Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 avr. 2024
Its an alright property
Commentaires de Gestion de l’hôtel
5 juin 2024 par Rachel M, GM, Gestion de l’hôtel
Thank you for your feedback. We appreciate your honest assessment. If there's anything specific you think we could improve upon to make your experience even better, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable stay.
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 mars 2024 par Rachel, GM, Gestion de l’hôtel
Thank you for rating your stay!
par un voyageur
Publié le 12 mars 2024 sur Expedia
It was amazingly quiet being so close to the freeway! Shower problem was taken care of promptly. The staff was willing to be sure we were comfortable and welcome. Although we didn't bring ourdog, we now know we can.Thank you for a pleasant stay.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Rachel Mowrey, GM, Gestion de l’hôtel
We're thrilled to hear that you enjoyed a peaceful stay despite our proximity to the freeway. It's great to know that any issues with the shower were promptly resolved and that our staff ensured your comfort and satisfaction. We're also happy to hear that you now know you can bring your dog in the future. Thank you for choosing us, and we look forward to welcoming you back for another pleasant stay, with or without your furry friend!
par un voyageur
Publié le 12 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2024 par Rachel, GM, Gestion de l’hôtel
Thank you for rating your stay! Hope to see you again when your travels bring you back this way.
par un voyageur
Not as clean as expected!
Publié le 11 mars 2024 sur HotelsBed was comfortable, floor was not vacuumed very well. The upholstered chair had a big stain on it as well it looked as though it hadn't had a good cleaning in quite some time. Other than that everything else was satisfactory.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Rachel Mowrey, GM, Gestion de l’hôtel
Thank you for sharing your experience with us. We apologize for the shortcomings regarding the cleanliness of the floor and the upholstered chair. Your feedback is valuable, and we'll address these issues with our housekeeping team to ensure a better experience for our guests in the future. We're glad to hear that everything else was satisfactory, and we hope to have the opportunity to exceed your expectations on your next visit. Thank you for choosing us.
par un voyageur
Publié le 11 mars 2024 sur Expedia
There were a couple of small things, such as our TV did not work , the gentleman at the desk was awesome and took care of it right away. He was friendly and very helpful.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Rachel Mowrey, GM, Gestion de l’hôtel
Thank you for sharing your experience with us. We apologize for the inconvenience with the TV not working, but we're pleased to hear that our staff member was able to address the issue promptly and to your satisfaction. Providing excellent service is our priority, and we're glad to hear that our team member was friendly and helpful. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and hope to welcome you back soon.
par un voyageur
Publié le 11 mars 2024 sur Hotels
The room and bed was clean but they removed a carpet and put in a vinyl floor and didn't bother to paint the walls and so the walls look dirty from removing the carpet. They had a chair that was so stained, dirty and disgusting that it needs to be put in the trash can. I wouldn't even sit in the chair. It was that bad.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Rachel Mowrey, GM, Gestion de l’hôtel
We sincerely apologize for the disappointment you experienced during your stay. Your feedback is invaluable to us, and we are committed to addressing these issues promptly. Rest assured, we will thoroughly inspect and address the cleanliness and maintenance concerns you've raised to ensure a more pleasant experience for our future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 mars 2024 par Rachel M. GM, Gestion de l’hôtel
Thank you for rating your stay.
par un voyageur
Publié le 7 mars 2024 sur Expedia
It was the cheapest hotel in the area, I just needed a place to stay while traveling. Basic room, microwave did not work. Bed was very comfortable which is most important when you just need a place to sleep. Bathroom and shower were clean. Breakfast had only a few option but was good for an inexpensive stay.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Rachel Mowrey, GM, Gestion de l’hôtel
Thank you for sharing your experience with us. We're glad to hear that despite some shortcomings, you found our hotel suitable for your needs, especially with the comfortable bed and clean bathroom. We apologize for any inconvenience caused by the non-functioning microwave and limited breakfast options. Your feedback is valuable, and we will strive to improve in these areas to provide an even better experience for our guests in the future. We appreciate your patronage and hope to welcome you back for another stay.
par un voyageur
Publié le 6 mars 2024 sur Expedia
They need to change showerhead and bathroom it looks too old
Commentaires de Gestion de l’hôtel
20 mars 2024 par Rachel Mowrey, GM, Gestion de l’hôtel
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the outdated appearance of the bathroom and showerhead. Your feedback is essential to us, and we will prioritize addressing these concerns to enhance the overall guest experience. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future with improved facilities.
