging on criminal. The room was basic and cold although the portable electric heater proved adequate. The plumbing system needs an overhaul. It was a big disappointment to be notified a few days before that there would only be a continental breakfast available. this was very limited and a big joke among other customer. There was a 2 slice toaster which took around 3 minutes to operate. At one stage around 6/7 people were waiting to use it.
I will never book with Hotel.com again and intent to post a warning on Social Media in the run up to the 2025 Show of the Year.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
This is the second hotel we've booked in blackpool that is supposed to have parking and once we've got there the parking is away from the property which with two young children makes it a nightmare getting from the car to the hotel. The hotel is supposed to be wheelchair accessible and as much as we didn't have a wheelchair we did have a pushchair which was to carry up and down the steps into the hotel and the flights of stairs to our room. Despite putting the ages of our children in we were on the second floor which for me is just unbelievable. Left the hotel this morning to slippery conditions out the front so my partner ended up falling down every step no one came to see if she was okay or anything absolute hazzard. The door in the shower wasn't attached at the bottom so we were unable to use that. We switched the kettle on to make our youngest daughter a bottle it tripped the switch and knocked the tv off went to reception to tell staff about it only to be made out that we'd over loaded the socket with chargers when we hadn't plugged anything in or touched the socket. The double bed was ripped all along the bottom of it, the bathroom is very dated, the view was horrendous. The couple next door to us were arguing right from around 9.30pm until at least 1am no one came to tell them to be quiet or anything. Breakfast was a shambles no hot food and what cold food there was was shameful frozen fruit with yoghurt which i nearly broke my teeth on as was still frozen. Never again
par un voyageur
Freezing
Publié le 5 janv. 2024 sur HotelsThe bedrooms and landings were freezing no heating on , they offered me a little heater that was not much use the bedding was ice cold . i ended up in a amall double whuch was a litter warmer with askung for extra duvets x i would have mived hotels but it was absolutely throwing it down n freezing outside.
par un voyageur
Publié le 3 janv. 2024 sur Expedia
Had a pleasant stay with my two children 2 and 5. The hotel was £35 for a quadruple room which was fantastic value. The hotel is basic but clean and perfect for a base. The bar was closed but they opened it so we could have a drink. Staff were lovely. Missed breakfast by 5 minutes (thought we would’ve had a bit of grace with smaller children but evidently not) looked a good selection of continental. Close walk to the tower and shopping centres. Overall a good stay.
par un voyageur
Avoid
Publié le 2 janv. 2024 sur HotelsSmall heater in a large room, single glazed windows with condensation dripping , cold and damp. Wouldn’t go there again , poor standard for £89 for one night
par un voyageur
Publié le 2 janv. 2024 sur Hotels
par un voyageur
Publié le 1 janv. 2024 sur Hotels
par un voyageur
Publié le 5 déc. 2023 sur Expedia
Overall the hotel seemed ok however disappointed the room had no central heating just a plug in small heater which took ages to heat room size. December weather very cold so warm room would have been good. Bed was quite comfy apart from the noisy springs and needed an extra blanket as cold through the night. Bathroom freezing as no heat there. Single glazed huge bay window with condensation which caused mould under the wallpaper. Continental breakfast ok but wasnt kept stocked. Had to keep knocking on door and asking for more. 4 members of staff in kitchen not doing much and tables were left for ages uncleared. Lift and wifi out of order. Tv reception poor.
