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Bay Village Tropical Retreat & Apartments

3.5 star property
3.5-star hotel near Cairns Esplanade

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Photo gallery for Bay Village Tropical Retreat & Apartments

Daily continental breakfast for a fee
Terrace/patio
Studio
View from property
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
227 Lake Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪14 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • Free WiFi

View all photos for Studio Room

A hotel room with a bed, a desk, a chair, a small table, a ceiling fan, and a window with blinds.

Studio Room

  • Sleeps 3
  • Free WiFi

View all photos for One Bedroom Suite

Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Suite

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

A room with a dining table, chairs, a bed, and a window with a view of greenery.

Family Room

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room

Double Room

7.6 out of 10
Good
(19 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio

Studio

Studio

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

A modern living room with grey sofas, a coffee table, and a dining area with chairs.

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 84 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Apartment, 3 Bedrooms

A hotel room with a large bed, a ceiling fan, a balcony with a chair, and a view of the outside.

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 110 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Twin Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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About the area

Cairns

Oceanside stay.With a stay at this Cairns North hotel, you'll be steps from Cairns Esplanade and Cairns Base Hospital. Cairns Esplanade Charles Street Parkland and Cairns Private Hospital are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Esplanade Charles Street Parkland - 5 min walk - 0.4 km
  • Cairns Central Shopping Centre - 14 min walk - 1.2 km
  • Cairns Night Markets - 16 min walk - 1.4 km
  • Esplanade Lagoon - 16 min walk - 1.4 km

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Atrium - ‬13 min walk
  • ‪Dundee's at Aquarium - ‬10 min walk
  • ‪Paper Crane - ‬10 min walk
  • ‪Moku Bar + Grill - ‬11 min walk

About this property

Bay Village Tropical Retreat & Apartments

3.5-star hotel near Cairns Esplanade
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the business-friendly Bay Village Tropical Retreat & Apartments. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 82 guestrooms or units
  • 2 levels
  • 3 buildings
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bay Village Tropical Retreat & Apartments offers 82 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 16 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 16 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.51 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

How close is Bay Village Tropical Retreat & Apartments to the airport?

Bay Village Tropical Retreat & Apartments is 3.6 mi (6-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Bay Village Tropical Retreat & Apartments?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Bay Village Tropical Retreat & Apartments on Jul 13, 2026 start from CA $148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bay Village Tropical Retreat & Apartments have an airport shuttle?

Airport shuttle services are not available at Bay Village Tropical Retreat & Apartments.

How close is Bay Village Tropical Retreat & Apartments to the beach?

This hotel is a short 8-minute walk from Cairns North Beach and 13.4 mi (23-min drive) from Palm Cove Beach. Don't forget your sunscreen!

Does Bay Village Tropical Retreat & Apartments offer free breakfast?

Free breakfast isn’t provided at Bay Village Tropical Retreat & Apartments, but continental breakfast is offered for a fee of AUD 16 for adults and AUD 10 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Bay Village Tropical Retreat & Apartments?

No, there is no casino at this hotel, but Reef Hotel Casino (3-min drive) and Cazalys Cairns (5-min drive) are nearby.

What time is check-in at Bay Village Tropical Retreat & Apartments?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM.

Is there free parking at Bay Village Tropical Retreat & Apartments?

This hotel offers free self parking.

Does Bay Village Tropical Retreat & Apartments have a pool?

Bay Village Tropical Retreat & Apartments features an outdoor pool.

Does Bay Village Tropical Retreat & Apartments have a restaurant?

Yes, there is a restaurant on site.

Does Bay Village Tropical Retreat & Apartments have a spa?

There are no spa services available at this hotel.

How close is Bay Village Tropical Retreat & Apartments to downtown Cairns?

Bay Village Tropical Retreat & Apartments is 0.8 mi away from Cairns.

Bay Village Tropical Retreat & Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 281 out of 775 reviews
Rating 8 - Good. 332 out of 775 reviews
Rating 6 - Okay. 105 out of 775 reviews
Rating 4 - Poor. 35 out of 775 reviews
Rating 2 - Terrible. 22 out of 775 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

C K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, safe property and fantastic staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nicely decorated hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and lovely staff .. had a lovely time
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Everything was great. Easy check in, good location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in, laundry facilities, great restaurant!
Stayed 2 nights in May 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but everything I needed. Good shower pressure, quality mattress. AC worked and kettle for coffee. Pool was good for post promenade run dip! Happy hour $7 beer and wine. What more do you want?!
Stayed 1 night in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout great location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CBD, airport and access to trips out of Cairns.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Jan 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and surprisingly quiet. Close to the hospital which was very convenient.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Richard

Liked: Cleanliness
Good value - clean, big rooms, big bed - but in need of some refurbishment. Most annoying is the awful WiFi reception in the rooms, even using their admin host, and serious use has to be done in reception.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel, highly recommend
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and would come back.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Harm

Liked: Cleanliness, staff & service, property conditions & facilities
We had the perfect stay and outstanding dining experience.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were happy to help with anything you needed
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Peter

Great restaurant, large rooms.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining, friendly staff, close to the CBD
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely environment and friendly staff.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation, set in a tranquil environment.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a quick trip
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Large comfortable clean room and excellent Indonesian restaurant downstairs. Perfect one night stay
Stayed 1 night in Aug 2024
Verified

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Bay Village Tropical Retreat is nice and handy to the hospital and down town Cairns
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
The Balinese Restaurant and the friendly staff at the hotel.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely polite, welcoming and helpful. The restraint and bar are a must.
Stayed 4 nights in Aug 2025