Aloft Cancun

3.5 star property
3.5-star hotel near UltraMar Ferry Terminal, connected to the convention center

Choose dates to view prices

Room options

View all photos for Aloft Two Queen Room With Lagoon View

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Lagoon View

  • Sleeps 4

View all photos for Aloft Two Queen Room With Ocean View

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Ocean View

  • Sleeps 4

View all photos for Aloft King Room with Lagoon View

Minibar, in-room safe, desk, laptop workspace

Aloft King Room with Lagoon View

  • Sleeps 2

View all photos for Aloft King Room with Ocean View

Minibar, in-room safe, desk, laptop workspace

Aloft King Room with Ocean View

  • Sleeps 2

View all photos for Junior Suite With Lagoon View

Minibar, in-room safe, desk, laptop workspace

Junior Suite With Lagoon View

  • Sleeps 2

View all photos for Junior Suite With Ocean View

Minibar, in-room safe, desk, laptop workspace

Junior Suite With Ocean View

  • Sleeps 2

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(13 reviews)
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Ocean View

aloft, Room, 1 King Bed, Ocean View

aloft, Room, 1 King Bed, Ocean View

7.6 out of 10
Good
(5 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(17 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(91 reviews)
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Aloft Two Queen Room

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room

  • Sleeps 4

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Aloft King Room

Minibar, in-room safe, desk, laptop workspace

Aloft King Room

  • Sleeps 2

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About the area

Cancun

Zona Hotelera stay.With a stay at this Zona Hotelera hotel, you'll be steps from Cancun Convention Center and UltraMar Ferry Terminal. Also, Caracol Beach is within half a mile (1 km) and La Isla Shopping Mall is within 3 miles (5 km).

What's nearby

  • UltraMar Ferry Terminal - 2 min walk - 0.2 km
  • Cancun Convention Center - 3 min walk - 0.3 km
  • Caracol Beach - 5 min walk - 0.4 km
  • Gaviota Azul Beach - 6 min walk - 0.6 km
  • Forum Beach - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Mediterraneo - ‬2 min walk

About this property

Aloft Cancun

3.5-star hotel near UltraMar Ferry Terminal, connected to the convention center
Aloft Cancun offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 366 square feet (34 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Aloft Cancun.

This 3.5-star Cancun hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 10 levels
  • 366 sq ft of conference space
  • 34 sq m of conference space
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Aloft Cancun offers 177 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (1 inch wide)

Room amenities

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 899 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 54 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 135 for children
  • Pet fee: MXN 899 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Aloft Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 253 reviews
Rating 8 - Good. 56 out of 253 reviews
Rating 6 - Okay. 24 out of 253 reviews
Rating 4 - Poor. 10 out of 253 reviews
Rating 2 - Terrible. 13 out of 253 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Stayed 1 night in Sep 2025

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large supermarket nearby. This hotel needs to have the open bar moved indoors when it starts raining outside. It takes to long to move it indoors. Not good for business. The facility is clean and the area is excellent. I couldn’t find any negatives with this place!
Stayed 3 nights in Sep 2025

6/10 Okay

Donghak

Stayed 2 nights in Sep 2025

10/10 Excellent

marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Loft. The place is located in a heart of Cancun,staff is friendly,my room had a goid view (partial ocean).If you are not looking for a beach resort this is a great option
Stayed 1 night in May 2025

10/10 Excellent

Randy

Stayed 1 night in Sep 2025

10/10 Excellent

ZABEEDA, CUNUPIA

Stayed 2 nights in Sep 2025

8/10 Good

Oscar

Stayed 1 night in Aug 2025

10/10 Excellent

Cecil, Paradise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Not a lot to do outside the resort
Stayed 1 night in Sep 2025

10/10 Excellent

Ronely

Stayed 7 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was colorful, cheerful, upbeat. Friendly, helpful, staff.
Stayed 3 nights in Aug 2025

6/10 Okay

Heema

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Aug 2025

10/10 Excellent

Vladimir

Stayed 1 night in Jul 2025

6/10 Okay

Walter

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty room

The room had trash like an empty paper toilet roll between beds, floors sticky and dirty, my feet got so black , soap bars on the floors by the desk, looks like they never sweep, the shower really needs a good scrubbing, it also had hair all around.
Stayed 2 nights in Aug 2025

8/10 Good

JORGE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees where polite, clean rooms, close to the beach and night life.
Stayed 8 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Convenient Hotel for Shopping and Excursion

This hotel was located near a big supermarket so that we could buy everything we wanted. Its very convenient for us. It was easy for us to take a bus to downtown because the bus stop was in front of the hotel. They gave us a welcome drink. We spent lovely days here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

8/10 Good

Maria

Stayed 4 nights in Aug 2025

10/10 Excellent

Saurabh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

CARRIE S.

Stayed 2 nights in Aug 2025

10/10 Excellent

Jamelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft is a great company. The accessibility room was spacious and comfortable. We appreciated the amenities such as shower chair and commode support handles. Will definitely use Aloft in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved It
Stayed 4 nights in Jul 2025

8/10 Good

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Very assessable to everything
Stayed 7 nights in Jul 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Gwen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025