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Best Western Priory Hotel

Property class: 3
3-star hotel perfect for exploring Bury St Edmunds

Choose dates to view prices

Photo gallery for Best Western Priory Hotel

A dining table set with white napkins, wine glasses, and cutlery, with a view of trees and a building outside.
A courtyard with a gravel area, a neatly trimmed hedge, and a building with a large windowed section.
A spacious indoor dining area with large windows, white tablecloths, and gold chair sashes.
A garden with a wooden bench and a metal archway.
A neatly made bed with a wooden frame and white bedding, a wall-mounted light fixture, and a partial view of a window with curtains.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH
  • Place, The Apex
    ‪3 min drive‬
  • Place, St Edmundsbury Cathedral
    ‪4 min drive‬
  • Place, Bury St Edmunds Abbey
    ‪5 min drive‬
  • Airport, Cambridge (CBG)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a telephone.

Superior Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a window with curtains, a bedside table, and a radiator.

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a bedside table, and a wall-mounted lamp.

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a headboard with integrated lighting, a bedside table with a phone and a lamp, and a framed artwork on the wall.

Classic Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, bedside tables, a desk, and a mirror.

Classic Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 1 Twin Bed, Non Smoking

A bathroom with a bathtub, sink, and toilet.

Classic Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking

A hotel room with two single beds, a wooden headboard, a small table, a chair, and a painting of a deer on the wall.

Superior Room, 2 Twin Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 2 Single Beds, Superior Room, Non-Smoking

Desk, blackout drapes, iron/ironing board, WiFi (free)

2 Single Beds, Superior Room, Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

DOUBLE CLASSIC

  • Sleeps 4
  • Free WiFi

View all photos for 1 Double Bed, Non-Smoking, Executive Room

Desk, blackout drapes, iron/ironing board, WiFi (free)

1 Double Bed, Non-Smoking, Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the area

Bury St Edmunds

City center stay.You'll find CurveMotion and Moyse's Hall Museum within 2 miles (3 km) of this hotel. Bury St Edmunds Leisure Centre and Bury St Edmunds Art Gallery are also within 2 miles (3 km).

What's nearby

  • The Apex - 3 min drive - 2.0 km
  • St Edmundsbury Cathedral - 4 min drive - 2.4 km
  • The Athenaeum - 4 min drive - 2.4 km
  • Theatre Royal - 5 min drive - 2.7 km
  • Bury St Edmunds Abbey - 5 min drive - 3.1 km

Getting around

  • Bury St Edmunds Station - 12 min walk
  • Stansted Airport (STN) - 57 min drive

Restaurants

  • ‪The Moreton Hall - ‬5 min drive
  • ‪The Rising Sun - ‬3 min drive
  • ‪No 5 Angel Hill - ‬3 min drive
  • ‪The Corn Exchange - ‬4 min drive
  • ‪Pot Black - ‬4 min drive

About this property

Best Western Priory Hotel

3-star hotel perfect for exploring Bury St Edmunds
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, barbecue grills, and a garden are also featured at the business-friendly Best Western Priory Hotel. Self parking is free.

This 3-star Bury St Edmunds hotel is smoke free.

  • 36 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Best Western Priory Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
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3.9 out of 5, Good, 1,004 reviews
The price is CA $114
CA $137 total
includes taxes & fees
Aug 23 - Aug 24
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Property amenities

Family friendly

  • In-room sofa bed
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

How close is Best Western Priory Hotel to the airport?

Best Western Priory Hotel is 26.2 mi (32-min drive) away from the Cambridge (CBG) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Priory Hotel?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Best Western Priory Hotel on Sept 13, 2026 start from CA $130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Priory Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Priory Hotel.

Does Best Western Priory Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Priory Hotel, but full breakfast is offered for a fee of GBP 12.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Priory Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Priory Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Priory Hotel?

This hotel offers free self parking.

Does Best Western Priory Hotel have a pool?

Best Western Priory Hotel does not have a pool.

Does Best Western Priory Hotel have a restaurant?

Best Western Priory Hotel is home to Garden Restaurant, which features garden views and al fresco dining.

Does Best Western Priory Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Priory Hotel to downtown Bury St Edmunds?

Best Western Priory Hotel is 1.1 mi away from Bury St Edmunds.

Best Western Priory Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 222 out of 694 reviews
Rating 8 - Good. 250 out of 694 reviews
Rating 6 - Okay. 130 out of 694 reviews
Rating 4 - Poor. 59 out of 694 reviews
Rating 2 - Terrible. 33 out of 694 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing as were the cookies on arrival!
Stayed 1 night in May 2026
Verified review

8/10 Good

Uko

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, parking avaliable and breakfast was ok.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive grounds and gardens
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and lovely, definitely our favourite hotel we’ve ever stayed at
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, equipped with what you need. Lovely touch to leave sweeties in your room. Beautiful gardens, and very friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Terese

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful xx room super clean and comfortable
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel at a good price.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loads of parking, clean, however all a bit dated considering price. I had a deal so was much lower priced then would have been.
Stayed 1 night in May 2026
Verified review

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and welcoming,our room was good, let us check in slightly early,our breakfast was nice good continental choices , bright breakfast room if I had to raise some negative comments ,walls are thin could hear next rooms TV till midnight,no vegan sausage at breakfast tea bag marks splashed on wall room 42 😊
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, spacious and warm room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to best western priory hotel staff very helpful and friendly rom was great stayed in same room as last time ( disabled ) looking forward to our next visit .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
I booked this on behalf of a colleague " room was spotless, bed was comfortable and the breakfast was delicious".
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Nice size clean room and good food.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Paula

Very pleasantly surprised at how lovely this hotel was. We had dinner and breakfast and both were very good. Very clean and very friendly staff. Would definitely stay here again.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was inviting and clean and staff were friendly and very helpful. Had a very nice evening meal there too and breakfast was great. Only slight negative was two very narrow single beds in our room.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
Our stay was great excellent value for money. Nice and clean. Everything you need. Good car parking. Good location. Some of the room was a little dated and worn but still fine. Staff friendly and helpful
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was lovely and welcoming and would definitely return
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and of good quality. Staff were friendly and helpful. Good location for visiting Bury St Edmunds and the surrounding countryside
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Good staff, clean quiet room
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean & comfortable. Bathroom was a bit grubby in places.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Scott

Express check in was useless, didn’t work and took a while for staff to turn up on reception. Room was nice apart from loads of dead flies on window sill. Got woke up at 5.20am with a lorry collecting waste from the kitchens!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, peaceful in beautiful grounds
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
All good nice place friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities
the room was comfortable and clean - if I wanted to be really critical there are small amounts of black mold around the bath and embedded in the bottom of the shower screen. The bar /lounge was comfortable and the food was great as were all the staff we engaged during our stay
Stayed 1 night in Feb 2026