Note fondée sur 149 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,9 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mars 2024 sur Expedia
Filthy rooms, holes in bed covers, huge body dent in mattress making it the most uncomfy bed I’ve EVER slept in, stains on bedding, grubby bathroom, mouldy pillows, dirty breakfast tables and mats, inattentive staff, location undergoing construction and middle of nowhere, unsafe to walk back after dark.
NOT 5* - more like 2*
Commentaires de Gestion de l’hôtel
17 mars 2024 par Sudhir Patil, Gestion de l’hôtel
Dear Mr Kirsty,Thank you for the feedback. We sincerely regret that we could not live up to your expectation. Request you to please give us another opportunity to get it right for you.Warm RegardsSudhir Patil
par un voyageur
Publié le 13 mars 2024 sur Expedia
Rooms need to be upgraded with new appliances and new mattresses.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Sudhir Patil, Gestion de l’hôtel
Dear Mr Singh,Thank you for the feedback. We sincerely regret that we could not live up to your expectation. Request you to please give us another opportunity to get it right for you.Warm RegardsSudhir PatilFront Office Manager
par un voyageur
Nice hotel great location
Publié le 8 mars 2024 sur HotelsGreat service ,friendly staff and clean comfortable room, just noisy guests in adjoining rooms and some kind of alarm going off in the early morning hours was rather disturbing
Commentaires de Gestion de l’hôtel
17 mars 2024 par Sudhir Patil, Gestion de l’hôtel
Dear Mr Mike, ,Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon.warm regards
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 mars 2024 par Sudhir Patil, Gestion de l’hôtel
Dear Guest,Thank you for rating usRegards.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Staff need training. They are enthusiastic but have not been trained on hospitality and hospitality service.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Outdated and bathroom was not very clean. property needs to be remodeled for sure.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Sudhir Patil, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the dissatisfaction experienced by you.We’re known for our exceptional attention to detail, and we regret that we missed the mark. We have appraised the concerned departments regarding the feedback.We look forward to another opportunity to serve you better, assuring you of our best services.Warm Regards
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Sudhir Patil, Gestion de l’hôtel
Dear Mr Jain Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm regards
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Please don’t stay. Worst place ever. Not even worth 20 quid a night.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Sudhir Patil, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the dissatisfaction experienced by you.We’re known for our exceptional attention to detail, and we regret that we missed the mark. We have appraised the concerned departments regarding the feedback.We look forward to another opportunity to serve you better, assuring you of our best services.Warm Regards
par un voyageur
Publié le 1 févr. 2024 sur Expedia
The staff at the resort are very nice. I would definitely go back. Very helpfull.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Sudhir Patil, Gestion de l’hôtel
Dear Mr Kevin Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm regards
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Average
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Sudhir Patil, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the dissatisfaction experienced by you.We’re known for our exceptional attention to detail, and we regret that we missed the mark. We have appraised the concerned departments regarding the feedback.We look forward to another opportunity to serve you better, assuring you of our best services.Warm Regards
