Note fondée sur 866 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 19 mars 2024 sur Expedia
Gracias a todo equipo de TRS!
Commentaires de Gestion de l’hôtel
19 mars 2024 par TRS Cap Cana Waterfront & Marina Hotel, Gestion de l’hôtel
¡Estimado Andressa!Muchas gracias por compartir su experiencia en TRS Cap Cana, esperando que haya tenido un excelente viaje de regreso a casa para nuestro equipo ha sido un placer absoluto cuidar de usted.Estamos muy contentos de haber superado sus expectativas y realmente apreciamos la oportunidad que nos ha dado de acoger sus vacaciones. Esperamos poder darle la bienvenida en su próxima visita y brindarle la mejor experiencia como es merecido, apreciamos mucho nos haya visitado. Cordialmente.
4 sur 5
par un voyageur

Publié le 16 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2023 par TRS Cap Cana Waterfront & Marina Hotel, Gestion de l’hôtel
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,
5 sur 5
par un voyageur

Publié le 22 juin 2023 sur Expedia
The entire staff was friendly and very helpful. We really enjoyed our stay because of their attentions. I will only recomment more variety of food at the snack bar near the pool.
Commentaires de Gestion de l’hôtel
22 juin 2023 par TRS Cap Cana Waterfront & Marina Hotel, Gestion de l’hôtel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
1 sur 5
par un voyageur

Publié le 11 mai 2024
Commentaires de Gestion de l’hôtel
3 juin 2024 par TRS Cap Cana Waterfront & Marina Hotel , Gestion de l’hôtel
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,
3 sur 5
par un voyageur

Publié le 20 mars 2024 sur Expedia
Food was mediocre.
Commentaires de Gestion de l’hôtel
26 mars 2024 par TRS Cap Cana Waterfront & Marina Hotel , Gestion de l’hôtel
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,
5 sur 5
par un voyageur de spring valley

Publié le 20 mars 2024 sur Expedia
Everything is excellent, except the fact that there is No beach front at the property
Commentaires de Gestion de l’hôtel
20 mars 2024 par TRS Cap Cana Waterfront & Marina Hotel, Gestion de l’hôtel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
5 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
Everything good but only the reservation food at ni is the only problem sometimes u name is not on the list but besides that everything good
Commentaires de Gestion de l’hôtel
18 mars 2024 par TRS Cap Cana Waterfront & Marina Hotel, Gestion de l’hôtel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
5 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
This was a short stay but the staff were super helpful and when I asked about a late checkout, they were very amenable for a small fee. The food ai had was all very good and I really enjoyed having breakfast bought to my room at no extra charge. A fun place to stay for a short stay.
Commentaires de Gestion de l’hôtel
17 mars 2024 par TRS Cap Cana Waterfront & Marina Hotel, Gestion de l’hôtel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
5 sur 5
par un voyageur

Publié le 16 mars 2024 sur Hotels
Love it 😍
Commentaires de Gestion de l’hôtel
17 mars 2024 par TRS Cap Cana Waterfront & Marina Hotel , Gestion de l’hôtel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
5 sur 5
par un voyageur

Publié le 16 mars 2024 sur Expedia
The staff was amazing. The restaurants and room service was prompt and great. 10/10 would recommend to anyone.
Commentaires de Gestion de l’hôtel
17 mars 2024 par TRS Cap Cana Waterfront & Marina Hotel, Gestion de l’hôtel
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.