Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
November
Publié le 15 nov. 2021 sur HomeAwayIt was a nice place. Had a few minor issues but the property manager helped sort it out and gave us an extra hour to check out for the inconvenience. Would stay again
Commentaires de Gestion de l’hôtel
16 nov. 2021 par VrboOwner, Gestion de l’hôtel
Thank you Seun for your visit for your review. We are happy that you are satisfied with your stay! Hope to see you again!
Best regards, Alice
Simply Comfort Team
par un voyageur
Amazing View
Publié le 8 août 2021 sur HomeAwayCheck in was thorough but smooth, facility was quiet. Great view of the down town core. I will definitely stay again.
Commentaires de Gestion de l’hôtel
8 août 2021 par VrboOwner, Gestion de l’hôtel
Thank you for your terrific review and kind words, Glenn. We are happy you enjoyed our service and your stay in our apartment! We will be glad to see you again in the future. Sincerely, Denis
par un voyageur
confusing, disappointing and incorrect
Publié le 7 juill. 2021 sur HomeAwayOnly three out of the four of us ended up going, as they informed us last minute while already heading to Calgary that they put us in a different apartment due to double booking. Originally on the fourth floor moved to the 29th floor as well as now in a different building. We had to turn around to leave one behind, as she had had surgery and could not handle the stairs incase of an emergency, not to mention we booked the fourth floor due to fear of heights for a few of us. Anyway, they told us last min (they knew before that I'm sure but waited to say, we were waiting for the check in instructions which were promised 24-48 hours prior.. I had to ask for them as we were driving already to Calgary) and did not seem sorry or offer discount or anything. Basically come or don't. Unfair, and disapointed.
Commentaires de Gestion de l’hôtel
8 juill. 2021 par VrboOwner, Gestion de l’hôtel
Dear Kayla Reyes!
We are terribly sorry for these inconveniences you have experienced. Unfortunately the unit you have booked was not available anymore. We relocated you to the unit that was available and that was the only available option. We really appreciate your feedback and we try our best for you to enjoy your stay, Unfortunately we were not able to do it this time but we did what we could. Thank you for understanding.
Best regards,
Simply Comfort Team
