Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 déc. 2016 sur Hotels
par un voyageur de dover
Publié le 19 avr. 2024
Commentaires de Gestion de l’hôtel
15 mai 2024 par Chetola Resort Management, Gestion de l’hôtel
Dominic,Thank you so much for your great review! We're so happy you enjoyed your stay with us here at Chetola Resort! We'd love to welcome you back for another wonderful stay again in the future!
par un voyageur
Publié le 11 mars 2024
The staff were the best in the world.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Chetola Management, Gestion de l’hôtel
We're thrilled to hear that you had such a positive experience with our staff at Chetola Resort! Providing excellent service is our top priority, and we're delighted that our team went above and beyond to make your stay memorable. Thank you for your kind words, and we hope to have the pleasure of welcoming you back to Chetola Resort again soon. If there's anything else we can assist you with, please don't hesitate to let us know.
par un voyageur
Publié le 6 mars 2024 sur Expedia
I like how close it is to the town. Great places to eat and shop.
I did not like the resort fee that was added when I checked in. On the booking through expedia it stated all taxes and FEES included.
The resort did credit me for the fee.
I will defintely book there again.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Chetola Management, Gestion de l’hôtel
Thank you for sharing your experience with us. We're glad to hear that you enjoyed the proximity of our resort to the town and the amenities it offers. We apologize for any confusion regarding the resort fee and appreciate your understanding. We strive to be transparent about all charges associated with your stay, and we're glad we were able to address this issue and credit you accordingly. We look forward to welcoming you back for another enjoyable stay in the future. If you have any further concerns or questions, please feel free to reach out to us directly. Thank you for choosing Chetola Resort, and we look forward to your next visit!
par un voyageur
Publié le 25 févr. 2024 sur Hotels
What a great experience! Great staff, room, pool and made even better by the snow!
Commentaires de Gestion de l’hôtel
4 mars 2024 par Chetola Management, Gestion de l’hôtel
Thank you for sharing your wonderful experience at Chetola Resort! We're delighted to hear that you had a great time and that our staff, accommodations, and amenities exceeded your expectations. It sounds like the snowy weather added an extra touch of magic to your stay. We hope to welcome you back for another memorable visit in the future!
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
4 mars 2024 par Chetola Management, Gestion de l’hôtel
Thank you for your review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your feedback is greatly appreciated, and we hope to welcome you back again soon for another 5-star experience at Chetola Resort!
par un voyageur
Publié le 15 févr. 2024 sur Expedia
First rate lodge, probably the cleanest room I’ve ever stayed in, the staff was great and made us feel very welcome, breakfast in the Timberlake restaurant was very good as was the service. We look forward to our next stay at Chetola!
Commentaires de Gestion de l’hôtel
4 mars 2024 par Chetola Management, Gestion de l’hôtel
Thank you for your fantastic review of Chetola Resort! We're thrilled to hear that you had a first-rate experience during your stay. It's wonderful to know that you found your room exceptionally clean, enjoyed the delicious breakfast at Timberlake restaurant, and received excellent service from our staff. We can't wait to welcome you back for another memorable stay. See you soon!
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Love Chetola and so close to Downtown Blowing Rock. This is one of our favorite get aways!
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Chetola Management, Gestion de l’hôtel
We're delighted to hear that you love Chetola Resort and that it's one of your favorite getaways! Being so close to Downtown Blowing Rock definitely adds to the charm and convenience of our location. Thank you for your kind words, and we look forward to welcoming you back for many more wonderful stays in the future!
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Chetola Management, Gestion de l’hôtel
Thank you for your review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your feedback is greatly appreciated, and we hope to welcome you back again soon for another 10 out of 10 experience at Chetola Resort!
par un voyageur
Publié le 10 févr. 2024 sur Expedia
Our room was ok, but looked dated. It also had a connecting door to the room beside us, and you could hear every word the people next to us said. The hair dryer was sparking and didn’t work well. Not what I expected for the price
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Chetola Management, Gestion de l’hôtel
We're sorry to hear about the issues you encountered during your stay. Your feedback is invaluable to us as we continuously strive to improve our guests' experiences. We apologize for any inconvenience caused by the dated appearance of your room and the noise from the connecting door. Additionally, we regret that the hair dryer did not meet your expectations. Please know that we take these concerns seriously and will address them promptly to ensure a more comfortable and enjoyable stay for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more satisfying experience.
