Note fondée sur 853 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2024 sur Expedia
I was pleased with everything except for the bathroom was a little dirty.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Customer Service, Gestion de l’hôtel
Heather, we're thrilled to hear that most aspects of your stay at Holiday Inn Express & Suites Chattanooga were to your satisfaction. We appreciate your feedback regarding the cleanliness of the bathroom, and we assure you it's been noted by our housekeeping team. We're eager to welcome you back for an even better experience next time.
par un voyageur
Great service
Publié le 10 mars 2024 sur HotelsThe workers were very friendly, polite and very attentive. Everything was kept clean and breakfast was amazing.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Customer Service, Gestion de l’hôtel
Vivian, it's wonderful to hear about your positive experience at Holiday Inn Express & Suites Chattanooga. We put a great deal of effort into ensuring our atmosphere is welcoming, and it's encouraging to know our team members exceeded your expectations. We're glad you also enjoyed our neatness and exceptional breakfast. We can't wait to see you again soon.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Light in mirror half lit. Disappointed that small amenities like shampoo and conditioner/ hand cream has been eliminated. Though breakfast included, it starts later than many guests stay. Having bagels, muffins , boiled eggs or fruit available a bit earlier would be so nice.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Customer Service, Gestion de l’hôtel
Nancy, thank you for staying at the Holiday Inn Express & Suites Chattanooga and sharing your feedback with us. We're sorry to hear about the lighting issue you experienced and the desire for additional amenities. Our team at the hotel is dedicated to making the necessary improvements for your convenience and comfort. We also appreciate the insight about breakfast times and will certainly consider your suggestion to provide earlier options. We strive to offer the best service and hope to welcome you back soon.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Customer Service, Gestion de l’hôtel
Dave, it's wonderful to hear that you enjoyed your stay at Holiday Inn Express & Suites Chattanooga (East Ridge), an IHG Hotel. We take pride in ensuring our guests have a top-notch experience. We're eagerly waiting for your next visit. Safe travels!
par un voyageur
Publié le 4 mars 2024 sur Expedia
Large room. Clean. Easy access.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Customer Service, Gestion de l’hôtel
Michael, it's a delight to know that you enjoyed the spacious rooms, cleanliness, and accessibility at the Holiday Inn Express & Suites Chattanooga (East Ridge), an IHG Hotel. We value your feedback and hope to welcome you back for an even more enjoyable stay.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Good location
Commentaires de Gestion de l’hôtel
4 mars 2024 par Customer Service, Gestion de l’hôtel
William, we appreciate your feedback and are glad you found our location at Holiday Inn Express & Suites Chattanooga (East Ridge), an IHG Hotel, convenient. We look forward to welcoming you back for another enjoyable visit.
par un voyageur de Newaygo
Publié le 3 mars 2024 sur Expedia
Staff very helpful. Dusty doing renovations. Good breakfast. Stains on sheets.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Customer Service, Gestion de l’hôtel
Wendy, thank you for taking the time to share your experience at the Holiday Inn Express & Suites Chattanooga. We're glad you noted our team members' helpfulness and enjoyed our breakfast. Regarding the renovations, we're striving to minimize any discomfort to our guests while upgrading our facilities. We also note your feedback about the cleanliness of the sheets, and we promise to address it with our housekeeping team. We hope to provide a more superior experience during your next visit.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par Customer Service, Gestion de l’hôtel
Thanks for the great rating, Ashley!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Holiday Inn Express & Suites Chattanooga (East Ridge), an IHG Hotel soon, we'd love to have you back!
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Customer Service, Gestion de l’hôtel
Richard, it's regrettable to see your rating and we understand this must mean there was something about your stay that didn't meet your expectations. We would appreciate it if you could provide more specific feedback, as it helps us identify and address potential issues. We hope to welcome you again in the future so that we can strive to provide a better experience.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
good nights sleep
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Customer Service, Gestion de l’hôtel
Liz, thank you for sharing your experience at Holiday Inn Express & Suites Chattanooga. We're glad to hear that you were able to enjoy a restful night with us. It is our priority to ensure a comfortable stay for all our guests. We look forward to welcoming you back for more good nights of sleep.
