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citizenM Boston North Station

4.0 star property
4-star hotel near TD Garden, connected to a shopping center

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Photo gallery for citizenM Boston North Station

Exterior
King Room Downtown View
Interior
Interior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • Massachusetts General Hospital
    ‪10 min walk‬
  • Boston Common
    ‪18 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for King Room Downtown View

Premium bedding, pillowtop beds, in-room safe, desk

King Room Downtown View

9.4 out of 10
Exceptional
(79 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.0 out of 10
Wonderful
(480 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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4.5 out of 5, Wonderful, 1,003 reviews
The price is CA $316
CA $432 total
includes taxes & fees
Jul 6 - Jul 7
W Boston, a Marriott Hotel

About the area

Boston

Heart of Boston.A stay at this West End hotel places you steps from TD Garden and within a 10-minute walk of Museum of Science. Boston Harbor and Faneuil Hall Marketplace are also within half a mile (1 km).

What's nearby

  • TD Garden - 2 min walk - 0.2 km
  • Massachusetts General Hospital - 10 min walk - 0.9 km
  • Faneuil Hall Marketplace - 11 min walk - 1.0 km
  • New England Aquarium - 16 min walk - 1.4 km
  • Boston Common - 18 min walk - 1.5 km

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • ‪Hub Hall - ‬2 min walk
  • ‪City Winery - ‬5 min walk
  • ‪Big Night Live - ‬2 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪The Greatest Bar - ‬1 min walk

About this property

citizenM Boston North Station

4-star hotel near TD Garden, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 8 levels
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Languages

English

Similar properties

Exterior

citizenM Boston Back Bay

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,292 reviews
The price is CA $197
CA $229 total
includes taxes & fees
Jun 29 - Jun 30
citizenM Boston Back Bay

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is 18991267008. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2584 out of 3458 reviews
Rating 8 - Good. 536 out of 3458 reviews
Rating 6 - Okay. 187 out of 3458 reviews
Rating 4 - Poor. 76 out of 3458 reviews
Rating 2 - Terrible. 75 out of 3458 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS ANTONIO RODRIGUEZ, OAXACA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing 4-night stay for business! The atmosphere was nice and amenities functional. the friendly staff made all the difference. Breakfast was enjoyable, and I absolutely loved the complimentary water bottles – such a delightful touch! While I wouldn’t recommend it for families with kids, it’s a fantastic choice for anyone looking for a great stay. Can't wait to come back!
Stayed 4 nights in Apr 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice.
Stayed 1 night in May 2025

10/10 Excellent

Kelsey

Stayed 2 nights in Apr 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Leshia

Stayed 1 night in Apr 2025

6/10 Okay

Leshia

Travelled with group
Liked: Staff & service
Rooms were two small and they don’t offer rooms with bubble beds they only have king size beds

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

xuanshuo

Disliked: Staff & service, property conditions & facilities
My watch got stolen
Stayed 1 night in Mar 2025

10/10 Excellent

CHIALING

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Be prepared for tiny rooms. When we complained the clerk said it was designed for people who traveled regularly. He doesn't know us. His comment was ridiculous.

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to north station and td garden. The room was clean and view was amazing.
Stayed 1 night in Mar 2025

10/10 Excellent

Kennie

Travelled with partner
Liked: Amenities
Amazing staff, the hotel has incredible views and is so comfy!
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out was easy, the staff was friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. Very modern and unique style. Very clean and the staff was wonderful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Larry W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at the Citizen M Hotel, and we must say, it surpassed all our expectations! From the moment we arrived, we were impressed by the hotel's prime location, which provided easy access to transportation, making it incredibly convenient for exploring the city together. The dining options were nothing short of wonderful, offering a variety of delicious choices that catered to all our tastes. What truly stood out, however, was the exceptional service from the staff. They consistently went above and beyond to ensure our stay was perfect, embodying a level of hospitality that is truly commendable. While the accommodations were on the smaller side, they were undeniably luxurious and equipped with advanced technology that enhanced our experience. The attention to cleanliness was also remarkable, making us feel right at home. Overall, we would rate our stay at Citizen M Hotel a solid five stars. We can't wait to return for another unforgettable experience!
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanna

Stayed 3 nights in Mar 2025

8/10 Good

Israel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place in North station

Good basic hotel with all the necessary for a short business or pleasure trip, not recommended for long stays. Solid breakfast and bar, great co-working area. Best hotel if you come to the TD garden
Stayed 7 nights in Mar 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Jian C

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was amazing and I'm going to stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Joel Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the style and how easy going the hotel is. The rooms were comfortable. We loved having the lobby living room for relaxing in the evening with drinks and playing the games provided.
Stayed 3 nights in Jan 2025

10/10 Excellent

mark, Hollis

Location
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025