Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 Service et personnel
4,2 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2020 par Edson, Gestion de l’hôtel
Dear Guest,
Thank you so very much for visiting Suuko Wellness & Spa Resort!
We hope to always provide a great environment with professional services that exceed the
guests expectation. We are happy and looking forward to serving you again.
par un voyageur
Spa ungeeignet für Businesstrips
Publié le 13 févr. 2024 sur HotelsFür einen Businesstrip ungeeignet. Personal sehr freundlich jedoch der Service war zum Teil ungenügend. Personal spricht zum Teil ein schlechtes English, was es nicht einfacher macht. Das Haus ist groß mit eigenem Spa Bereich. Der Pool ist schön. Liegt schön im Grünen. Es gibt ein kostenfreies Angebot um an den Strand zu fahren. Eigenes Restaurant.
par un voyageur
Publié le 5 févr. 2024 sur Expedia
par un voyageur
Publié le 20 janv. 2024 sur Hotels
par un voyageur
超滿意的體驗
Publié le 10 nov. 2023 sur Hotels每次出入房間都有專車接送很有貴賓的感覺，房間很大很舒適，還有專門放行李的小房間，玻璃頂淋浴間也很讚
Commentaires de Gestion de l’hôtel
3 déc. 2023 par Yasmi , Gestion de l’hôtel
Thank you very much for your reviews
par un voyageur
Publié le 27 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2020 par Khun ED, Gestion de l’hôtel
Dear our values guest,
Warmest greeting from Suuko Wellness & Spa Resort
Thank you for taking the time to give a rate for our hotel with regards to your experience and we look forward to seeing you again!
Thank you and see you again on your next visit at Thailand.
par un voyageur
Det forhenværende lux spa
Publié le 8 févr. 2020 sur HotelsVi blev mødt af smilende personaler ved hotellet . Min hytte låg 200 meter væk fra pool og morgenmad området. Området hvor hytten ligger er ikke særlig velholdt.
Brusehovedet kalket til . Maling skæller af væggene . Aircon virkede i perioder .
Bedre personale om hjælp til dagstur med taxa, det kunne de ikke hjælpe med da de ikje kørte disse ture. Da jeg ville have hjælp fra en anden taxa kunne jeg ikke få hjælpe . ( ikke tale engelsk ) morgenmad typisk thai med ris og andre skønne retter . På forespørgsel laver de skønne æg ligesom du ønsker det.
Lækker stor pool med sparsom poolbar . Stedet har engang været et luskus spa ophold men den tid er forbi.
Commentaires de Gestion de l’hôtel
12 févr. 2020 par Kan, Gestion de l’hôtel
Dear Khun Soren,
Firstly, I would like to thank you for taking your time to advise us regarding your stay at Suuko Wellness & Spa Resort. It is only through feedback such as yours that we are able to maintain and indeed where necessary improve the service that we provide to our valued guest.
I was very disappointed to read of your experience. I do aplogize with sincerity. I certainly empathize regarding the points you mention in your review, especially the weak shower head and air condition system that we will fix immediately. The level of service which you noted, was not helpful to guests enough by our standards both for our staff and the external taxi service, and will be addressed with the concerned party.
We highly value our customer opinion and would like to thank you for bringing this to our attention.
par un voyageur
I can’t wait to return!
Publié le 7 févr. 2020 sur HotelsAs soon as my I arrived with my group, we were greeted with an iced ginger tea, a towel to cool us down, and a very kind staff that was eager to make our experience the best from the start.
My friends and I each booked our own villas, which made our stay even better. Everything was beautiful. The shower room was definitely my FAVORITE part of the entire stay, but it had to beat my in-room massage suite, my jetted hot tub, private toilet closet, huge comfortable bed, and large balcony with a lounge area for two people.
The pool was amazing and the resort itself was beautiful and well taken care of.
I decided to invest in an in-room body scrub and massage, and the experience was divine. To know that I didn’t have far to go after my masseuse expertly rubbed me down made the experience all the more enjoyable.
If you are considering this resort, I would go ahead and book it. I have no regrets.
Commentaires de Gestion de l’hôtel
12 févr. 2020 par kan, Gestion de l’hôtel
Dear Guest, Thank you for sharing your good experience. We are really appriciate for your commend. And we hope to warm welcome and servcie you again on the nextime.
par un voyageur
Staff is terrible
Publié le 30 janv. 2020 sur HotelsStaff is terrible and it is not very clean. Everything is outdated. Breakfast is almost horrible. Hotel desperately needs repair. Big one and it should be done a long time ago.
Commentaires de Gestion de l’hôtel
31 janv. 2020 par Edson, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your review with us. Please allow me to apologize for the less than favorable experience you had while staying at our hotel. It is uncharacteristic of our team members to respond to your requests in this manner and will be addressed internally. We take your comments seriously and I assure you that we will provide additional training as well as look at alternative options to ensure a better guest experience.
We value you as our guests and we hope you will consider staying with us in future to exceed your expectations.
par un voyageur
Publié le 19 déc. 2019 sur Hotels
Our experience with this hotel was very nice. They were really friendly and helpful. They could be the best if they knew better English and more clean the room such as the curtains.
Commentaires de Gestion de l’hôtel
21 déc. 2019 par Khun Edson, Gestion de l’hôtel
Dear Valued Guest,
Thank you for taking time to review your stay with us. Please allow me to apologize for the lack of English communication with some of team members. We try to provide a English lesson for our team members for better communication in the future. Also our HK team member will address directly regarding the cleanliness of our Villa inside and outside the room.
We value you as our guest and would like to welcome you back soon to exceed your expectation.
