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Holiday Inn Express Boston - Saugus by IHG

Property class: 3
Enjoy the free WiFi at this 3-star Saugus hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Boston - Saugus by IHG

Exterior
Free daily buffet breakfast
Lobby
Standard Room, 1 King Bed with Sofa bed
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
999 Broadway, Saugus, MA, 01906
  • Place, Square One Mall
    ‪13 min walk‬
  • Place, Breakheart Reservation
    ‪14 min walk‬
  • Place, Saugus Iron Works National Historic Site
    ‪3 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(17 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(78 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(71 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Saugus

In shopping district.You'll be within 9 miles (15 km) of Revere Beach and 12 miles (20 km) of TD Garden. Harvard University and Boston Common are within 12 miles (20 km).

What's nearby

  • Prankers Pond - 10 min walk - 0.9 km
  • Square One Mall - 13 min walk - 1.1 km
  • Breakheart Reservation - 14 min walk - 1.2 km
  • Saugus Iron Works National Historic Site - 3 min drive - 2.8 km
  • Saugus Town Hall - 3 min drive - 2.8 km

Getting around

  • Melrose Cedar Park Station - 6 min drive
  • Oak Grove Station - 8 min drive
  • Logan International Airport (BOS) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Raising Cane’s Chicken Fingers - ‬8 min walk
  • ‪Kowloon Restaurant - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive

About this property

Holiday Inn Express Boston - Saugus by IHG

Enjoy the free WiFi at this 3-star Saugus hotel
Holiday Inn Express Boston - Saugus by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 400 square feet (37 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Boston - Saugus by IHG. Self parking is free.

This 3-star Saugus hotel is smoke free.

  • 145 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Boston - Saugus by IHG offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Pet friendly
  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007422620
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0007422620. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Boston Hotel Saugus North
Holiday Inn Express Boston North Saugus
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
Hotel Holiday Inn Express Saugus (Logan Airport)
Holiday Inn Express Saugus (Logan Airport) Saugus
Holiday Inn Express Boston North Saugus
Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
Express Saugus Logan Airport

Holiday Inn Express Boston - Saugus by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 637 out of 1115 reviews
Rating 8 - Good. 277 out of 1115 reviews
Rating 6 - Okay. 103 out of 1115 reviews
Rating 4 - Poor. 33 out of 1115 reviews
Rating 2 - Terrible. 65 out of 1115 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Samara

Liked: Property conditions & facilities
The room was fine it was the unsettled smoke alarm that continued to go off twice and no explanation for why it was going off
Stayed 2 nights in Dec 2025

10/10 Excellent

alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport.
Stayed 1 night in Jan 2026

10/10 Excellent

Markee

Liked: Cleanliness, staff & service, amenities
Clean and warmed up when I walked in!
Stayed 1 night in Jan 2026

6/10 Okay

Manoucheka

Ok
Stayed 1 night in Nov 2025

10/10 Excellent

Dianne

Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

All was fine!
Stayed 1 night in Jan 2026

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities
Everything was excellent!
Stayed 1 night in Jan 2026

10/10 Excellent

Stefane

Stayed 1 night in Jan 2026

10/10 Excellent

RUDY H MENDEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

diplop

Stayed 1 night in Dec 2025

8/10 Good

Maria De Jesus

Stayed 1 night in Dec 2025

10/10 Excellent

Gloria M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer service!
Stayed 14 nights in Dec 2025

2/10 Terrible

Marie

Disliked: Property conditions & facilities
Fire alarm kept going off and kept getting evacuated in the cold
Stayed 1 night in Jan 2026

10/10 Excellent

Yasmeiry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good
Stayed 2 nights in Jan 2026

10/10 Excellent

Venkata Ramana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast menu was fresh. Breakfast is serviced till 10AM on weekends which was very convenient for us.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mary

Stayed 1 night in Jan 2026

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Connor

Stayed 2 nights in Dec 2025

2/10 Terrible

Enockishad Maurice

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Only one staff member friendly at front desk, Chris. All other staff member interactions were unfriendly unwelcoming and rude. One male front desk staff member walked away when I was asking general questions about checkin and deposit policy at 1:36PM on 12/31/2025. Another male at 6:21AM on 01/02/2026 didn’t handle the non emergency situation well with other guests and was short and rude when being asked general questions. Our room needed constant plunging and the water pressure was non existent in our room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Isaira

Stayed 1 night in Jan 2026

2/10 Terrible

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apparently this hotel host long term tenants, and they set off the fire alarm at 4:30 AM. Front desk says it happens a lot and the fire department takes their time responding. The loud alarm went off for 20 minutes, while we all stood outside in 20 degree winter weather.
Stayed 1 night in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, my stay was very enjoyable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025