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Harrah's Cherokee – A Caesars Rewards Destination

4.0 star property
4-star spa hotel near Harrahs Cherokee Casino

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Photo gallery for Harrah's Cherokee – A Caesars Rewards Destination

Bar (on property)
Property preview
10 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby
Indoor pool, seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Gym

Explore the area

View in a map
777 Casino Drive, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪3 min walk‬
  • Place, Cherokee Bear Zoo
    ‪2 min drive‬
  • Place, Oconaluftee Islands Park
    ‪4 min drive‬

Room options

View all photos for Mountain Premium Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Premium Room 1 King Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Luxury Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Soco)

8.6 out of 10
Excellent
(57 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Soco)

8.0 out of 10
Very good
(36 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Premium Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Premium Room 1 King Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Luxury Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

9.4 out of 10
Exceptional
(73 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

9.2 out of 10
Wonderful
(91 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking (Soco)

8.8 out of 10
Excellent
(15 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Smoking (Soco)

8.6 out of 10
Excellent
(43 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Deluxe Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Deluxe Room 1 King Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Deluxe Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Deluxe Room 2 Queens Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 2 Queen Beds, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Smoking (Soco)

8.2 out of 10
Very good
(64 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Smoking (Soco)

8.4 out of 10
Very good
(57 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Soco)

8.8 out of 10
Excellent
(44 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Deluxe Room 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Deluxe Room 1 King Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Deluxe Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Deluxe Room 2 Queens Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Soco)

7.4 out of 10
Good
(11 reviews)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 1 King Bed, Non Smoking (Cherokee)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Room View 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room View 1 King Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Room View 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room View 2 Queens Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Room View 1 King Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Room View 1 King Non Smoking

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain Room View 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Room View 2 Queens Non Smoking

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room, 1 King Bed, Non Smoking

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Creek Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Soco)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Soco)

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Soca Premium Room 2 Queens Smoking

Premium bedding, in-room safe, desk, laptop workspace

Soca Premium Room 2 Queens Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Cherokee)

9.2 out of 10
Wonderful
(48 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

8.6 out of 10
Excellent
(38 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Premium Room 2 Queens Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Luxury Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Luxury Room 2 Queens Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain Luxury Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Mountain Luxury Room 2 Queens Non Smoking

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Creek Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Creek Premium Room 2 Queens Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Soca Premium Room 2 Queens Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Soca Premium Room 2 Queens Non Smoking

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Type Assigned on Arrival

Room Type Assigned on Arrival

Room Type Assigned on Arrival

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

About the area

Cherokee

In Cherokee .A stay at this hotel places you within half a mile (1 km) of Harrahs Cherokee Casino and 3 miles (5 km) of Santa's Land Family Theme Park and Zoo. Museum of the Cherokee Indian and Oconaluftee Indian Village are also within 3 miles (5 km).

What's nearby

  • Harrahs Cherokee Casino - 3 min walk - 0.3 km
  • Cherokee Bear Zoo - 2 min drive - 2.4 km
  • Oconaluftee Islands Park - 4 min drive - 3.4 km
  • Museum of the Cherokee Indian - 5 min drive - 4.4 km
  • Great Smoky Mountains National Park - 9 min drive - 7.7 km

Getting around

  • Asheville Regional Airport (AVL) - 70 min drive

Restaurants

  • Wicked Weed Pub at Harrah’s Cherokee Casino
  • Guy Fieri's Cherokee Kitchen + Bar
  • Granny's Kitchen
  • Noodle Bar
  • Qualla Java Cafe

About this property

Harrah's Cherokee – A Caesars Rewards Destination

4-star spa hotel near Harrahs Cherokee Casino
Harrah's Cherokee – A Caesars Rewards Destination offers its guests a full-service spa, an indoor pool, and a fitness center. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 21000 square feet (1951 square meters) and includes a conference center. A casino, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly Harrah's Cherokee – A Caesars Rewards Destination. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cherokee hotel.

  • 1108 guestrooms or units
  • 21 levels
  • 10 dining venues
  • 2 coffee shops
  • Meeting rooms
  • 21000 sq ft of conference space
  • 1951 sq m of conference space
  • Casino
  • Nightclub
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Harrah's Cherokee – A Caesars Rewards Destination offers 1108 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Flat-screen televisions come with premium satellite channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 10 to 25 per person
  • 10 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4,000 slot machines
  • 75 gaming tables
  • Arcade/game room
  • Casino (195,000 square feet of space)
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 38.14 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Harrah's Cherokee Casino Resort
Harrah's Cherokee Casino
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Cherokee Hotel
Harrahs Hotel Cherokee Nc
Cherokee Harrahs
Harrahs Casino Cherokee Nc
Harrahs Cherokee Casino Hotel
Harrah's Cherokee Casino
Harrah's Cherokee Casino Resort Hotel
Harrah's Cherokee Casino Resort Cherokee
Harrah's Cherokee Casino Resort Hotel Cherokee

Harrah's Cherokee – A Caesars Rewards Destination Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1837 out of 3109 reviews
Rating 8 - Good. 647 out of 3109 reviews
Rating 6 - Okay. 324 out of 3109 reviews
Rating 4 - Poor. 155 out of 3109 reviews
Rating 2 - Terrible. 146 out of 3109 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Iralanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the property. I'll be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Francis, New Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty to do.
Stayed 2 nights in Sep 2025

4/10 Poor

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff tried to give us a Smoking room on a non-smoking reservation until i proved i had a non-smoking room reserved. We were about to sleep in the car rather than stay in a smoking room. very disappointed. If you dont like to honor other reservation stay companies like Travelocity then dont allow them to book through you.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

8/10 Good

Leesa

Liked: Staff & service, property conditions & facilities
Smoking section /room in casino was a mess and way to small for the amount if people smoking in it.
Stayed 2 nights in Oct 2025

6/10 Okay

Krista

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked a King non-smoking on Expedia, at check in they tried to give us a Queen smoking. We had to fight the front desk to get the room we booked. Room was nice and updated. Casino was fun and staff was friendly.
Stayed 1 night in Oct 2025

8/10 Good

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful smoke free property with an amazing selection of restaurants!
Stayed 2 nights in Oct 2025

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly disappointed and surprised that apparently a picture is missing from one wall and the remaining brackets left bare. So tacky. It's something you would not expect in a more luxurious Hotel, but maybe in a Super 8. Also, I understand the need to conserve water use and that must shower in Hotels have restrictive water flow, however it seems the water/pressure was usually limited. You may consider providing pillows with lower profiles, to limit strain on neck. I run across another person in the casino that had the same complaint.
Stayed 1 night in Oct 2025

8/10 Good

Barb

Liked: Staff & service
Disliked: Property conditions & facilities
Our room and hallways smell like stale cigarette smoke. Refrigerator wasn’t cold. Clean room it just smelled.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great
Stayed 1 night in Sep 2025

8/10 Good

Delyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino was the main reason I came to this property. It was my birthday celebration. The staff was very helpful and friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying in the newer Cherokee tower! Great options for dinner
Stayed 1 night in Oct 2025

8/10 Good

feng

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Complex
Stayed 1 night in Sep 2025

8/10 Good

Minerva

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Betania

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ma Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 1 night in Aug 2025

8/10 Good

marty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatime
Stayed 2 nights in Sep 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be prepared to walk and know what hotel you are in. Inside the halls to each section are marked with Hotel only… not identified with name of tower. Overall a beautiful facility and very comfortable.
Stayed 1 night in Oct 2025

2/10 Terrible

Alysia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room ac and microwave did not work, front desk staff rude, room downgraded with no compensation moving me from the new tower I reserved and paid for to the old tower that still reaks of smoke. Requested assistance from desk more than once and didn’t get a reply until after 11 pm by them calling my room and waking me up the night before I was checking out to ask if i wanted to change rooms. Not happy or impressed.
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
No TV or internet during our stay. Also, someone had locked their dog alone in neighboring room. The dog barked all night while whoever went gambling. The house obviously couldn’t stop the barking.
Stayed 1 night in Oct 2025