Note fondée sur 151 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Great presidential suite and awesome pool
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Management, Gestion de l’hôtel
Dear Mr. Andrew, Thank you for taking the time to share your comments about your experience with us, this is what truly motivates us to continue providing a great service for our amazing guests. We hope to see you in the future. Best regards!
par un voyageur
RECOMENDABLE 100%
Publié le 17 janv. 2024 sur HotelsAl llegar nos dieron una habitación sucia por accidente, acto seguido se llenaron en atenciones y hacernos sentir muy bien atendidos. El lugar es muy bonito, grandes espacios muy buenas albercas con gran temperatura. Los restaurantes excesivamente caros y comida regular, solo ahí mal servicio.
Limpieza de 10, comodidad excelencia, atención perfecta y la ubicación es privilegiada.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Gerencia., Gestion de l’hôtel
Querido Juan Carlos:Queremos darle las gracias por compartir con todos nosotros su experiencia en Grand Solmar Pacific Dunes. Es de gran alegría saber lo satisfecho que está con su estadia. Ya que nuestro objetivo y el de nuestros colaboradores siempre será brindarle un servicio de hospitalidad seguro y de excelente calidad, que le permita sentirse como en casa. Así como crear momentos mágicos, únicos y memorables en este paraíso. Nos hace muy feliz haber tenido la oportunidad de ser parte de su estadía en Los Cabos San Lucas y esperamos en un futuro muy próximo poder volver.Albino Bautista Gerente de HabitacionesGrand solmar Pacific Dunes
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Too much emphasis on their agenda of selling their holiday home accommodation. Food and alcohol options limited. I thought it was quite bad value. I could go into a lot of detail, happily to somebody needs it, but I am surprised at the review status of this resort.
Commentaires de Gestion de l’hôtel
11 janv. 2024 par Management, Gestion de l’hôtel
Dear Guest, We offer a sincere apology for the experience you had during your stay. Thank you for your comments as it is our priority to always provide the best service for our guests. We will pay close attention to this, which I assure was not the standard we provide. We hope you can give us another opportunity to welcome you and better your experience. Warm regards
par un voyageur
Publié le 3 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Gerencia., Gestion de l’hôtel
Hola Lucinda:Agradecemos enormemente esta maravillosa reseña en relación con su reciente experiencia en Grand Solmar Pacific dunes . Es para nosotros un placer leer sus comentarios, ya que cada uno de nuestros colaboradores tiene por objetivo garantizar una estadía mágica e inolvidable en este paraíso.Sus comentarios nos motivan a seguir trabajando arduamente para asegurarle calidad en hospitalidad y brindarle la mayor satisfacción posible, compartiendo con usted momentos únicos y memorables.En Grand solmar Pacific Dunes siempre estaremos listos y muy contentos de recibirlo nuevamente, recordando que aquí siempre será su casa.Esperamos poder darle la bienvenida en un futuro cercano.Saludos cordiales,Albino BautistaGerente de HabitacionesGrand Solmar Pacific Dunes
par un voyageur
Publié le 31 déc. 2023 sur Hotels
Wonderful beach front resort a bit off the beaten path. Solitude, luxury and amazing amenities!
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Management., Gestion de l’hôtel
Dear Guest:We greatly appreciate this wonderful review in connection with your recent experience in Grand Solmar Pacific Dunes. It is our pleasure to read your comments, since each one of our collaborators has as objective guarantee a magical and unforgettable stay in this paradise.Your comments motivate us to continue working hard to ensure quality hospitality and provide you with the greatest possible satisfaction, sharing unique and memorable moments with you.At Grand Solmar Pacific Dunes we will always be ready and very happy to receive you again, remembering that this will always be your home.We look forward to welcoming you back very soon.Kind regards,Albino Bautista Rooms Division ManagerGrand Solmar Pacific Dunes.
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Amazing
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Best regards, Gestion de l’hôtel
Dear Mr. BrianThank you for taking the time to rate your experiences with us at Grand Solmar Pacific Dunes. Hope to see you in the future!Best regards!
par un voyageur
Publié le 13 sept. 2023 sur Expedia
Out of the bigger resorts this has been my most preferred. It is a little out of the way from the main tourist area's.
We never left the resort on our short 4 day/3 night trip. The food was excellent, the staff was awesome, and plenty of things to do on the premises. The VIP package was very nice with some delicious chocolate covered strawberries.
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Bes regards, Gestion de l’hôtel
Dear Randal Brandon, Thank you for taking the time to share your comments about your experience with us, this is what truly motivate us to continue providing a great service for great guest.We hope to see you in the futureBest regards!
par un voyageur
Publié le 2 août 2023 sur Expedia
Its a beautiful hotel, but the staff with the exception of our bellboy Manny, were horrible, they lie to you and are the rude at the restaurants. Never get Alfredo at the Arnica, he had an attitude and charged us for items that were included in our meal plans.
Commentaires de Gestion de l’hôtel
3 août 2023 par Management, Gestion de l’hôtel
Dear Guest, We offer a sincere apology for the experience you had during your stay. Thank you for your comments as it is our priority to always provide the best service for our guests. We will pay close attention to this, which I assure was not the standard we provide. We hope you can give us another opportunity to welcome you and better your experience. Warm regards,
par un voyageur
Publié le 31 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Regards, Gestion de l’hôtel
Dear Rahul, Thank you for your time and share and rate your experience with us, we hope to see you in the future.Best Regards.
par un voyageur de LOS ANGELES
Publié le 30 mai 2023
Commentaires de Gestion de l’hôtel
31 mai 2023 par Alejandro Ruiz / General Manager, Gestion de l’hôtel
Dear Ms. MistyOn behalf of all of us who are part of the Grand Solmar Rancho San Lucas staff, we greatly appreciate your visit and being able to share special moments with you.It gives us deep joy to be able to serve you and make our best effort so that your vacations and experiences are always pleasant and invite you to visit us again.We hope to see you soon in Los Cabos and once again thank you very much for your comments.Sincerely
