citizenM Boston North Station

4.0 star property
4-star hotel near TD Garden, connected to a shopping center

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Photo gallery for citizenM Boston North Station

Lobby
Property amenity
Meeting facility
Premium Room, 1 King Bed (View)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪1 min walk‬
  • Place, Museum of Science
    ‪10 min walk‬
  • Place, Massachusetts General Hospital
    ‪11 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Boston

Heart of Boston.At this West End hotel, you'll be steps from TD Garden and within a 15-minute walk of Museum of Science. New England Aquarium and Boston Common are also within 2 miles (3 km).

What's nearby

  • TD Garden - 1 min walk - 0.1 km
  • The Freedom Trail - 2 min walk - 0.2 km
  • Museum of Science - 10 min walk - 0.9 km
  • Faneuil Hall Marketplace - 11 min walk - 1.0 km
  • Massachusetts General Hospital - 11 min walk - 1.0 km

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 7 min walk
  • Logan International Airport (BOS) - 10 min drive

Restaurants

  • ‪City Winery Boston - ‬3 min walk
  • ‪Halftime King of Pizza - ‬2 min walk
  • ‪The Greatest Bar - ‬3 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Tavern in the Square - ‬3 min walk

About this property

citizenM Boston North Station

4-star hotel near TD Garden, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 8 levels
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is 18991267008. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3109 out of 4119 reviews
Rating 8 - Good. 618 out of 4119 reviews
Rating 6 - Okay. 222 out of 4119 reviews
Rating 4 - Poor. 91 out of 4119 reviews
Rating 2 - Terrible. 79 out of 4119 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025

8/10 Good

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second citizenM I have stayed at, and I must say I have loved their concept as well as their location in both Boston and Chicago. The only minus thing I could say would be. I wish they had coffee machines in the room.
Stayed 4 nights in Sep 2025

10/10 Excellent

WILLIAM, milan

Stayed 2 nights in Sep 2025

6/10 Okay

Jill

Stayed 2 nights in Sep 2025

8/10 Good

Jill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The day we arrived, noticed the comforter, under the cover, had blood stains on it. Gross! Did call down to front desk and they brought us a new one but that should have been caught by the cleaning staff before it was put on our bed!
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Way too expensive for what you get

The lights go on when you close shades and you can’t get them off. Room is way too technology based and nothing is coordinated. Mattress has huge lumps and holes where people have slept. Bathroom is smaller than a cruise ship bathroom. Waste pails very small and hidden. Carpet in hallway to rooms is disturbing. Should be in a horror film. Good thing we don’t have vertigo. Can’t believe we paid $300 for this shoe box with weird technology. Oh and why down comforters and no sheets? Soooo hot and the AC didn’t even remotely cool the room off.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria Antonieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay and excellent customer service
Stayed 2 nights in Aug 2025

10/10 Excellent

Troy

Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren

Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walking distance to Fanueil Hall and restaurants. Also short walking distance to Hannover Street. Small room but cozy. Great for a solo traveler Everything works from an iPad.. TV, shades and curtains, temperature and lighting. Very easy to use. I would definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daishawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

JEANPAUL

Stayed 1 night in May 2025

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable bed
Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay after an event at TD Garden!
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Damon

Stayed 3 nights in Aug 2025

6/10 Okay

Tiffany

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Customer service severely lacking in all areas. Especially the restaurant/bar area. Very inexperienced people doing jobs they clearly do not know how to do.
Stayed 1 night in Aug 2025

8/10 Good

Craig

Liked: Staff & service, property conditions & facilities
The rooms were very small , the TV had limited stations and they never cleaned our room in 3 days.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Ac didn’t work but they put us in another room no problem
Stayed 1 night in Sep 2025