Note fondée sur 67 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 févr. 2024 sur Expedia
This place is old and outdated.
Commentaires de Gestion de l’hôtel
12 mars 2024 par C Patel, Gestion de l’hôtel
we have recently upgraded interior of guest rooms so it is day to day improvements which you might notice as well. I hope you must consider Centralia Inn for any future stay. You are most welcome again. Thanks
par un voyageur
Publié le 21 janv. 2024 sur Expedia
The people were great and very polite
Commentaires de Gestion de l’hôtel
12 mars 2024 par C Patel, Gestion de l’hôtel
Thank you Kenneth for very positive response on your stay here at centralia inn
par un voyageur
Publié le 1 janv. 2024
They almost did not let me check in because they have a hard cut off of 10pm check ins and I was travling for an event and did not get to the hotel till late. There was a clear open sign lit up in the office but the man who was at the office was angry I did not check in earlier and said he normally would not let me check in. Then he game me a key to a room that already had a person in it so I had to go back and have him give me an unoccupied room.
par un voyageur
Publié le 7 déc. 2023 sur Expedia
Maintenance has been neglected
Commentaires de Gestion de l’hôtel
3 janv. 2024 par CP, Gestion de l’hôtel
Thanks Richard. We are having house keeper on alternate days so you can always ask for any logically requirement without any hesitation. The maintenance is regularly happen externally as well as interior rooms.
par un voyageur
Publié le 25 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 nov. 2023 par manager, Gestion de l’hôtel
Thank you Monica for this positive response.
par un voyageur
Publié le 16 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 janv. 2024 par CP, Gestion de l’hôtel
Thank you Julita
par un voyageur
Publié le 12 avr. 2023 sur Expedia
The gentleman at the desk was excellent. He was friendly answered any question we had and said if we needed anything to let him know. The room was not very clean and the towels should have been rags they were so frayed and stained. The facecloths were new. The bathroom door was falling off. The toilet was the same size as a child’s in an elementary school.
Commentaires de Gestion de l’hôtel
19 avr. 2023 par John - Manager, Gestion de l’hôtel
Thank you for staying here at the property and sorry for any inconvenience happened to you during your stay. We are working on that constantly to improve guest experience for their stay.
par un voyageur
Just like you would imagine - fine
Publié le 13 mars 2023 sur HotelsEverything was exactly as expected.
Commentaires de Gestion de l’hôtel
24 mars 2023 par John - Manager, Gestion de l’hôtel
Thanks for the feedback Dawn, we try our best with what we have here and endeavor to make it as pleasant a stay as possible. We hope to see you again.
par un voyageur
Publié le 12 mars 2023
Toilet was clogged ,broken door, broken ice machine,microwave worked only half the time.Pillow case had hair and stain.smelt bad !!
Leftover food from who ever stayed before ! Couldn't even get fresh towels was give stained floor towels.This place needed to be checked out by health department!
John was good at shinning you on !I didnt like him smoking at my door and Fred needs tools to do his job!
How ever Fred was kind!
Commentaires de Gestion de l’hôtel
24 mars 2023 par John - Manager, Gestion de l’hôtel
Sorry you didn't enjoy your stay, but we appreciate your feedback. I apologize sincerely about the bedding and the towels, both are being switched out with brand new products as we speak. The toilet was not an issue that I was aware of, and the door and leftover food are issues for maintenance and housekeeping. The former now has a work order, and the latter has been addressed directly and will not happen again with my staff.Do apologize regardless that you didn't enjoy your stay, do hope you give us another chance in future, and thank you very much for the kind words regarding Fred and I. (Apologies on the smoking! I'm trying to quit anyway)
par un voyageur
Publié le 19 févr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
24 mars 2023 par John - Manager, Gestion de l’hôtel
Sorry you didn't enjoy your stay, but we appreciate your feedback. If you could provide specifics we will endeavor to improve upon the current situation, and do hope that you'd stay with us again.
