Note fondée sur 635 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
89 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Marysville

Ce voyageur a laissé seulement une note Publié le 19 janv. 2024 sur Expedia
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 30 déc. 2023 sur Expedia
5 sur 5
par un voyageur

Publié le 17 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 déc. 2023 par SarahLinne Miller, Gestion de l’hôtel
Hell Blanca,Thank you for rating my hotel and letting us know your experience was a 5/5!We hope to have you back the next time you are in Chehalis, so enjoy our remodel that is currently in progress.Thank you!
5 sur 5
par un voyageur

Publié le 4 déc. 2023 sur Expedia
We stayed one night, took advantage of the pool and hot tub which were great! Awesome breakfast with a lot of hot food options as well as little baggies to take some foods to go. Staff was great and beds were very comfortable
Commentaires de Gestion de l’hôtel
5 déc. 2023 par SarahLinne Miller, Front Office Manager, Gestion de l’hôtel
Hello Pia,Thank you so much for answering our survey and letting us know about your experience! I am thrilled to see you enjoyed your time here and you were able to use our newly renovated pool and spa! (Just one of many changes coming). Thank you for stopping in for our breakfast and taking the time to report back to us. We hope to have you back again the next time you are in Chehalis!
5 sur 5
par un voyageur

Publié le 22 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
27 nov. 2023 par SarahLinne Miller, Gestion de l’hôtel
Hello Kevin,Thank you for t he wonderful review. We appreciate you choosing our hotel while in Chehalis, and hope to have you back soon.
1 sur 5
par un voyageur

Publié le 20 nov. 2023 sur Hotels
The hotel it’s self was not bad, the rooms had a weird smell in them and it never went away, During check in the front desk said my card declined so I gave them another one and she not only charged me the deposit she also charged me for a night stay even though I was already paid for, then told me I had to wait 3-5 days for that to be returned to my card, what if I was on a budget? That’s an extra 200.00 out of my account that now because of their error I have to wait to be returned?
Commentaires de Gestion de l’hôtel
20 nov. 2023 par SarahLinne Miller, Office Manager, Gestion de l’hôtel
Hello Andrew,I apologize for the clerical error our front desk made. I understand it was an inconvenience. I am sorry the hotel and staff did poorly enough for this low rating, something I will work on with training and coaching. Please reach out to me if you have any questions regarding these mistakes.
4 sur 5
par un voyageur

Publié le 19 nov. 2023 sur Expedia
It is a nice place to stay
Commentaires de Gestion de l’hôtel
20 nov. 2023 par SarahLinne Miller, Gestion de l’hôtel
Hello Heather,Thank you for the feedback about your most recent stay with us in Chehalis. Thank you for your compliments, and we look forward to having you back soon.
5 sur 5
par un voyageur

Publié le 18 nov. 2023 sur Expedia
Very friendly staff
Commentaires de Gestion de l’hôtel
20 nov. 2023 par SarahLinne Miller, Gestion de l’hôtel
Hello Maureen,Thank you for the feedback about your most recent stay with us in Chehalis. Thank you for your compliments, and we look forward to having you back soon.
5 sur 5
par un voyageur

excellent location for local family visiting

Publié le 18 nov. 2023 sur Hotels
Welcoming, clean, wide choice of complimentary breakfast that included healthy choices.
Commentaires de Gestion de l’hôtel
20 nov. 2023 par SarahLinne Miller, Gestion de l’hôtel
Hello Susan,Thank you for the feedback about your most recent stay with us in Chehalis. Thank you for your compliments, and we look forward to having you back soon.
5 sur 5
par un voyageur de Edmonds

Publié le 11 nov. 2023 sur Expedia
This hotel is very clean and the beds are super comfy. The breakfast wasn't bad. If i had a need to stay down in chehalis again i would definitely look to stay here
Commentaires de Gestion de l’hôtel
20 nov. 2023 par SarahLinne Miller, Gestion de l’hôtel
Hello Teri,Thank you for the feedback about your most recent stay with us in Chehalis. Thank you for your compliments, and we look forward to having you back soon.