Note fondée sur 7 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
3,8 Propreté de la chambre
3,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 6 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2023 par deborah, Gestion de l’hôtel
Thank you for your response! We were very happy to host you
5 sur 5
par un voyageur

Publié le 6 sept. 2023 sur Expedia
This Villa was amazing! Loved the space! Pros: Space was AMAZING Off the Beach Great Security Great Communication with Casago Parking space offered Public transportation was great and right outside gate Was given a unopened 5 gallon bottle of drinking water to use (BUT still bought bottled water since I am picky with water) Cons: Located on a Resort that you do not have access to (cannot go to the pool nor restaurants) BUT the beach access is the same for the resort people and Villa people You cannot use the chairs/umbrellas on the beach since they are for the resort people only Fridge had a smell to it Place was not swept/mopped (BUT They sent someone the next day to do this) Comforters/Sheets/Towels had stains on them (BUT they replaced them HOWEVER only replaced sheets and did not provide enough replacement towels) Restaurants were not walking distance and walking distance restaurants on Google Maps were in the surrounding resorts that we could not go to Paid for day passes to the neighboring resort (Emporio Cancun) to use their pool which was amazing but again, sucked that we could not use the pool at the resort the Villa is at (Wyndham Grand Cancun)
Commentaires de Gestion de l’hôtel
26 sept. 2023 par CASAGO, Gestion de l’hôtel
Your review fills us with gratitude. The Casago team is happy for your visit and we hope you had a pleasant stay. Knowing that you trust us motivates us to keep improving, please share your experiences with your loved ones! We look forward to welcoming you again soon.We will give priority to your comments to improve our service.
1 sur 5
par un voyageur

Publié le 2 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2023 par CASAGO, Gestion de l’hôtel
We appreciate you taking the time to write us a review, the Casago team is happy to welcome you and wish you a pleasant stay.
5 sur 5
par un voyageur

Publié le 1 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
2 janv. 2023 par CASAGO, Gestion de l’hôtel
Thank you for taking the time to rate your stay at Casago, we are happy to welcome you and hope it was a pleasant stay for you.
4 sur 5
par un voyageur

Publié le 18 juill. 2022 sur Expedia
这是我离海住的最近的别墅,环境非常好,地理位置也很方便,很喜欢这次的住宿环境!非常棒的体验!房屋管理人员也很Nice!
4 sur 5
par un voyageur

Publié le 26 oct. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
3 déc. 2020 par Andrea, Gestion de l’hôtel
Thank you for your review.
4 sur 5
par un voyageur

Publié le 29 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2020 par Villas concorde by Casago, Gestion de l’hôtel
Thank you for letting us be part of your holidays, we are already looking forward welcome you back soon again. Kind regards!