Note fondée sur 567 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 nov. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
27 nov. 2018 par -Julie B. , Gestion de l’hôtel
Dear Sam,
Thank you for taking the time to provide us feedback on your experience at the Holiday Inn Express Belmont. We are pleased to know you had a great experience and we hope you will choose to stay with the next time you are in the Belmont area.
Best Wishes,
-Julie B.
Guest Experience Champion
par un voyageur
Publié le 15 août 2018 sur Hotels
Service parfait, très bon petit déjeûner, piscine ok
Commentaires de Gestion de l’hôtel
18 août 2018 par -Julie B. , Gestion de l’hôtel
Dear Benedicte,
Thank you for the 5 star review. We hope to see you again if ever in Belmont, NC.
Best Wishes,
-Julie B.
Guest Experience Champion
par un voyageur
Attente de remboursements,et enquette au telephone
Publié le 2 mars 2018 sur HotelsPour un court séjour c'est parfait nous n'avons pas trouvé l'hôtel malgré les bonnes intentions des 10ou 12personnes qui nous ont renseignees.Nous avons enfin trouvé un hôtel Holiday inn auprès de Newton,qui nous a dit qu'il ferait le nécessaire pour nous faire rembourser j'attends de voir hôtel.com pour rembourser
Commentaires de Gestion de l’hôtel
15 avr. 2018 par -Julie B., Gestion de l’hôtel
Dear Valued Guest,
Thank you for taking the time to provide us feedback on your experience at the Holiday Inn Express. We are sorry our location was hard for you to find. Our address is 250 Beatty drive Belmont, NC 28012. We hope that next time you are in the area you will choose to stay with us again.
Safe Travels,
-Julie B.
Guest Experience Champion
par Sophie de Le diamant - Martinique
Excellent hotel
Publié le 2 août 2015 sur HotelsLe service est excellent et le personnel attentionné. Nous étions en stand by à Charlotte et l'équipe a été aux petits soins. A recommander!
Commentaires de Gestion de l’hôtel
3 oct. 2016 par General Manager, Gestion de l’hôtel
Thanks for your review!
par un voyageur
Publié le 8 avr. 2024
The property was run down and dirty. The furniture chipped everywhere. The first room we were put in smelled is smoke, the bathroom hadn’t been cleaned and the a/c wasn’t working correctly. The second room smelled like mold and mildew. The third room I finally settled on, which was the only one left was ok but there was mold in the bathroom and the door frames and hinges were rusty. The hallways looked like the hadn’t been vacuumed in months and were extremely dirty. Some unfortunate sole got stuck in the elevator. Overall a bad experience. Won’t stay there again.
Commentaires de Gestion de l’hôtel
9 avr. 2024 par Leanne H., Gestion de l’hôtel
Dear John,First I would like to thank you for choosing Holiday Inn Express for your stay in Belmont. I would also like to thank you for providing feedback regarding your stay. We truly pride ourselves on the cleanliness of our hotel and the great service provided by our team. I am very sorry that we missed the mark in your case. I will share your feedback with our team and address the issues you mentioned. Should you need anything further, please do not hesitate to contact us at the hotel at 704-812-2000. Thank you again for staying with us. We genuinely appreciate your business.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Our room wasn’t cleaned day one. Day two when they cleaned our beds were not made, the Kleenex was not replaced (it was empty), the coffee was not refilled, and we did not have a bath mat. The water temperature in the sink NEVER got warm let alone hot. The shower was just warm enough to not be uncomfortable. Al the staff we came in contact with was FANTASTIC.
Commentaires de Gestion de l’hôtel
19 mars 2024 par - Julie B., Gestion de l’hôtel
Dear Jennifer,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Belmont. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope to get the opportunity to make it up to you if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par - Julie B., Gestion de l’hôtel
Dear Brooke, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you had a 8 out 10 stay. We hope get the opportunity to provide you with a 10 out of 10 the next time you are in the Belmont area. Best Wishes,- Julie B.Hotel Experience Champion
par un voyageur
Publié le 18 mars 2024 sur Hotels
Everything was wonderful. I was a little worried After reading some of the negative comments, however I could not have been more presently surprised. A wonderful stay at a wonderful hotel. Everything was perfect.
Commentaires de Gestion de l’hôtel
19 mars 2024 par - Julie B., Gestion de l’hôtel
Dear Jeffrey, Thank you for the 10 out of 10 stay. We here at the Holiday Inn Express Belmont strive to make each guest stay as pleasant and comfortable as possible. I will share your feedback with our team as this keeps us motivated. We hope to get the opportunity to serve you again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par - Julie B., Gestion de l’hôtel
Dear Bobby, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you had such a wonderful stay. We hope to get the opportunity to serve you again in the future.Best Wishes,- Julie B.Hotel Experience Champion
par un voyageur
Publié le 11 mars 2024 sur Expedia
I love this place it quite store down roads
Commentaires de Gestion de l’hôtel
12 mars 2024 par - Julie B., Gestion de l’hôtel
Dear Mary, Thank you for taking the time to provide feedback about your experience at the Holiday Inn Express Belmont. We are pleased to know you had such a lovely stay. We hope to get the opportunity to serve you again if ever in the Belmont area.Best Wishes,- Julie B.Hotel Experience Champion
