Note fondée sur 606 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2024 sur Expedia
Great location. All amenities on site or easy walk/drive away
Commentaires de Gestion de l’hôtel
26 mai 2024 par Maria, Gestion de l’hôtel
Hi Allan, we strive to provide a comfortable and enjoyable stay for our guests, and your positive experience means a lot to us. We hope to welcome you back again soon! Warm regards,
par un voyageur
Publié le 26 janv. 2024 sur Wotif
We loved our stay at tge Broadwater Resort. The gardens throughout the resort are beautiful. Kids loved the pools.
Commentaires de Gestion de l’hôtel
26 mai 2024 par Maria, Gestion de l’hôtel
Thank you so much for your kind words. It warms our hearts to know that your kids had a wonderful time. We hope to welcome you all back again soon. Warm regards
par un voyageur
Publié le 25 janv. 2024 sur Wotif
Fresh towel service please
Commentaires de Gestion de l’hôtel
26 mai 2024 par Maria, Gestion de l’hôtel
Thank you for your 5/5 review! We're thrilled that you enjoyed your stay at our resort. We appreciate your feedback on the towel service. We hope to welcome you back again soon. Warm regards.
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Good family get away. Pools were the highlight and close to the beach. Cafe was terrible for breakfast but if there for drinks and pizzas it’s good. Tennis courts and close by shops were handy. Rooms were older but ok. Beds comfy and pretty quiet. Had a smelly bathroom in our 2brm tennis apartment.
Commentaires de Gestion de l’hôtel
26 mai 2024 par Maria, Gestion de l’hôtel
Thank you for sharing your feedback and we're delighted the pools were a highlight. We've recently updated our breakfast menu with more choices and improved offerings, and we hope you'll give us another chance to impress you on your next visit. Warm regards
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Big thanks to the Expedia team who got us in here when our original booking was double booked.
The resort is great for families, close to everything in the area, even though the place was full there was minimal noise and the staff were amazing, we had a couple of small issues that they fixed straight away and the communication leading up to the booking was prompt and helpful.
Commentaires de Gestion de l’hôtel
26 mai 2024 par Maria, Gestion de l’hôtel
Thank you for your kind words and positive review! We're so glad you and your family enjoyed your stay and found the resort perfect for families, even at full capacity. We appreciate your praise for our amazing staff and quick response to any issues. We look forward to welcoming you back again soon. Warm regards.
par un voyageur
Publié le 4 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2024 par Maria, Gestion de l’hôtel
Thank you for sharing your feedback. We appreciate your review and are always looking for ways to improve the guest experience. Warm regards
par un voyageur de Sorrento
Publié le 29 déc. 2023 sur Expedia
Our Xmas stay at Broadwater Resort was fabulous. We were lucky to get a table for Xmas lunch on check-in (which we hadn't planned) and really enjoyed our table set for us, the food and entertainment. The two ladies did a splendid job organising the tables and lunch.
Our ground floor villa was very good, albeit a bit noisy from chairs scraping a lot from the first floor villa. Parking was easy, and even though there were many people and children staying here over Xmas all were well behaved and considerate. We dined at Tonic by the Bay each evening we stayed and had great service and food. The beach is very close to the villa we stayed in.
Commentaires de Gestion de l’hôtel
26 mai 2024 par Maria, Gestion de l’hôtel
Thank you for sharing your lovely experience! We're thrilled you had a fabulous Christmas at Broadwater Resort and enjoyed the festive lunch and entertainment. We hope to welcome you back again soon. Warm regards
par un voyageur
Publié le 27 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2024 par Maria, Gestion de l’hôtel
An 8/10 rating is valuable feedback, and we're always looking for ways to improve. If you have any specific suggestions, please don't hesitate to share them with us. We hope to welcome you back again soon for an even better experience. Warm regards
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Very Nice modern well appointed villa,
Nice beds, friendly staff, great location, great pool. Beautiful gardens and well kept grounds.
Great for kids. Nice small grocer 100m up the road.
Few things could be better like:
Charging for ice instead of having ice machines.
Attached restaurant/bar doesn’t really do breakfast which is a major drawback for me, toasted sandwiches and an extremely limited menu in a resort isn’t appealing. This would be the only reason I wouldn’t come back - if you prefer to cook for yourself this place would be perfect, but starting the day having to go on a mission just for breakfast doesn’t make a good start to the day and when on holiday.
Having a clothesline at the back of the room was great but very dirty and covered in lots of old spider webs.
Commentaires de Gestion de l’hôtel
26 mai 2024 par Maria, Gestion de l’hôtel
We're delighted you enjoyed many aspects of the resort and our amenities. We're always looking for ways to improve, and your comments will help us in that effort. We hope l to welcome you back in the future. Warm regards,
par un voyageur
Publié le 23 déc. 2023 sur Wotif
Bush view from beach front 2 bed villa out door area was very peaceful. Overall relaxing vibe. Great service at Tonic
Commentaires de Gestion de l’hôtel
26 mai 2024 par Maria, Gestion de l’hôtel
We're so glad to hear you enjoyed the peaceful view from your beachfront villa and the relaxing atmosphere. We'll be sure to pass along your kind words about the service at Tonic. We hope to welcome you back for another rejuvenating experience soon. Warm regards
