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Hilton Boston Back Bay

4.0 star property
4-star hotel near The Shops at Prudential Center

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Photo gallery for Hilton Boston Back Bay

Lobby
Front of property - evening/night
Lobby
Boating
Serves lunch and dinner

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available

Explore the area

View in a map
40 Dalton St, Boston, MA, 02115
  • Place, Hynes Convention Center
    ‪5 min walk‬
  • Place, Fenway Park
    ‪11 min walk‬
  • Place, Boston University
    ‪2 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds, River View (Pure, High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View (High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Allergy Friendly, Corner (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View, Corner (High Floor)

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Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Panoramic View)

Room, 1 King Bed (Panoramic View)

Room, 1 King Bed (Panoramic View)

9.6 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (with Parlor)

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Suite, 2 Double Beds (with Parlor)

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (with Parlor)

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Suite, 1 Bedroom (with Parlor)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(82 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.8 out of 10
Excellent
(89 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, River View, Corner (High Floor)

Room, 1 King Bed, River View, Corner (High Floor) | View from room

Room, 1 King Bed, River View, Corner (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Corner

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

7.8 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Corner

8.6 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

32-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(30 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Boston

City center stay.With a stay at this Fenway–Kenmore hotel, you'll be steps from Hynes Convention Center and Berklee College of Music. The Shops at Prudential Center and Christian Science Plaza are also within half a mile (1 km).

What's nearby

  • Hynes Convention Center - 5 min walk - 0.4 km
  • The Shops at Prudential Center - 6 min walk - 0.6 km
  • Fenway Park - 11 min walk - 1.0 km
  • Boston University - 2 min drive - 2.2 km
  • Boston Common - 3 min drive - 2.2 km

Getting around

  • Hynes Convention Center Station - 4 min walk
  • Back Bay Station - 12 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Flour Bakery + Cafe - ‬1 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪A.T. O Keeffe's Provisions & Pub - ‬3 min walk
  • ‪Sweetgreen - ‬3 min walk
  • ‪Forty Dalton - ‬1 min walk

About this property

Hilton Boston Back Bay

4-star hotel near The Shops at Prudential Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 15 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee.

This 4-star Boston hotel is smoke free.

  • 390 guestrooms or units
  • 26 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1982
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 to 32 for adults, and USD 19 to 32 for children
  • Self parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0014930350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Hilton Boston Back Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 689 out of 1199 reviews
Rating 8 - Good. 260 out of 1199 reviews
Rating 6 - Okay. 124 out of 1199 reviews
Rating 4 - Poor. 62 out of 1199 reviews
Rating 2 - Terrible. 64 out of 1199 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

4/10 Poor

Gabriel

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
It was a very nice room room staff and restaurant. Close to the ballpark and restaurant in the city. Cost was a little high and so was the parking.
Stayed 2 nights in Jul 2025

4/10 Poor

Grace

Travelled with family
Liked: Cleanliness, staff & service
Won’t stay here again. Room was small, dark, and bathroom had a strong unpleasant smell. Our room keys didn’t work and the battery on the door had to be replaced. We also were unable get out of the parking garage and needed assistance again. It’s a very average hotel but our stay could have been much better.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location, spacious room, good service
Stayed 3 nights in Jun 2025

10/10 Excellent

Vincent

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here

This entire stay was HORRIBLE and it was my 30th birthday trip. The only good service we got was when a lovely girl checked us in. After that it was a nighmare. This was May 28-30th, 2025. First off the bathtub was leaking and the leak was so loud we had a hard time falling asleep. I called the front desk 4 TIMES until they answered. They said they would call an “engineer” and HUNG UP. The said engineer never showed. Then the AC broke in the middle of the night. It was blowing hot air and the room got extremely stuffy and suffocating. I called the front desk until they answered and the receptionist said “there’s nothing we can do right now, the entired building AC is broken” There was absolutely no positive customer service, no resolution about if they were working on it, NOTHING. I said okay can we move hotels or what can do? And she said “there’s nothing we can do”. My friend ended up having a an episode of anxiety and we went to the ER. We came back at 4 am and had to sleep in humidity in BOSTON, for $350 a night. Horrible service, do not stay here. It is an old remodeled hotel that was patched up instead of deeply fixed
Stayed 2 nights in May 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Amenities
Pleasant and attentive employees from the front desk to the restaurant, bar and cleaning staff. They were able to retrieve my phone charger (as I had left it in the room) 4 hours after check out. Kindly held our bags prior to departure. Great location and view from our room. I would definitely recommend staying here while visiting Boston.
Stayed 3 nights in Jun 2025

8/10 Good

Janae

Stayed 2 nights in May 2025

10/10 Excellent

Marcio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip. Did a lot of writing/teleconferences from room and the Internet was good. Quiet (21st floor) and conveniently located. Used the heath club and the facilities were good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lora

Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Maribel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. The breakfast buffet was fresh and delicious with a wide variety of options. I especially enjoyed the made-to-order omelets. I would definitely stay here again and highly recommend it to anyone visiting the area.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

2/10 Terrible

Sunghyung

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel experience I’ve ever had. This place doesn't even deserve a 2-star rating. Every facility and service was subpar. The bathroom was so small that my knees touched the door while sitting on the toilet, and the shower setup was outdated, with an old curtain and barely functioning fixtures. The hairdryer looked at least 20 years old and stopped working mid-use — I had to call again an hour after my first request just to get a replacement. The lights flickered constantly, the windows were so thin it felt like I was sleeping outside with all the noise pouring in, and the carpet reeked of urine, which I could literally smell every time I lay down to sleep. But the worst part was the staff. The bellhop just stood there and didn’t bother to open the door or greet guests. The front desk staff were cold, never smiled, and gave off a vibe that made it feel like this wasn’t even a functioning hotel. There wasn’t a single taxi outside — not even one. It honestly felt like a place going out of business, and frankly, I think it should.
Stayed 3 nights in Jun 2025

8/10 Good

Ryan

Stayed 4 nights in Jun 2025

8/10 Good

Kokui

Business traveller
Great location, close to hub of Boston
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Benjamin

Travelled with family
The continental breakfast was a trick. Not provided as a part of our stay as advertised but rather an $80 surprise.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like everything about this hotel, conveniently located in the middle of the city
Stayed 7 nights in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean comfortable bed good shower with a strong draw and nice smelling soap and shampoo.
Stayed 1 night in May 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is perfect - very close to Newbury street and two T stations. We were within walking distance of Fenway Park and the Public Garden with a 7 and 9-year old in tow. We had booked our reservation with breakfast included, which was not acknowledged when we first checked in. When we did inquire about it, we were given two tickets per morning for the four of us and were told this covered our family. Two of the three days we had the same server in the restaurant, and he insisted we had to pay for our children. The other day a different server did not charge us. We also received rugs instead of replacement bath towels one of the days. When I called requesting bath towels be brought up, they never arrived, so we shared one bath towel and supplemented with some hand towels that morning as we all showered. I would still recommend this hotel, but the experience was less than I would expect for a Hilton in downtown Boston.
Stayed 3 nights in Jun 2025