Note fondée sur 727 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mars 2020 sur Expedia
On comprend que dans le contexte du coronavirus, il n’y avait de déjeuner mais comptoir à café et muffins enveloppés individuellement auraient été appréciés...
Commentaires de Gestion de l’hôtel
15 févr. 2021 par Silver, Gestion de l’hôtel
Thank You for your review of our Quality Inn. We depend on guest like you to write reviews and let others know of your experience. Next time you are in Huntersville we hope we get to service you again. Looking forward to your next visit.
par un voyageur
Publié le 18 avr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2021 par Silver, Gestion de l’hôtel
Gisele Thank You for your review of our Quality Inn. We depend on guest like you to write reviews and let others know of your experience. Next time you are in Huntersville we hope we get to service you again. Looking forward to your next visit.
par Jacynthe
Publié le 3 avr. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2021 par Silver, Gestion de l’hôtel
Thank You for your review of our Quality Inn. We depend on guest like you to write reviews and let others know of your experience. Next time you are in Huntersville we hope we get to service you again. Looking forward to your next visit.
par Rejean
Publié le 5 oct. 2015 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2021 par Silver, Gestion de l’hôtel
Thank You for your review of our Quality Inn. We depend on guest like you to write reviews and let others know of your experience. Next time you are in Huntersville we hope we get to service you again. Looking forward to your next visit.
par un voyageur
Publié le 21 mars 2024 sur Hotels
We waited while another guest argued about the lack of cleanliness in his room and asking for a different room. So we left.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Sandra, We regret to hear about your experience and apologize for any inconvenience caused. Guest feedback is crucial for our improvement, and we'll address this issue promptly. We appreciate your understanding and hope you'll give us another chance to exceed your expectations in the future.
par un voyageur
Publié le 13 mars 2024 sur Expedia
There was a lot of noise and kids running around. Filed noise complaint and issue was not resolved. Supposed to be a non smoking building and it smelled like cigarettes. Was told I needed cash for a deposit which was not stated anywhere. Charged my card and it has not been refunded yet.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Manager, Gestion de l’hôtel
Hello Francine, We apologize for the inconvenience you experienced during your stay. We understand the importance of a peaceful environment and strictly enforce our non-smoking policy. Cash deposits are a standard procedure, and we apologize if this was not communicated clearly. Any pending charges on your card should be resolved through direct communication with our management.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Ronald, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. If there were any concerns during your stay, please don't hesitate to reach out to us directly so we can address them accordingly. We look forward to the opportunity to welcome you back in the future.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Anthony,We regret to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any specific concerns you may have had during your stay. Your feedback is valuable to us in our continuous efforts to improve our services.
par un voyageur
Not really a 7 or 8
Publié le 1 mars 2024 sur HotelsSomewhere I saw this hotel ranked quite high, now I can't find where. It's ok. It's old & has very little water pressure. Checked in & found bed sheets & comforter had 2 spots stuck together, black circles, looked like cigarette burns. They had to have noticed when they made the bed. Told them, they assigned a different room. The 1st was dark with only 1 working bedside lamp, 2nd had 4 lamps- so much better. Hot food was scrambled eggs & sausage & waffles. Eggs were not thick and fluffy, sausage had congealed fat all over. There 3 nights, last morning no hot food and waffle maker & toaster didn't work. At least it was fairly clean.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We apologize for any inconveniences you experienced during your stay. We appreciate your feedback as it helps us improve our services for future guests. Our team will address the housekeeping and maintenance concerns mentioned. Thank you for highlighting both the positive aspects and areas for improvement, as guest satisfaction is our top priority.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
I got what I paid for. Nothing special but adequate hotel
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Manager, Gestion de l’hôtel
Hello Luther,We appreciate your feedback on your recent stay with us. Providing a satisfactory experience is our main goal, and we are glad to hear that you found our hotel adequate for your needs. Should you have any further comments or suggestions, feel free to reach out to our management team.
