Note fondée sur 304 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Nourriture horrible , les restaurants respect pas les heure d’ouverture, manque de personnelle compétent , les piscines est spa extérieur ferme bcp trop tôt , systèmes de logistique de nourriture de bas niveaux .
Commentaires de Gestion de l’hôtel
23 déc. 2023 par Dear Jonathan,, Gestion de l’hôtel
Dear Jonathan, We greatly regret that you sadly left the hotel with a poor impression of your time with us and I offer you my sincerest apologies, as you did not experience Margaritaville Island Reserve Cap Cana at its best.We do hope that we have the opportunity to welcome you back with Karisma in the future.
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Dear Anas, , Gestion de l’hôtel
Dear Anas, Thank you for your review. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned and see the areas of opportunity that was not mentioned on this review. !Fins Up!
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Dear Edward A.,, Gestion de l’hôtel
Dear Edward A.,It is with great sadness that we receive your review without any comments to evaluate what happened. We are very sorry that on this occasion Margaritaville Island Reserve Cap Cana was not the perfect match for you and your vacation needs. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned.!Fins Up!
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Good property and layout. It’s nice for people with kids. Overall it was a good experience and I’d return. Some of the employees quite obviously hate working there and can be rude with the guests.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Dear David, , Gestion de l’hôtel
Dear David, Thank you for you 5/5 rating, although it was not typically enjoyable to read your comments. We hope to you see again very soon at the Margaritaville Cap Cana or another one of our Karisma Hotels and Resorts.!Fins Up!
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Property was nice. Pool areas great for kids. Beach is rocky but clean area. Overall is a good option for people with kids. Some (not all) of the employees were rude with us and quite obviously were miserable working there.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Dear David, , Gestion de l’hôtel
Dear David, Please accept our sincere apologies for not coming up to your rightful expectations. We at the Margaritaville Island Reserve Cap Cana Hammockpride ourselves on our high levels of service and glorious offerings; we are terribly sorry if that did not come across during your visit. We have taken your feedback very seriously and every aspect of your review has been taken onboard.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Pools great. NO BEACH to swim, all coral.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Dear Martin,, Gestion de l’hôtel
Dear Martin, Thank you for your rating. It is with great sadness that we receive your review based more on the beach status. Please be assured we are taking care to maintain our beach, as well as the overall cleanliness of Margaritaville Island Reserve Cap Cana Hammock on a daily basis, however, your points are noted and your observations will be shared with our team members. !Fins Up!
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Dear Shannon, , Gestion de l’hôtel
Dear Shannon, Thank you for your review. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned and see the areas of opportunity that was not mentioned on this review. !Fins Up!
par un voyageur de barceloneta
Publié le 12 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Dear Xavier,, Gestion de l’hôtel
Dear Xavier,Thank you for you 5/5 rating. We hope to you see again very soon at the Margaritaville Cap Cana or another one of our Karisma Hotels and Resorts.!Fins Up!
par un voyageur
Could have been better
Publié le 10 févr. 2024 sur HotelsNot on par with top luxury resorts in the area. Ok for the money but as the old saying goes, You get what you pay for.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Dear Michael, , Gestion de l’hôtel
Dear Michael, Thank you for your review. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned and see the areas of opportunity that was not mentioned on this review directly. !Fins Up!
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mars 2024 par Dear Ann,, Gestion de l’hôtel
Dear Ann,Thank you for your review. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned and see the areas of opportunity that was not mentioned on this review. !Fins Up!
