Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Spring break 2024
Publié le 10 avr. 2024 sur HomeAwayThis was part of our family's 2nd trip to North Captiva and the island provided the perfect vacation destination. The house had all the space we needed for our group of 14. The kids loved having the pool and the trek to the beach was short and easy. We saw lots of wildlife including dolphins on the beach everyday. Our only issue was that the water pump wasn't working when we arrived and it look a couple of days to get it resolved. Once that was on working order we were able to fully relax and enjoy the paradise that North Captiva has to offer.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par VrboOwner, Gestion de l’hôtel
We are so glad you had a great day on the island and enjoyed everything that Serenity Now has to offer. We apologize that it took some time for the licensed water technician to fix the issue. We were able to get the water going almost immediately with a temporary fix. The pump has since been replaced. Thank you for your review and come back again !
par un voyageur
Serenity Now-Terrific!
Publié le 8 avr. 2024 sur HomeAwayThis is, I believe, our fifth visit to North Captiva Island. It is a very special place indeed-if you have not been there before, make sure you understand with NCI is about and what makes it such a unique Florida destination. We have stayed in a different homes each time depending on our family number on that particular stay. This is a terrific place to stay. The home was exactly as portrayed on the VRBO site. It was spotless on our arrival and there is an abundance of everything you might need from kitchen items, games, beach stuff, linens, and much more. As we learned previously, bring twice the food and half the clothes and you will hit it about right with what you need to supply. The home is exceptionally spacious, well lit, and has a lot of great features in terms of the layout. It gives everyone a lot of space, with a perfect location on the island and it is set in a beautiful spot with fabulous views. Tortuga Properties does the day to day management and this was a real plus-they provided all the details well before arrival to get us ready, greatly facilitated our arrival-meeting the ferry in a driving rainstorm-checked in often, and were exceptionally responsive to my inquiries during the stay. The text messaging feature is critical as the cell signal is variable over the island. This will be a great home for family vacations-nothing is lacking. Highest recommendation-Enjoy!
par un voyageur
Wonderful week!
Publié le 8 janv. 2024 sur HomeAwayOverall we had a wonderful week at this property! Tortuga property management was responsive to our needs and very helpful. We had guests from age 7-older adults and everyone was comfortable. We did not use the cabana room and all guests stayed in the main house. We look forward to visiting the island again (and hopefully a little warmer weather)!!
par un voyageur
Remote Island Escape
Publié le 3 janv. 2024 sur HomeAwayOur stay involved 10 family members escaping the holiday stress to enjoy a remote location that offers opportunity to enjoy nature, play games on the beach, and make family memories. Our mission was accomplished!
par un voyageur
Holiday Vacation
Publié le 3 janv. 2024 sur HomeAwayStayed for approx 4 nights. Cute house, nicely decorated and convenient location to pool / beaches. Very pretty island, but it is still recovering from last years hurricane.
par un voyageur
Refreshing escape
Publié le 25 nov. 2023 sur HomeAwayThe house is nice and the island as a whole is amazing. As of Nov 2023 the island is still undergoing significant repairs from the hurricane. No biggie, just wasn't communicated with us to the extent that it should have. Two sides of the house windows were covered with plastic when we arrived and weren't taken off until we requested being able to see out the windows - they were quick to respond and removed it the next morning. The screened in pool was torn all over the top. A couple doorknobs fell off from improper installation after what appeared to be painting, but I'm not certain. There was drywall dust under all the windows where they were recently replaced. I'd say they were small but significant issues that bothered a few of us. All of those things aside, we thoroughly enjoyed N. Captiva Island and despite the inconveniences would stay there again.
par un voyageur
Serenity Now
Publié le 9 juill. 2022 sur HomeAwayThe house was well equipped with everything you could possibly need. It was very close the the Beach & Gulf. The little ones really loved the pool. It was also close to the gift shops, restaurants, and kayaking. We were 14 people ranging in age from 8 to 80 and everyone had a great time.
par un voyageur
Spring Break
Publié le 29 mars 2022 sur HomeAwayGreat Stay at Serenity Now. Duncan and Valerie from Tortuga Property Management made our vacation stress free. Thanks!
par un voyageur
Cleanliness and upkeep of property are the only issues
Publié le 21 févr. 2022 sur HomeAwayThings that need attention: The pool screen had a tear and thus the pool was not as clean as it could have been. The pool toys were covered in mold likely because they were put away wet and left that way for quite a time. One of the golf carts seemed almost dangerous with how lose the steering was on it. There was a broken light fixture. There were little bugs in the kitchen and the loft. We reported this and someone came out and sprayed and that really helped!
The walls need a good cleaning. The dining room chair seats were stained. The bed near the pool had sand on the sheets prior to our use.
The code we were given to use at the club didn't work so we had to go to the office and they complained that we should have been registered and gave us a different code. I'm not sure if that was only for a day but it did not work for us either so we just went through the employee enterence to the pool to get in.
The place worked for our family of 13. It was close to the beach. The kitchen had everything we needed.
par un voyageur
Serenity House
Publié le 9 janv. 2022 sur HomeAwayWe stayed at Serenity House for a week, beginning of Jan., 2022. We vacationed with our adult children and 2 great grand babies. The house was very well stocked with dishes, pots and pans and accessories, lots of towels including beach towels. Shampoo and conditioner in all the bathrooms. There was a little issue with tiny ants in the kitchen. There was a can of spray, and after serving a meal, we would spray the counters. That seemed to help. But I wouldn’t recommend leaving any food out unattended. The home was very comfortable and met our needs perfectly. The house managers were awesome, and if there was anything needed, they were on it immediately! We had a wonderful, relaxing week! Would highly recommend Tortuga Properties!!
