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4.5 out of 5

"Across from The Garden, great staff, clean and nice rooms- all make it worth the money for an event at the Garden. Generally a good location for N End ... " More

By a verified traveller on Thu 07 Sep 2023

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Hotel Description

Hotel near TD Garden in Boston

West End stay

A stay at this West End hotel places you steps from TD Garden and a 5-minute walk from The Freedom Trail. Faneuil Hall Marketplace and Boston Harbor are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a snack bar/deli, and dry cleaning are also on offer.

Standard Room, 1 Queen Bed, Accessible (Communications, Transfer Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $179* Per night/room 31 Mar. - 1 Apr.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Boston Garden, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Boston Garden, an IHG Hotel

Everyone (8) Couples (3) Family (2)
4 out of 5
Nicely furnished - modern, clean. No slippers or robe in room

Posted by on 2 May 2019

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5 out of 5

Posted by on 21 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Patrick Strong - General Manager

Thank you for your feedback, we look forward to welcoming you again soon!

5 out of 5

Posted by on 1 Oct. 2023

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Comment from Hotel Management

24 Oct. 2023 by Franz L

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Franz, LGuest Services Manager

4 out of 5
Across from The Garden, great staff, clean and nice rooms- all make it worth the money for an event at the Garden. Generally a good location for N End and Downtown. Only criticism was our room was too hot and we couldn’t resolve it. Tip the staff well and they will take care of you.

Posted by on 7 Sep. 2023

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Comment from Hotel Management

10 Sep. 2023 by Franz L

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. I will look into your cooling issues so we can have them fixed. We hope you will visit us again. Franz, LGuest Services Manager

5 out of 5

Posted by on 27 Jun. 2023

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Comment from Hotel Management

9 Aug. 2023 by Patrick Strong - General Manager

Thank you for taking a moment to provide feedback regarding your stay. We hope to see you again soon!

5 out of 5
Front desk, valet, and bar staff were all extremely friendly and welcoming.

Posted by , from Scotch Plains on 2 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by Patrick Strong- General Manager

Thank you for your feedback, we look forward to welcoming you again soon!

5 out of 5
Clean and beds comfortable

Posted by on 1 Nov. 2021

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Comment from Hotel Management

5 Nov. 2021 by Patrick Strong - General Manager

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Patrick Strong General Manager

5 out of 5
Great staff. Close to everything.

Posted by on 26 May 2021

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Comment from Hotel Management

26 May 2021 by Patrick Strong - General Manager

Dear Guest, Thank you for choosing us during your stay in Boston! Our staff strives for excellent service, and our location is an added bonus as you could quickly access anything in Boston. Thank you for your feedback, and we hope seeing you again. Warmest regards, Patrick Strong General Manager

5 out of 5

Posted by on 2 Feb. 2021

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Comment from Hotel Management

13 Feb. 2021 by Harold, Front Office Supervisor

Dear Jessica, Thank you for choosing the Hotel Indigo Boston Garden for your stay in Boston. It looks like you had a great stay with us and we are happy about it. Thank you for taking the time to review your stay with us. We do hope to have the opportunity to serve you again soon at the Hotel Indigo Boston Garden. Best regards, Harold Swine Front Office Supervisor

5 out of 5
The location was extremely close and convenient for events at TD Garden.

Posted by on 15 Jan. 2020

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Comment from Hotel Management

15 Jan. 2020 by Harold, Front Office Supervisor

Dear guest, Thank you for choosing the Hotel Indigo Boston Garden for your stay in Boston. It looks like you had a great stay with us and we are happy about it. Thank you for taking the time to review your stay. We do hope to have the opportunity to serve you again soon at the Hotel Indigo Boston Garden. Best regards,

About the Hotel Indigo Boston Garden, an IHG Hotel

Location 280 Friend Street, Boston, MA 02114

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 250 square feet (23 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Indigo Boston Garden, an IHG Hotel. For a fee, parking is available. This Boston hotel is smoke free.

  • 72 guestrooms or units
  • 5 levels
  • 250 sq ft of conference space
  • 23 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: North Station (0.6 km / 0.3 mi)
  • Metro station: Haymarket Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Indigo Boston Garden, an IHG Hotel offers 72 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Blake's Kitchen + Bar - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0014970350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • State tax ID - C0014970350
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 64.00 per night
  • Nearby parking fee: USD 55 per night (984 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Boston Express
  • Holiday Inn Express Boston Garden
  • Holiday Inn Express Hotel Boston Garden
  • Holiday Inn Hotel Garden
  • Holiday Inn Express Hotel And Suites Boston Garden
  • Holiday Inn Express Boston
  • Holiday Inn Express Hotel Garden
  • Indigo Boston Garden

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.